Quy "Q" Nguyen

We need to use ALL of the #tools in the #broaband toolbox!

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🚀 Bridging the Digital Divide🌐 I came across this insightful article by Brad Randall from Broadband Communities on San Diego County’s initiative to expand broadband access to its unincorporated areas. It's a stark reminder of how we often overlook rural areas that are just a short drive from densely populated regions. It's fascinating to realize that while urban areas have robust internet services and many times are arguably overserved, many communities within a short commute remain severely underserved. This initiative, powered by $9 million in ARPA funds, aims to change that, but it requires input and collaboration from stakeholders to maximize its impact. As we push for digital equity, it’s crucial to remember our neighboring rural communities. Their connectivity is just as vital and deserving of our attention. I can't help but also think the the #BulkBan push from the #FCC doesn't help in the efforts to reach communities just out of reach but close enough to infrastructures where going Bulk or Bulk managed Wifi allows providers to reach what would normally be unreachable for multiple reasons, many of the reasons Dan Myers has pointed out / outlined in his recent posts (check them out of you missed them) Kudos to San Diego County for taking this significant step forward! Let’s all contribute to making high-speed internet a reality for everyone, no matter where they live. #DigitalDivide #BroadbandForAll #SanDiego #CommunityEngagement #RuralDevelopment

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Resilient network, resilient communities, and a resilient planet 🌎 In 2023, T-Mobile focused on how to use our scale and resources to benefit our customers and our planet. We’re moving forward together toward a cleaner, more equitable future. Read our full 2023 Corporate Responsibility Report here! ➡️ https://lnkd.in/g9WYTnR9

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It was great to have Lev Yakupov from TrueConf in the LDV Boardroom to talk about today's on-premise video solutions. I had written off on-prem years ago due to the convenience of cloud, but many organizations still require it! Check out the video here to learn more. https://lnkd.in/eN2n3J3H

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When I decide to spend 3 days at a tradeshow, I go all-in! Why even bother if not? Isn't it much more comfortable to just stay home? South Summit is the place where deals are made, networks are built, and innovations are showcased. Therefore, if I’m talking to you about it, let's be crystal clear... I want something from you! Then again, you definitely want something from me too! That's why we're there, and that's why they call it a tradeshow, isn't it? So let's not sugarcoat it: this week, I’ll be at South Summit with clear goals in mind: 1. If you're an Insurance Professional, let me tell you that we’re expanding into the Spanish market and I’m eager to show you how we’re collaborating with industry giants like Allianz Portugal, Caravela Seguros, Generali Tranquilidade, and Innovarisk Underwriting in Portugal. Our work with them and platforms like MyCareforce, OSCAR, and 360hyper has proven that we can help you reduce CAC and operational costs and generate revenue by using technology to aggregate demand from explosive-growth platforms. 2. If you're a Startup Founder, especially if you lead a two-sided marketplace, I probably want to show you how we’re using insurance to help startups increase sales, solve compliance issues, and enhance their value propositions. Just imagine providing better service to your customers and providers while increasing your own anti-fragility with the added trust and security that embedded insurance offers. 3. And finally, if you're on the Investor side of the table, well... You know why we’re all after you! But let me be clear regarding Indie - we want to show you how our business model attacks one of the conundrums of the industry, by aligning our revenue and incentives with both the supply-side partners (insurance companies) and the demand-side partners (platforms). And also how we’re avoiding zero-sum games or race-to-the-bottom models, by working on making the cake bigger for everyone instead of trying to steal someone else's piece: we're on a mission to close the insurance gap, targeting the unprotected and under-protected, thereby expanding the market and driving growth with lower CAC and high retention. Now you know it. I'm on a mission. My plan is clear, and I’m ready to engage. Whether you’re looking to explore new distribution channels, solve business issues, or discover fresh perspectives in insurance with massive potential, let’s connect. You might even have an insight I haven’t considered yet. Anyway, alea jacta est! See you there!

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I am passionate about how having the right devices in your meeting spaces and in your team's personal work spaces is essential to meeting equity. Meeting equity means that everyone in the hybrid workplace enjoys equal opportunity to communicate, contribute and share ideas during a hybrid meeting, regardless of their location. How does your meeting spaces measure up? So let's talk if you want to explore the options available!! There are options for all sizes of teams and budgets. Call One, Inc. and Hello Direct are here to help 😎 #hybridwork #workfromanywhere

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Cord Cutters not seeking live TV certainly should be a red flag to cable companies. But more importantly, it should be a harbinger of doom for the off-air stations that broke the CATV market to begin with by demanding higher than justified rates. With the limited coverage area of UHF digital signals, local TV stations need the CATV and streaming markets to retain their customer base. Without that added base, advertising dollars will go down, resulting in increasing costs to the remaining CATV and streaming platforms; a continuing death spiral. Rural areas will be hurt the most, as they will lose reliable local news and weather sources. https://lnkd.in/g8P7Ae6b

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With so many engagement tools on the market, it’s crucial to ensure the ones you're using are secure. Read my latest article in Forbes to learn what features are necessary to keep your data safe: bit.ly/3V1N4LC #data #cybersecurity #communication #compliance #secure #engagement

