Matthew Collister

Thank you, Thomas Nasso. I didn't count, but 11 questions is what the title reflects. Enjoyed the discussion, especially the sections around talent! https://lnkd.in/exWR_2v9 Falvey Insurance Group, Risk & Insurance #talentacquisition #talentretention #knowledgetransfer #CUO #Underwriting.

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Talent Gap, Talent Shortage? Here is an interesting feature we created that highlights how Vermont is building their pipeline. Francis McGill and Brittany Nevins help give this piece a little extra muscle! #Vermont #VCIA #VCIEL #talentgap https://lnkd.in/ezX65s9a

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How is the work-from-home movement impacting actuaries? Our recent survey found that while hybrid and home working have broadly improved work-life balance, they have also led to increased working hours for many. Read the full piece in Insurance Business UK: https://lnkd.in/ddiZmTmS

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What drives employee satisfaction? Bailey Collins spoke with five well-respected actuarial leaders known for fostering happy teams to learn more about workplace features that drive employee outcomes. Are you a leader looking to increase your team’s morale? Are you job searching and trying to decide what to look for in your next environment? Or are you simply looking to reflect on your current role? Read the latest Contingencies article to see what themes lead to employee satisfaction and lower turnover. Read the article on Contingencies: https://contingencies.org/ #EmployeeSatisfaction #CareerGrowth #ezrapenland

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What drives employee satisfaction? Bailey Collins spoke with five well-respected actuarial leaders known for fostering happy teams to learn more about workplace features that drive employee outcomes. Are you a leader looking to increase your team’s morale? Are you job searching and trying to decide what to look for in your next environment? Or are you simply looking to reflect on your current role? Read the latest Contingencies article to see what themes lead to employee satisfaction and lower turnover. Read the article on Contingencies: https://contingencies.org/ #EmployeeSatisfaction #CareerGrowth #ezrapenland

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Insurance agents are losing so many clients because of this. And no, it’s not what you think. You are doing your calls well enough. The problem lies in what happens AFTER the call. You probably remember many times how much of a great conversation you had with your new lead, and you were almost SURE you’ll close them. Few days go by and… Nothing. Just like when you go on a date and everything just clicked. You felt connected; you liked them. They seemed to like you, too. But then they just disappear, like they were never there. Why is this happening? Are they making fun of you? Do they suddenly hate you? Did they vanish into a space void? No, they obviously don't. Want to know what actually is it? They simply just forgot. Try to be more persistent. Do whatever it is in your power to help your future clients. Become their peace of mind, because most likely they don't even know where to start when buying insurance. They are uninformed, to the point of not even asking questions, to avoid appearing dumb. But they want all the answers. They want you to be their safe guidance towards financial security. It’s your responsibility as an agent. First call is only an introduction. Half of your leads don’t even want to speak with you during the first call. And did you know that 80% of the sales occur after the 5th contact? A 5 minute call is not enough for someone to make a life-changing decision. Don’t get frustrated, don’t assume your failed leads think your offer is not important. Try to help them out as much as you can. So what should you do about this? What’s the actionable step? Follow up. Send them a message right after the call. Remind them of your existence. Enter their world through every media. I know what you’re thinking now. Will you appear grueling because of this? How many messages should you even send? Do you seriously have to spend so much time and effort to send text messages? Yes, you do. There is no other way if you want to increase your chances of closing more clients. Only 8% of agents follow up more than 5 times. They do nothing fancy, they just show how much they care about the client that way. Because they KNOW if you follow up within 5 minutes, you are 9x times more likely to sell. Their clients trust them more, which is why they choose them over you, unfortunately. Other agents are taking your money & clients just because they made a simple follow up system. How can you do it? Don’t worry, we got you. Automate your follow up with AI. You can use AI Automation to create: - Outstanding follow-up strategy - Completely Automated process - Multichannel follow-up system - Personalized messages for every prospect. Or have all of this pre-made for you. By implementing this system, you can - Work smart, not hard. In this rapidly evolving industry, AI sets you apart from the competition. Those who adapt first get the most bread. Don’t miss this opportunity.

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Read about our AI journey, how AI is changing the insurance industry and how to leverage the benefits and opportunities that come with AI.

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InsuranceNewsNet's August issue will focus on serving the senior market. I am interested in talking with anyone who works in this market to discuss tips on being successful serving this market and what trends you are seeing out there. Please message me if you want to share your insights with our readers!

