“Rajeeb is a highly skilled executive passionate about business, employee and client growth. He is an expert in building products and services that customers love, fit the needs of operational efficiency and drive profitability. He is a strategic leader who brings strong vision for the business and customer experience while fostering an environment where thought leadership is prevalent for all team members. He personally focuses on the professional and personal development of each individual in the team. I highly recommend Rajeeb given his business acumen, ability to develop long term strategies and passion for people development. His leadership was instrumental in Pitney Bowes building, acquiring and growing the Global E-commerce business. ”
About
Contributions
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How can you negotiate when the other party won't compromise on price?
Negotiating just on price often leads to lower value for both parties. In my experience, it is always beneficial to lead the conversation on overall value of your offering if you are a seller and value of the service if you are a buyer. A fair monetary benchmark of the offering/service can help get the other party off the ledge. On the other hand, if someone is negotiating just on price, then they may not be the right customer/partner for the long run. They will more likely switch when someone else comes with a less expensive option.
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How can you design an E-Commerce supply chain network to meet customer expectations?
One thing I have found consistently bubbling up the CSAT chart is "delivery promise". Customers are paying lot more attention to: "if you tell me when I will receive my package, it better show up at my door step for sure by then". Couple of missed deliveries, and the next thing is customers are looking for their product needs elsewhere. Inventory proximity definitely helps with this. But, most importantly the choice of last mile carrier(s) and their performance reliability can make or break the delivery promise and core reason why we optimize the supply chain design.
Activity
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What is your incentive to eliminate your job? How about reducing the size of your team? What is your incentive to get more with less? Do you…
What is your incentive to eliminate your job? How about reducing the size of your team? What is your incentive to get more with less? Do you…
Liked by Rajeeb Mohapatra
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Looks like a match made in heaven, officiated by demigod himself! Saks Owner to Buy Neiman Marcus, With Help From Amazon https://lnkd.in/eXsyFn-6
Looks like a match made in heaven, officiated by demigod himself! Saks Owner to Buy Neiman Marcus, With Help From Amazon https://lnkd.in/eXsyFn-6
Shared by Rajeeb Mohapatra
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3PL Partner Needed for Cosmetic Brand Expansion into the US! 🔍 Fulfill.com is seeking a 3PL provider to assist a Milan-based cosmetic brand in…
3PL Partner Needed for Cosmetic Brand Expansion into the US! 🔍 Fulfill.com is seeking a 3PL provider to assist a Milan-based cosmetic brand in…
Liked by Rajeeb Mohapatra
Experience & Education
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Redefined Logistics
View Rajeeb’s full experience
See their title, tenure and more.
or
Volunteer Experience
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Customer Experience Advisory Board Member, CX@RUTGERS
Rutgers Center for Innovation Education
- 1 year
Education
http://cx.rutgers.edu/rajeeb-mohapatra.html
Publications
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Jumpstarting Mobile Strategy for your B2B Business
2015 B2B Online Conference, Chicago
When it comes to mobile, there are very polarizing views in the industry. To some, it is a useful tool and channel to integrate into their digital strategy. To others, it is a necessary evil that requires resources they’d rather allocate elsewhere. But regardless of the stance you take, it is clear it is a major priority in 2015. Companies cannot ignore it’s significance as over half the industry does research on their phone before making a purchasing decision. As important as it is, mobile can…
When it comes to mobile, there are very polarizing views in the industry. To some, it is a useful tool and channel to integrate into their digital strategy. To others, it is a necessary evil that requires resources they’d rather allocate elsewhere. But regardless of the stance you take, it is clear it is a major priority in 2015. Companies cannot ignore it’s significance as over half the industry does research on their phone before making a purchasing decision. As important as it is, mobile can be a difficult channel to tackle. How much content, how much money, how time should be spent on it? The session discusses how to jump start your mobile strategy, cutting through the unnecessary extras to lead you to a streamlined mobile game plan, including:
• Mobility experience in B2B customer’s journey
• Matching mobile capabilities with customer’s need
• Considering best practices and industry trends
• Selecting the mobile touch points – App, Site or both
Languages
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English
Native or bilingual proficiency
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Hindi
Native or bilingual proficiency
Recommendations received
14 people have recommended Rajeeb
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For me, learning from mistakes is crucial for growth. Our "CTO for a Day" service leverages our successes and failures to help you scale and grow…
For me, learning from mistakes is crucial for growth. Our "CTO for a Day" service leverages our successes and failures to help you scale and grow…
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🌟 Meet Phanimohan Kalagara, Pine Labs’ visionary CTO With over 20 years in tech, Phanimohan has an illustrious career spanning ecommerce, fintech…
🌟 Meet Phanimohan Kalagara, Pine Labs’ visionary CTO With over 20 years in tech, Phanimohan has an illustrious career spanning ecommerce, fintech…
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