Administrative Assistant 3

Description

We are seeking a skilled Administrative Assistant to provide support for patients and clinicians at the Simms Mann Center. Act as first point of patient contact to orient patients to the Center and maintain the appearance of the Center by keeping general areas, front lobby, kitchen etc., clean and welcoming to Center visitors.

In this role, your duties include but are not limited to:

• Fielding incoming communications by monitoring the main phone line and email.
• Inputting contact notes into Care Connect utilizing specialized templates.
• Processing and ordering supplies for the Center utilizing Bruinbuy or other purchasing software.
• Assisting with patient support group, education, and mind-body classes development, registration, and implementation.
• Preparing administrative paperwork.
• Assisting Director and Administrators with generation and distribution of written materials for patients and public.
• Responding to general information inquiries about the Center’s programs and procedures.
  
  

Additionally, you will coordinate patients of the Integrative Medicine Program, including explaining program to patients, preparing charts, pulling appropriate medical records, scheduling appointments, performing follow-up phone calls, triaging STAT referrals, acting as liaison to Psychiatry scheduling departments, documenting in patient records, and other responsibilities as needed to ensure best possible patient care experience. Communicate regularly with Director, Administrative team, Development Director, Website Strategist, and clinical team to maintain Center and website calendars, coordinate patient-facing communications, and promote Center events and services. Provide administrative support to Director and other staff as needed to implement programs. The ideal candidate must have the ability to multi-task, handle frequent interruptions, and organizational skills.

Salary offers are determined based on various factors including, but not limited to, qualifications, experience, and equity. The full hourly salary range for this position is $28.23 - $40.44.