Articles by Taylor
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The Future of Conviviality By Way Of The Coronavirus
The Future of Conviviality By Way Of The Coronavirus
By Taylor Foxman
Contributions
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How can you effectively communicate with customers through digital channels during a crisis?
- Always start by addressing the issue at-hand; rip off the metaphorical Band-Aid and get it out of the way as a first matter of business - Move on quickly to outline a very clear path forward and the steps you intend to take to get there -- it is OK for things to take some time to implement; customers are less focused on the *timing* of your plan but more so your commitment to putting things into action - Lastly, overcommunicate - when a crisis occurs, the more communicative you are around the happenings and the progress you're making to fix the issue, the more at ease the customer will be in your ability to get it done; silence, in these scenarios, is not key.
Activity
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🚨 Exciting news as Uber backs one of SuperAngel.Fund's latest portfolio companies, itselectric! Congratulations to Tiya Gordon, Nathan L. King…
🚨 Exciting news as Uber backs one of SuperAngel.Fund's latest portfolio companies, itselectric! Congratulations to Tiya Gordon, Nathan L. King…
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Experience & Education
Licenses & Certifications
Honors & Awards
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2022 Hall of Femme Nominee
Une Femme Wines
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PRWeek 40 Under 40
PRWeek
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40 Under 40 - Brand Innovator of the Year
Brand Innovators
Honoree of 40 Under 40 Brand Innovator of the Year:
A new generation of marketers is coming. Or really--knowing how much marketing constantly bends to meet the needs and tastes of young consumers--they’re already here. They grew up on the Internet and are early adopters of all things digital. They Tweet, text, shop, and stay connected personally and professionally on their mobile devices all day long. They prefer online video to television. They are diverse and idealistic. They value…Honoree of 40 Under 40 Brand Innovator of the Year:
A new generation of marketers is coming. Or really--knowing how much marketing constantly bends to meet the needs and tastes of young consumers--they’re already here. They grew up on the Internet and are early adopters of all things digital. They Tweet, text, shop, and stay connected personally and professionally on their mobile devices all day long. They prefer online video to television. They are diverse and idealistic. They value authenticity and transparency. They are the Brand Innovators 40 Under 40. Don’t blink--they’ll be running your marketing department before you know it. Congratulations to this year’s honorees.
Organizations
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Step Up Network
Board Member
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GDS Group
Ongoing Senior Communication Leader Speaker and Participant
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Advancing Women Executives
Active Member; Accelerator Leadership Lane
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Women in Public Relations
Member
- Present
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