Subramanian (mani) Gopalaratnam

In this article for Hindu Business Line, EXL's President and Head of Insurance Vikas Bhalla shares the four key areas where the Indian BPM industry is leveraging generative AI. From embedding #GenAI into operations to improve speed and efficiency to creating gen AI solutions to solve for specific industry problems, see where he thinks it's being utilized to the best of its ability. https://lnkd.in/dq_KnjWF

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Brilliant Article! Indian IT Scenario is going through a difficult phase! Read through!

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Ready to eliminate technical debt once and for all? Evergreen Infinity ensures you're always prepared for what's next without halting operations for costly upgrades. Watch this video to learn how Virtusa's comprehensive services can benefit your business: https://lnkd.in/eDwQFKGD #VirtusaAtPega #PegaPartner #CustomerEngagement #EngineeringFirst #virtusa

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In the recent Angelbeat webinar on "GenAI with OpenAI, Microsoft, AWS," speakers from Virtusa, AWS, Microsoft and OpenAI shared insights. Sanjeev Bamezai discussed how Virtusa helped a global professional learning company bring AI-powered learning to its customers. As we are making tremendous progress in Data, Analytics and AI with ~6,000 engineers out of which 450+ are laser focused on GenAI, a lot of exciting work is yet to come in this space! #Virtusa #GenAI #DataAnalytics

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Listen to Episode 3 of Powering Product Innovation for a deep dive into how cloud, AI and automation have evolved into product engineering’s dream team. Join Cognizant’s Deb Eastman, Head of Platforms and SaaS & VP, and Prasad Sankaran, EVP Software & Platform Engineering, as they explore the changes rippling through product engineering and what they mean for development and testing teams. Key takeaways include: • Why cloud infrastructure is driving innovation • The role of hyperscalers and cloud platforms in providing a path to generative AI capabilities • How AI will make development and testing jobs more meaningful—and productive. • Why responsible AI needs to happen at the enterprise level. • How companies can drive hyper-automation across the enterprise. Listen today and learn how to position your company’s product engineering for success. https://bit.ly/3Vb3rFH #productdesign #cloud #AI #automation #Cognizant

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In conversation with Senior Technology Journalist Vandana Nair from Analytics India Magazine, EPAM's Chief Marketing and Strategy Officer, Elaina Shekhter, discusses how the intersection and implications of #GenAI are redrawing the software development lifecycle. Elaina talks at length about GenAI trends shaping enterprise operations and developer roles in the future and the impact and transformation it has brought to enterprise and developer productivity.   Watch the interview here: https://lnkd.in/gW6raekd   #tech #EPAMIndia #LifeAtEPAM #EPAMLeaders #EPAM System

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#commitment #investments #passion #innovation that's what this partnership keeps brewing. Through amplifAI solution can integrate with the IBM watsonx AI and data platform with AI Assistants to bring new #GenAI and #governance capabilities to enterprises. Through Tech Mahindra’s R&D arm, the Makers Lab, bringing innovation across the diverse domains and including complex arenas fuelling Innovation. Through IBM CoE, the Synergy lounge (India & Singapore) we would be able to see TechM solutions uniquely tested and productionise on IBM WatsonX in domains like agritech, generative AI, and quantum computing. This collaborative offerings and solutions could help enterprises accomplish their goals of building #machinelearningmodels using open-source frameworks while also enabling them to scale and accelerate the impact of GenAI. Koji Nishi Purushothama Shenoy (Puru) Chie Takeda Jeanie Tan Justin Wright Nicholas Flood Shannon Harris Sonomi Ohkubo Namrata Kapur Nikhil Malhotra Kunal Purohit Ravi Sharma Manik Sharma Akshay Lal Praful Attavar Ankit Gupta Guy Lane Simon White Jeremy Foster Ashokkumar Janarthanan