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In a nutshell, Lookout is winning the battle for brand distinction, community impact and consumer relevance with its employees, partners, communities and members. And market awareness and growth is following; along with national marketing awards and community accolades to honor the bold impacts the Lookout team is making. Born in 1951 as Idaho State College's credit union, it evolved by 1963 into Idaho State University Credit Union. Over time, that long name became an acronym that needed lots of explaining, ISUCU. By 2020, the credit union needed a new brand identity, to reflect its new focus on inclusivity and community, to honor its university roots and to jump start market growth. Strum Agency was chosen to craft a brand and name that captured the essence of the credit union's values, regional beauty and purpose in helping its diverse groups of members. Lookout Credit Union emerged – a name reflecting guidance, reliability, and community support, backed by Idaho's natural beauty. A bold and highly differentiated brand identity, anchored by the tagline “Tread Fearlessly” emerged and the transformation was underway. The new brand and storytelling sparked interest, engagement, and remarkable growth: a 10.3% increase in assets; 11% surge in deposits; $7.2M in business loans, and record employee engagement scores. It earned immediate national recognition with seven CUNA Diamond awards in its first year. As Lookout Credit Union continues to thrive, its journey inspires others to embrace transformation, act boldly to stand out, and build strong brands that connect with audiences young and old. Read the full brand case study here: https://lnkd.in/g6av3ZmG #BrandTransformation #CommunityEngagement #StrumAgency #FinancialBrand #CreditUnionMarketing #CreditUnions #Renaming #DiamondAwards

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The annual LMA conference, held in San Diego, was a great success! I was so pleased to have moderated a panel of three CMOs from San Diego Companies, where we discussed "Looking Outside Our Industry: A Playground for New Insights and Creative Solutions". We had a lively conversation and a full crowd. Our speakers were Steve Jennings, SVP & Chief External Affairs Officer of Rady Children's Hospital; Anne Buckley, APR, Chief Communications and Marketing Officer for UC San Diego; and Ken Derrett, former SVP/CMO for the San Diego and LA Chargers, and consultant for Ken Derrett & Associates. Some of our key takeaways include: 1. CMOs and their departments are still challenged to do more with less, but now have tools to help deliver it more expeditiously. 2. AI is being used more frequently (and carefully)in marketing and communications departments to increase efficiencies. 3. There is an increased focus on leveraging real-time data and analytics to make marketing decisions. Consistently review and embrace the information, amplify what’s working, and pivot when necessary. 4. Communications has seen a generational shift impacting how and when to communicate. Segmentation is necessary to address each group of stakeholders, and compassion is key. 5. The digital media ecosystem is increasingly transforming communications strategies. 6. Customer feedback continues to be a priority at all companies. It is imperative to audit, assess, and continually find ways to improve the customer experience. 7. Reengineer the customer experience to bring technology and people together in a more humanistic manner. 8. As customer expectations are changing, a focus on a company’s values and reputation must be considered in all marketing and communications efforts. 9. Maintaining a long-term and short-term marketing strategy that is clear and aligned with the company’s objectives is imperative to demonstrating value and driving revenue. 10. Investing in your own people is as important as investing in clients/customers. Create a positive employer brand to retain top talent. Thank you, LMA, for allowing me to moderate this wonderful session. If you want to learn how we can partner together to bring your firm to the next level, send me a message here: https://lnkd.in/g7hp3Eb3

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Are you relying solely on fiber for your mission-critical applications? Think again. The risk of a single-point-of-failure is too great. That's where wireless redundancy comes in. MW and mmW solutions offer fiber-like capacity with lower latency. Our teams at Ceragon Networks and Siklu are here to support your network. Don't leave your mission-critical applications vulnerable. #wirelessredundancy #missioncritical #networksupport

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Today I had the pleasure of assisting Tom, a retired homeowner in a San Diego HOA, with setting up our app over the phone. Tom reached out for help configuring time-of-day rates, and our conversation unveiled some valuable insights that we are now incorporating into our development pipeline. Tom discovered EVnSteven just days ago and managed to fast-track the HOA approval process in just 48 hours. Kudos to Tom! Clearing Misconceptions: Tom initially struggled to differentiate between the cost per kWh and an hourly rate. We discussed improving the rate calculator's visibility to prevent confusion, ensuring users input the correct data effortlessly. Simplifying Setup: Naming the rate was another challenge for Tom. To simplify this, we're exploring auto-suggestions based on the current date, making the setup process easier for everyone. Technical Hurdles: Tom encountered issues with our checkout time calendar picker. Although we couldn't replicate the errors, we identified a workaround to ensure a seamless experience moving forward. With this information, we're actively working to resolve the issue in the next release. User Privacy: Updating Tom's registration email was another highlight. Many Apple users default to relay addresses for privacy, which can be confusing. We're considering an in-app prompt to clarify this, encouraging users to provide their actual email for better communication. Future-Ready Features: Tom's feedback also highlighted the need for features like delayed check-in and automatic scheduled check-out, catering to vehicles with specific automatic charging schedules. Beyond technicalities, we explored the billing process, discussed user roles, and Tom, using an iPhone 13, eagerly anticipates future updates. His enthusiasm reaffirms our commitment to empowering communities with innovative solutions for EV adoption. Tom's story underscores the impact of user-centric design and continuous improvement in shaping the future of electric vehicle infrastructure. Together, we're paving the way for smarter, more efficient energy solutions. Tom has graciously agreed to write a review on the app store to help us achieve our goal of making EV charging more accessible and affordable for everyone. #EVAdoption #UserExperience #InnovationInTech #CleanEnergy #LinkedInStories