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Not sure who's who in insurance world? Policyholder: The mastermind behind the plan! This is the person who buys the insurance policy. Insured: The one getting the coverage! This can be the policyholder themselves (like car insurance) or someone else they want to protect (like a child beneficiary in life insurance). Not always the same, but always important! #InsuranceBasics #PolicyholderVsInsured #GetCovered

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"...there are estimates that every year, tens of thousands of participants lose track of their savings in defined contribution plans." Learn about missing participants and steps you can take to find them in the latest American Society of Pension Professionals and Actuaries article at: https://lnkd.in/g4fthdiQ #asppa #missingparticipants #pensions #retirement

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While we hope most insurer-hired engineers are honest professionals, it is not unheard of that their biases lie with their employers — the insurance companies. In turn, this leads to dishonest reports with understated damages. Don’t let these industry professionals take advantage of your entitled coverage. Below is the link to submit your engineering report, report an engineer, and take a peek at the licensed engineers in your state. 🕵️‍♂️ #InsurerFraud #FraudFighters #APA #ProtectYourself #NonProfitsofAmerica

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The Ugly Truth About Fraud in Workers' Comp Claims The statistics on fraud are difficult to pin down definitively, but the numbers are staggering regardless of which estimates you believe. The insurance industry estimates a whopping 25% of all workers' comp claims filed involve some level of fraudulent activity. The most common form is malingering - where an employee extends their time off work even though their injury has healed sufficiently to return. While malingering defrauds the system, it often gets overlooked due to limited resources to investigate every case. To read more, please click on the following: https://lnkd.in/eKejaXAW

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Is insurance too expensive? A captive can save serious money. If you're a mid-market business paying more in premiums than you file in claims, you should be considering captive insurance. How does it work? Here's the gist: 👉 Form an insurance company (on paper) 👉 Open a bank account and fund it with your premium 👉 Pay for your losses, and keep what you don't spend 🔎 But, it all starts with a Feasibility Study. This essential analysis produces a tailored insurance program to safely cover your risks, ensuring that your captive is practical and profitable. 📖 We've laid out everything you need to know about The Study in one detailed guide. Dig in to start the journey towards smarter, more efficient insurance.👇 https://lnkd.in/gmQaxTrw 🌟 Think you're ready? Like, share, or comment below. Let's explore! 🌟 #Captives #CaptiveInsurance #CaptiveManagement #RiskManagement #InnovationInInsurance #BusinessInsurance #Insurance #MidMarket

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While customer commentary is a necessary barometer for reputation and bottom line impact, employee sentiment and culture signals are even more important risk indicators for organizations. Thank you Insurance Innovation Reporter & Anthony R. O'Donnell for spotlighting employee culture as the new risk and reputation predictor for companies to lean into. Aniline's Pamela Cohen, PhD outlines unique indicators to pay attention to so "culture doesn't eat strategy for breakfast." #culturedrivesrisk #cultureinsights #workforceinsights #reputationmanagement #culturedrivesrisk #predictiveanalytics #AIworkforceinsights https://lnkd.in/g8QGXH_m

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📢 Attention actuaries and pricing experts! Check out our latest Akur8 Academy webinar happening next week focused on "Actuarial Modernization," starting at 12 PM EST on April 24. 🎙️ Thomas Holmes, FCAS, Chief Actuary for the US at AKUR8, and Jennifer Jabben, Senior Manager at EY will host the webinar, and address the timely transition of small or traditional actuarial teams into the realm of predictive modeling. The unique obstacles these teams face including resource limitations, juggling multiple roles, and the scarcity of experienced predictive modelers will be explored, followed by a discussion offering solutions to transform these constraints into opportunities.💡 Register now to join this insightful discussion and to receive the webinar replay once available! 👉 https://lnkd.in/esTjVM_V #machinelearning #insurance #predictiveanalytics #insurtech #actuaries

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In "Boon or Bane: Wading into #AI Waters and Defining Risk in #IDAM Circles," #DMEC CEO Bryon Bass, CLMS, highlights the need to define and direct use of this powerful #technology in #absencemanagement circles! Read the article in @Work magazine: https://loom.ly/7vY-gJY #HR

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What are some of the "logical fallacies" used by insurance agents to sell you policies or persuade you to buy more insurance than you need? The Woke Salaryman identifies fallacies like “Kill two birds with one stone with the investment-linked policy” and “Whole Life is better than Term insurance, which is a waste of money.” Do these sound familiar to you? Adopting the same insurance philosophy as Havend, we are proud to collaborate with The Woke Salaryman on this article, which will shed some light if you have been sold a policy with unexpected surprises. At Havend, we have a clear insurance philosophy guiding our advisory process and product recommendations. We firmly believe that insurance is an expense, so you should buy as much as you need while paying as little as you can. Learn more about our insurance philosophy by downloading our eBook here: https://lnkd.in/gqYptEiw

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There are several really great vision plan options for residence in Ohio. We can show you all of your options to select the right plan for a clear future. https://bit.ly/41s9RD7 #VisioniInsurance #VisionCoverage

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The right domicile is critical to the long term success of the captive. There are many essential factors to consider from stability to ongoing support. Check out Pinnacle's Senior Consulting Actuary Daniel Linton's article in Captive Review discussing the importance of sound domiciliary decisions. Read it here!

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