This position is responsible for executing sales strategy and initiating contact with existing and potential customers in the five state region Carotek serves (NC, SC, VA, TN, and GA) for the sale of Industrial Heating Products. The main role of this position is to build relationships with our Industrial Heating customers, with the goal to become the subject matter expert for Industrial Heating Products. The preferred location for the candidate to reside is in North Carolina or South Carolina.
Essential Duties And Responsibilities
Acting as a consultative business partner, problem solver, trusted advisor and technical expert in the application of our Industrial Heating products, the person in this position will assist customers in the application of the products and services to meet their needs resulting in revenue generation
Calls on end-users such as engineers, technicians and supervisory personnel in Industrial, Commercial and/or Municipal accounts providing process solutions and application advice on our products
Calls on architectural and engineering firms who service our end-user customer base conducting informational training sessions on our products and their application
Establishes effective relationships with customers to gain their trust and confidence in applying our products
Grows territory by increasing penetration of existing accounts and developing new accounts
Reviews specifications, application requirements and other documents and works closely with Inside Sales for preparation of resulting quotations
Advise our Inside Sales team as to margins to utilize for particular accounts or projects
Develops and delivers sales presentations and closes sales in a professional and effective manner
Provides technical support for customers in the proper use, operation and maintenance of our equipment
Participates in local job-related professional organizations such as ISA, WEF, ASHRAE and ASPE
Monitors, analyzes and communicates monthly sales data to contribute to product and service planning
Participates in sales forecasting and planning for the assigned territory
Maintains CRM database
Maintains strong principal relationships
Attends factory training sessions and trade shows for products represented
Maintains up-to-date awareness of competitive activity, industry trends, new products and other general information of interest to customers
Communicates with co-workers, management, customers and others in a professional and courteous manner
Conforms to all safety rules and uses appropriate safety equipment, if any
Competencies
Technical Capacity
Customer/Client Focus
Communication Proficiency
Initiative
Results Driven
Collaboration
Presentation Skills
Organizational Skills
Creative Problem Solving Skills/Analysis
Time Management
Ethical Conduct
Other Required Skills
Ability to multi-task various activities with shifting priorities;
Ability to read, analyze and interpret technical documents and product specifications;
Ability to identify critical decision makers within customer organizations;
Ability to recognize customer's needs beyond the stated or obvious;
Ability to work in a professional manner with individuals from varying backgrounds, experience and educational levels
Supervisory Responsibility
This job has no supervisory responsibilities.
Work Environment
Much of the time will be spent on the road calling on customers, when not on the road, work will be done at home in an office environment.
Position Type/Expected Hours of Work
This is a full-time position and there is some flexibility in the hours allowed but individuals in this position typically work Monday through Friday, during normal business hours. Evening and weekend work may be required as job duties demand.
Travel
Travel is up to 75% of the time and primarily local during the business day, although occasional travel is expected which may require overnight stays and weekends. Ability to transport self to various facility sites as required. Must possess a valid state driver’s license and acceptable driving record.
Minimum Education/Experience
Associates degree in a technical field or business concentration; Bachelor’s degree preferred. Four years’ experience in a combination of an Outside or Inside Sales role, preferably in a related industry and with a proven track record of success; Inside Sales and/or Field Service work a plus.
Working knowledge of Word, Excel and CRM (InFor).
Seniority level
Not Applicable
Employment type
Full-time
Job function
Sales and Business Development
Industries
Industrial Machinery Manufacturing
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