“Rhonda is one of the most consummately capable professionals I've worked with in my time at Classy Llama. She managed many of our projects and ongoing relationships quite successfully, was well liked by her team, and brought a level-headed approach to her team. But in addition to coolly handling all the complex details of many software contracts, Rhonda brought a rare level of client leadership and relationship handling - at a level I have seen from few people. She made many challenging client situation work out well - and she was ALSO willing consistently to help lean in with her peers to help them improve also. I am incredibly grateful for the time that I had Rhonda on my team and I know that she will be a tremendous asset wherever she goes!”
About
Contributions
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What do you do if your clients are resistant to your problem-solving recommendations?
If we arrived at a point we're the client does not have confidence in our problem solving recommendations it's best to bring in a new voice with a different perspective. Have the client walk through the problems and impact in their own words with the new team member. The new team member should ask probing questions, but not leading and they should repeat the problem statement and empathize with the challenges. Then, begin reviewing various approaches with pros and cons. Move forward from there.
Activity
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Help Wanted!: General Manager - Casino (to $600,000) - BY REFERRAL ONLY PLEASE – Only working with candidates I know personally (90%), or executives…
Help Wanted!: General Manager - Casino (to $600,000) - BY REFERRAL ONLY PLEASE – Only working with candidates I know personally (90%), or executives…
Liked by Rhonda Dawes
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Looking for a Salesforce partner? Let's chat!
Looking for a Salesforce partner? Let's chat!
Liked by Rhonda Dawes
Experience & Education
Projects
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Conference Presentation, SAP Conference
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Conference Presentation, Sourcing Industry Group, SIG
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Proving Sourcing’s Value
Procure Ability and Caesars Entertainment partnered to present how change agents can employ analytics to implement top-down performance management.Other creatorsSee project
Recommendations received
7 people have recommended Rhonda
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