Account Director

Growth-minded, business leader committed to driving team success and brand value.

Job Description:

Noble West is an agency built for the future of food. We’re a fast-growing, ag and food-focused collective of changemakers with an incredible roster of clients and we’re seeking to grow our Client Services team to drive success for a selection of clients. We will change the way consumers view and value food, and conversely, how farmers view consumers. Our unrivaled access to food sources is a primary differentiator.

Our fast-growing, independent woman-owned agency is looking for an Account Director. Your core responsibilities are to be a growth-minded, business leader committed to driving team success and brand value for assigned clients. This individual will serve as a contract lead on select accounts and will be in charge of ensuring that clients continually receive a high level service via strategic thinking, partnering with creative, amplifications partners as well as production to ensure a high quality work product. Additionally this role will play a crucial role in mentoring other team members in their roles as well.

Our Values:

The ideal team member will exemplify our agency Values of being “All In.” All in on audacity, ever settling, putting people first and doing the right thing, in all aspects of their job. Here’s our take on the Values: 

• Putting People First: We believe that people are at the center of everything we do. We approach our colleagues, clients, and vendor partners as humans first and professionals second.
• Audacity: We approach everything with fire in our bellies—ready to not only tackle our company vision and mission, but also audaciously explore the unknowns.
• Never Settle: We always find our way to yes and simply refuse to call it “good enough.”
• Do the Right Thing: While circumstances may change, our desire to do things for the right reasons will not. 
  

• This is a 100% remote position, but not virtual. For team collaboration and bonding reasons, the candidate will ideally be located in one of the following cities: Sacramento, CA; Turlock, CA (headquarters), Fresno,CA. or Los Angeles, CA.
• This position reports to the Managing Director.

Job Responsibilities:

• Build and strengthen client relationships through leadership, relationship building and business advisement
• Contribute to the development of strategic deliverables including brand positioning from value proposition to messaging to tone words
• Strategic ability to conceive, develop and implement campaigns/initiatives that build client brands and provide a foundation to drive client business growth
• Management of campaign execution across paid and organic media strategies including; but not limited to digital, print, radio and social media
• Adhere to mutually agreeable profitability metrics and goals across assigned client Accounts
• Deliver measurable results to the client and provide post-event reporting and ROI analysis
• Manage direct reports on assigned client services account team
• Partner with PM lead to manage agency partners and master timelines, as necessary
• Lead organic growth and contract renewals efforts for assigned accounts, including opportunity identification, SOW/contract development and approval
• Participate in any agency growth opportunities including new business pitches
• Participate in team and culture building opportunities
• Serve as a thought leader for the department and agency
• Administrative duties that contribute to agency operations, i.e. timesheets, budget management, etc. or other tasks as assigned.

Skills & Qualifications:

• 8+ years marketing, client service, team management
• Agency experience required
• Bachelor’s degree in marketing and/or equivalent experience in related-field
• Motivational leadership style, inspiring team to deliver top performance against assigned business
• Excellent interpersonal skills - experience in VP-level client management is a necessity
• Proven track record of growing business 
• Ability to effectively present marketing campaign concepts and ideas to client audience and manage through feedback and potential challenges
• Strong planning and organizational skills to effectively manage numerous programs and resources simultaneously
• Sound decision-making and problem-solving skills
• Experience managing budgets 
• Excellent verbal and written communications skills
• Food, beverage and/or agriculture experience a plus
• Must have professional appearance and persona with a strong work ethic and a positive, can-do attitude
• Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google (slides, sheets), Slack proficiency required

Noble West is committed to fair pay practices. The projected annual salary for this position is $85,000 to $115,000. When preparing an offer, we consider the candidates resume, experience, interview feedback, internal equity, and location.