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Thrilled to have attended NASSCOM's GCC Conclave 2024 in Bangalore on May 30th and 31st! The conclave unpacked the top priorities for GCCs in India, focusing on talent, emerging technologies, and navigating the regulatory landscape. It was a valuable platform to connect with industry leaders and discuss the future of the GCC’s in India in today’s hyperconnected world. ❇️ Talent Management is crucial: It was clear that managing talent remains a key priority for GCCs in India. The discussions addressed challenges in attracting, retaining, and developing the skilled workforce needed to thrive in the digital age. ❇️ Using Emerging Technology as a Catalyst for Transformation: The conclave emphasized the power of leveraging emerging technologies like cloud, AI, and cybersecurity to propel GCCs into strategic transformation hubs. This shift will unlock new levels of efficiency, innovation, and growth. ❇️ Regulatory Compliance: A Critical Strategic Priority: Ensuring regulatory compliance and strong governance practices emerged as paramount for GCCs operating in India. The sessions offered valuable insights on navigating the complexities of regulations and building a secure and sustainable business environment. Overall, the NASSCOM GCC Conclave 2024 provided a comprehensive view of the key issues shaping the future of GCCs. I'm confident that the insights gleaned from these discussions will translate into action, propelling GCCs towards a future of growth and success. Thank you Ramaswamy Narayanan Avinash Samrit Abhijit Danke Srikanth Srinivasan for sharing your valuable insights on the GCC landscape and the upcoming challenges we face in navigating through uncertainties. I am pleased to gain valuable insights from Stanton Jones a distinguished analyst at ISG (Information Services Group), regarding the headwinds and tailwinds affecting the GCC sector in India. Additionally, I appreciate the wisdom and lessons shared by Marshall Goldsmith a renowned leadership thinker, author, and coach, on building a meaningful life and investing in oneself. #gcc #gccareers#GCCleadership #GCCtransformation #globalcapabilitycentres #GBS #SharedServices#Captivecenter #nasscomGCC #NASSCOM

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Elevating Banking Customer Service Beyond Prompt-Based Solutions In the dynamic landscape of banking, providing top-notch customer service is paramount. Generative AI (GenAI) has already made significant strides, but recent advancements reveal that Retrieval-Augmented Generation (RAG) based GenAI can take customer service to unprecedented heights. Let's explore how RAG-based GenAI outshines traditional prompt-based GenAI applications. Understanding RAG-Based GenAI RAG-based GenAI integrates retrieval mechanisms with generative models, creating a hybrid system that leverages vast amounts of external information. This combination enhances the AI's ability to generate precise and contextually relevant responses, offering a more refined customer service experience. Advantages of RAG-Based GenAI Accurate and Context-Rich Responses - Precision - Dynamic Updates Enhanced Task Execution - Complex Query Handling - Improved Efficiency Reduced Error Rates - Contextual Understanding - Consistent Performance Addressing Common Challenges While RAG-based GenAI offers remarkable benefits, it also addresses some limitations inherent to traditional GenAI models: Ethical Dilemmas and Value-Based Judgments:  By accessing diverse sources of information, RAG-based systems can provide more balanced perspectives, though human oversight remains crucial. Data Relevance and Predictability:  The retrieval component ensures the model works with relevant, real-time data, enhancing predictability and reliability. Security and Privacy:  Implementing robust security protocols ensures that sensitive customer data is protected during the retrieval and generation processes. Implementation Strategies Custom Solutions:  For banks with unique requirements and vast proprietary data, developing RAG-based GenAI from scratch offers a tailored solution. Model Fine-Tuning:  Leveraging existing RAG models with bank-specific data can quickly enhance performance, balancing cost and efficiency. Explore More Stay tuned for more insights and sample code demonstrating the power of RAG-based GenAI in banking. #GenAI #RAGGenAI #BankingInnovation #CustomerService #AIinBanking

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Unlock the potential of your business with Virtusa and Google Cloud's data modernization expertise. From the clunky sedans of legacy data to the high-performance sports cars of the cloud, navigate the twists and turns of the modernization journey with us. Learn more: https://lnkd.in/dGUZaVjz #DataModernization #GoogleCloud #CustomerExperience #EngineeringFirst #virtusa

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"Talent wins games, but teamwork and intelligence win championships." - Michael Jordan Join the HCLSoftware Partner Program to enhance and extend your organization’s growth and reach. Membership offers a variety of benefits tailored to your partnership needs including access to HCLSoftware’s market leading software, access to training, partner recognition, incentives and investment protection. Explore #TechnologyInnovation use cases with us and benefit by becoming a business partner within HCLSoftware’s extensive #partner #ecosystem. - Stage: Growth - Strengths: Strong technology alignment with #IndiaStack (#DeepTech) - Time to market: Commercial exploration will be concluded in 3 business days of our engagement. Reach out to us through the details mentioned below or directly DM me to explore innovative commercial models with us and strategize your growth with us. Join the ecosystem of 1500+ partners, already enrolled. Update (1): We do not charge any fees for joining.

