A252: Senior Technical Writer

Senior Technical Writer

Primary Location: Washington, District of Columbia

V-Soft Consulting is currently hiring for a Senior Technical Writer for our premier client in Washington, District of Columbia.

Education And Experience »

• Bachelor's degree in Computer Science or related field.
• 5+ years of experience as a Technical Writer.
• 5+ years of experience with documentation tools Microsoft Excel, Word and PowerPoint.
• Excellent written communication and grammatical skills. Strong attention to detail is critical.
• Highly skilled in MS Suite software (Word, Excel, PowerPoint, Project, and Visio) to conduct all job responsibilities.
• 3+ Years of hands-on experience with Adobe Acrobat Pro. Familiarity with Microsoft SharePoint.
• Demonstrable ability to grasp technical concepts and make them easily understandable in text and pictures.
• 3+ Years of experience using content publishing tools to write, format, manage, and publish technical content on the web.
• Demonstrable experience in technical communication or instructional design.
• Must be detail oriented with strong analytical and problem-solving skills.

What You’ll Do

Job Responsibilities:

• Create customer service content, user guides, in-depth documentation on product features, FAQ reference materials
• Develop quality standards, graphics, format, and style for internal and external IT documents.
• Write and edit technical and end-user documents, including procedures, processes, functional descriptions, release documents, system specifications, reports, manuals, training, presentations, end-user communication messages and other program deliverables such as editing policy directives, strategic plans, and standard operating procedures
• Track the development and delivery of monthly, quarterly, and semiannual documents and reports;
• Improve existing documentation based on customer feedback.
• Interview subject matter experts and analyze complex information to understand the details of the platforms and technical information to be conveyed.
• Contribute to the organization's messaging strategy, crafting content guides for new products and features
• Understand new features, learn how they work, and document them in crisp, easy-to-follow language
• Learn complex concepts and communicate information easily and clearly to internal employees and the end user community.
• Use visual models and tools to communicate workflows, communications, relations, and system operations.
• Perform technical edits and support quality reviews.
• Performs other related duties as assigned.

Interested?

Qualified candidates should send their resumes to ssoni@vsoftconsulting.com

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.