Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.
JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us- whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!
BIG PEAKS, BIGGER PERKS
Employee Perks
Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
+ Free Alterra season pass for spouse and dependents 25 & under
50% off window ticket price at IKON partner resorts
Free access to Alterra Mountain destinations during time off
Free ski-referral letters for employees to use at other mountain resorts during time off
Discounted friends & family day-ski vouchers (Up to 85% off)
Discounts on Ski & Snowboard Lessons
Discounts on Ski & Snowboard Rentals
Discounts on Gear Tune-Ups
Discounts on Food & Beverage
Discounts at Crystal Mountain Retail shops
Free Crystal branded swag
Pro deals on gear with 100s of brands
Discount Marketplace
Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
Employee-only Night Skiing events
Employee Housing available, on-mountain and off-mountain
Accrued paid time off for eligible positions
Group health insurance for eligible positions
401K benefit and generous match with immediate vesting for all staff members over 18
Opportunities for growth, advancement, and year-round employment
Position Title: Ski and Ride School Adult Lesson Supervisor
Business Unit: Ski and Ride School Groups BU (354048)
Position Reports to: Managers, Assistant Director, Director
Positions Reporting to this Role: Instructors
Location: Crystal Mountain, Washington
Wage Range: $24.00 to $26.00 DOE
Job Summary
As a member of the Crystal Mountain Ski & Ride School leadership team, the Adult Lessons Supervisor is responsible for coordination and oversight of all aspects related to the operation of daily adult lessons. The supervisor will oversee the on-snow adult lesson meeting areas, create classes based on student ability levels, and assist instructors with on-snow support and training. The person in this role must be highly organized, exceptional with customer service, and passionate about sharing Snowsports with others.
Essential Duties
Oversee the set up and take down of outdoor lesson meeting areas.
Lead the process of creating classes by matching students' skill levels while also balancing class sizes with the guest experience.
Assign instructors to classes and other non-teaching assignments if necessary.
Communicate effectively with the leadership team and sales staff to determine staffing needs, product availability and instructor assignments.
Monitor classes out on the snow. Offer instructors support if necessary and provide feedback on instructor performance.
Participate in scheduling instructors and facilitate scheduling changes.
Act as the point person for guest recovery scenarios regarding group lesson products.
Other duties as assigned.
This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.
Knowledge, Skill And Ability Requirements
Exceptional customer service and communication skills at all levels.
Leadership skills with the ability to assess, motivate and train staff.
Must have experience in Office products.
Ability to take direction and work well in a team environment.
Supervisory experience in a Snowsports school preferred.
Level 2 PSIA/AASI certification preferred.
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position is required to work evenings, weekends and holidays while in operation.
Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis.
Manual dexterity to operate a computer and other common office equipment on a constant basis.
Auditory and visual acuity to communicate with computers, phones, and mobile devices and basic office equipment on a constant basis.
Ability to work for extended periods of time while on skis/snowboard.
Able to spend long periods outside without breaks in a variety of weather conditions. (Minimum 2 hours)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.
An Equal Opportunity Employer
Seniority level
Mid-Senior level
Employment type
Part-time
Job function
Other
Industries
Recreational Facilities
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