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As GCCs in India evolve, they're shifting from being just cost-saving hubs to key contributors to their parent companies' strategic goals, aligning their value delivery with broader business objectives. What lessons do GCCs higher up on the maturity curve hold for the upcoming ones on building a culture of innovation? That was the question discussed in a panel of senior GCC leaders recently hosted by Publicis Sapient in association with Times Techies by The Times of India. Read the full story. #GCCs #Innovation

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Watch Gopal Sugavanam as he shares AI's impact on CPG and Retailers...emphasizing the role governance plays in creating sustainable AI frameworks to support an enterprise!

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Having been associated with our Hexaware Technologies Future Leaders and Executives program (#HFLX) since its inception as Chief Mentor, I am so proud to see the strides it has made in the last five years. Our high achieving HFLXers are creating impact across the organization and globally, and Leading us Into the Future of Technology (#LIFT)…check this video out to hear some of my views on the program!

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Sharing our perspective on how to enable responsible industrialization and execution of AI for an enterprise. #wipro #ai #genai

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🌟 Exciting News! 🌟 As the Director of Innovation, I am always on the lookout for groundbreaking technologies that can revolutionize the way businesses operate. And today, I want to share with you an incredible story of AI acceleration through cloud computing adoption. 🔥 Meet Srikumar Ramanathan, Chief Solutions Officer at Mphasis. In a recent interview with Express Computer, he shared insights into the transformative journey of Mphasis and their focus on establishing a path of AI acceleration. 🚀 In a world where the major technology trend of the past decade has been mass migration to the cloud, Mphasis has recognized the immense potential of cloud computing in driving innovation and staying ahead of the curve. [3] [1] [2] They understand that to sustain growth, cloud service providers need to build storage that is not only scalable but also cost-efficient. 💡 Cloud computing has become the foundation of any digital transformation strategy, and Mphasis has embraced this technology to its fullest. By harnessing the power of the cloud, they have been able to unlock new possibilities and put intelligence where their data is. 🌐 But what does this mean for businesses like yours? It means that by adopting cloud computing, you can gain a competitive edge in today's fast-paced and highly competitive business landscape. Cloud computing allows you to leverage cutting-edge technologies and drive innovation within your organization. It enables you to scale your storage needs and reduce costs, all while staying agile and adaptable to changing market demands. 🌈 So, whether you are a small startup or a large enterprise, a cloud computing strategy is essential for your business's success. It empowers you to embrace the future and unlock new opportunities for growth. 💪 I would love to hear your thoughts on this transformative journey of Mphasis and how cloud computing has impacted your own business. Share your experiences and let's continue the conversation! 🗣️ #AIacceleration #CloudComputing #DigitalTransformation #Innovation #BusinessGrowth References: [1] Possibilities at the Edge: Putting Intelligence Where your Data is: https://lnkd.in/d7WfspfG [2] The Future is in the Cloud: Why Every Business Needs a Cloud Computing Strategy: https://lnkd.in/di_nrRhf [3] Cloud Storage: https://lnkd.in/duMGgipM

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Happy to share that Cognizant has achieved the Guidewire Migration Acceleration Specialization! This recognition highlights our commitment to excellence and innovation in the insurance industry. For insurers, our Guidewire Specialization means swift cloud transition at lower costs, improved user experience through Guidewire Cloud Platform’s (GWCP) advanced features, and reliable expertise backed by 15 years of experience. Our partnership with Guidewire is focused on customer success, enabling seamless migration to Guidewire Cloud, and fostering industry leadership through digital transformation. Discover the full details of our achievement and how we’re enabling modern insurers to compete effectively with enhanced digital capabilities. Read the full press release. https://lnkd.in/gxG5kFdS #Cognizant #Guidewire #CloudMigration #DigitalTransformation #InsuranceIndustry #Specialization Ganesh Ayyar Sarat Varanasi Sudipta Chaki Krishnakumar Arunachalam Steve Naish

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