Justin Brown

Pleasanton, California, United States Contact Info
1K followers 500+ connections

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About

Global services & product innovation executive with significant experience from business…

Experience & Education

  • ServiceNow

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Volunteer Experience

  • City of Pleasanton Graphic

    Planning Commissioner (Including as Chairperson for 2021)

    City of Pleasanton

    - Present 8 years 4 months

    Appointed by the Mayor of Pleasanton, CA to a four year term as a commission member and representing the interests of local residents. I also served as one of 10 members as part of a Downtown Specific Plan Update Task Force that completed work in 2019.

    • The Planning Commission is responsible for preparing, adopting and administering the City’s General Plan and specific plans; preparing recommendations to the City Council regarding amendments to the City’s zoning ordinance; reviewing and…

    Appointed by the Mayor of Pleasanton, CA to a four year term as a commission member and representing the interests of local residents. I also served as one of 10 members as part of a Downtown Specific Plan Update Task Force that completed work in 2019.

    • The Planning Commission is responsible for preparing, adopting and administering the City’s General Plan and specific plans; preparing recommendations to the City Council regarding amendments to the City’s zoning ordinance; reviewing and advising the City Council regarding subdivision maps; and investigating, hearing and determining use permits, specified variances, permits and zoning ordinances, disputes and controversies
    • The purpose of the Downtown task force is to update the Specific Plan which lays out a medium and long-term vision for the area. Responsibilities include attending public meetings and discussing the staff reports and consultant recommendations in a public forum

  • City of Pleasanton Graphic

    Committee Member

    City of Pleasanton

    - 3 years

    Appointed by the Mayor of Pleasanton, CA to a three year term representing the interests of the local residents as a Community Member at Large on an array of issues relating to public Bicycle, Trails and Pedestrian paths & walkways

Honors & Awards

  • Presidents Award - Avaya Clent Services Circle of Excellence

    Avaya Inc.

    "Over the past several months, Justin leadership and performance have elevated to the highest level. Whether it be in handling difficult and high-profile escalations, representing GSS in executive briefings, partnering with Offer teams in the development of new offers, Justin’s efforts are worthy of the highest recognition. He is a top performer whose contributions are critical to the success of Global Support Services."

  • CEO Quality Champion Award

    Avaya Inc.

    A team leader and an award presented for the performance and lasting contributions for outstanding reduction of aged cases > 90 days.

  • Lean Six Sigma Expo Best Innovative Solution / Approach

    Nortel Networks Inc.

    Award received for adaptation of traditional factory-floor Lean Six Sigma-related spaghetti diagrams to a software upgrade process to highlight ineffectiveness and process loops.

  • CTO Award of Distinction

    Nortel Networks Inc.

    CTO Award for team leader efforts to significantly cut the cycle time for network management upgrades at customer sites.

  • Customer Value and Loyalty Award of Excellence - Wireless Solutions

    Nortel Networks Inc.

  • Customer Satisfaction / Loyalty

    Nortel Networks Inc.

    Star Awards of Excellence -- achieved due to a collaborative project with Wireless R&D to re-vitalize customer satisfaction at BellSouth Mobility DCS

Languages

  • French

    Limited working proficiency

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