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NAB2024 sound bites with Hitesh Maisuria of Bedrock Streaming on key trends and cool things to see:   - Contracting industry and not very full show halls (especially the West Hall) - Personalizing the front end user experience with FAST and Advertising - A Gap of what we should do with AI in backends and curating content - Audio content and automotive   Stay tuned for more to come. #nab2024 #connectingthedots #connectingpeople

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Learn how Ntegrated's 20+ years of experience, comprehensive support, and partnerships with Peplink and Bigleaf Networks can transform your internet experience!!

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✅ New skill unlocked: Podcast guest Yep, I recorded a podcast. My first. I think it turned out pretty good. There will be more... I had a fun conversation with the amazing Susan Walsh on "More 2 Marketing." We dove into the insights and stories behind my book, 𝘞𝘩𝘢𝘵 𝘔𝘢𝘬𝘦𝘴 𝘎𝘳𝘦𝘢𝘵 𝘗𝘳𝘰𝘥𝘶𝘤𝘵𝘴 𝘎𝘳𝘦𝘢𝘵? 𝘈 𝘗𝘳𝘰𝘥𝘶𝘤𝘵 𝘔𝘢𝘯𝘢𝘨𝘦𝘮𝘦𝘯𝘵 𝘉𝘰𝘰𝘵𝘤𝘢𝘮𝘱, and discussed how businesses can set themselves up for product management success. Along the way, we talked about cats, Elon Musk, Legos, Mythbusters, McDonalds and U2. You're going to want to give this a listen. Previously, Susan has hosted top product experts like Teresa Torres, Joaquim Torres (Joca), and David Pereira, making her podcast a treasure trove of knowledge. After you check out my episode, I highly recommend listening to theirs as well! I'd love to hear your feedback. Tune in and let me know what you think! https://lnkd.in/gcnMMUbi #Podcast #ProductManagement #NewEpisode #Marketing #GreatProducts

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I've been following major developments that could impact many of us in the tech industry, particularly those working in rural telecoms and global connectivity. Recently, the FCC denied SpaceX's request to use specific spectrum bands for expanding Starlink's mobile service. This decision is a considerable obstacle for SpaceX, which planned to use its 7,500 second-generation satellites to offer mobile connectivity alongside its existing broadband services. The issue here is that SpaceX's application didn't align with existing regulations that restrict the use of the 1.6 GHz, 2 GHz, and 2.4 GHz bands for additional mobile-satellite service (MSS) applications. It's a classic scenario of balancing innovation with regulation, and this time, regulation holds sway.

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Let’s chat this morning! We’re going to discuss how to ask for feedback you really need, how to be taken seriously, setting and maintaining boundaries and more. Come join the conversation. Fiber Broadband Association KGPCo

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As CEO of Connectbase, I'm passionate about our commitment to Location Truth, and leveraging our Connected Fabric to provide our buyer and seller clients a single API that connects with hundreds of service providers directly. Our aim is to build trust-based digital ecosystems, scale globally, and focus on empowering service providers, channel partners, and the digital infrastructure ecosystem. Our Location Truth platform offers unparalleled location-based insights, helping providers make informed decisions in network and digital infrastructure buying and selling. Through our Connected Fabric, we deliver comprehensive data on buildings, tenants, and networks, all accessible via a single API. This innovation not only streamlines operations but also fosters a more efficient and interconnected digital ecosystem. Recent ecosystem announcements, such as those with Orange Wholesale , Orchest Technologies, Glide , Retelit, Vorboss , BITE Latvija , Cirion Technologies , Blue Wireless, Beanfield and more, underscore our dedication to expanding global connectivity solutions. These collaborations enable us to deliver cutting-edge automation and connectivity options to a broader audience, supporting our clients in driving digital transformation and enhancing quoting experiences reducing time, improving win rates and create unique digital ecosystems that build value for our provider partners and trusted brokers & distribution. At Connectbase, our goal is to create a platform that supports growth while transforming connectivity buying and selling processes. By fostering a connected ecosystem, we ensure seamless interactions between service providers, channel partners, and digital infrastructure players, benefiting all stakeholders through our innovative solutions. https://lnkd.in/eHUAcqaX Join us in our mission to build a more connected world. Discover the transformative power of our Location Truth platform and see how it can elevate your network. Learn more and get started today: https://lnkd.in/gPqdZ6Yc. #Connectivity #DigitalEcosystem #GlobalExpansion #ServiceProviders #ChannelPartners #befound #apis #digitaltrust #DigitalInfrastructure #LocationTruth #ConnectedFabric

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