Diana Cruz Ellis

RingCX is simple to use and easy to deploy. RingCentral’s RingSense AI is purposefully infused into the product to help contact center agents benefit from an immersive agent experience. Learn more about RingCX in this video.

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How Verizon Business is investing to deliver the secure, cloud-first services organizations need to succeed in the connected future.

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Looking to boost your fiscal fitness? Check out our comprehensive whitepaper on cost outcomes and take your business to the next level. #Midmarket #Security #Technology

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Let’s take your next step in TFB!

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At Comcast Business, we help organizations leverage ever-evolving technologies to power customer and employee experiences. From Generative AI and CX to IoT, we recognize it's the big moments - and small moments - that lead to lasting impact. Learn how my company is addressing the "big wows" and "little wows" to strike a new CX balance for our customers. DM me here to discuss our technology solutions for your future-ready enterprise. #GenAI #CX #IoT #comcastbusiness #iworkforcomcast

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At Comcast Business, we help organizations leverage ever-evolving technologies to power customer and employee experiences. From Generative AI and CX to IoT, we recognize it's the big moments - and small moments - that lead to lasting impact. Learn how my company is addressing the "big wows" and "little wows" to strike a new CX balance for our customers. DM me here to discuss our technology solutions for your future-ready enterprise. #GenAI #CX #IoT #comcastbusiness #iworkforcomcast

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As technology evolves rapidly, legacy solutions can limit business growth and expose security risks. For businesses, the modernization journey can be daunting, but choosing a reliable partner like Lumen can help customers navigate those complexities.   ► Read this blog post to learn how Lumen Technologies can help with the transition from outdated systems to optimize applications for enhanced performance, security and scalability. #FutureTogether #DigitalTransformation #Security

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At Comcast Business, we help organizations leverage ever-evolving technologies to power customer and employee experiences. From Generative AI and CX to IoT, we recognize it's the big moments - and small moments - that lead to lasting impact. Learn how my company is addressing the "big wows" and "little wows" to strike a new CX balance for our customers. DM me here to discuss our technology solutions for your future-ready enterprise. #GenAI #CX #IoT #comcastbusiness #iworkforcomcast

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Uncover the benefits of expanding relationships in business to drive down costs and boost productivity. Read our insightful blog post for more details!

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How do you compare? 🚀 SCTelcom Earns an Incredible 79 Net Promoter Score by Transforming Rural Living With Calix SmartLife Managed Services! 🚀 SCTelcom uses the Calix Platform and SmartLife managed services to connect homes, public spaces, and small businesses across their Kansas and Oklahoma communities. Six months after expanding their services, they've achieved a 3% ARPU increase and boosted subscriber loyalty. By growing their offerings to address digital equity and strengthen community ties, SCTelcom has achieved an impressive Net Promoter Score℠ (NPS®) of 79, more than double the industry average, and continues to maintain a CSAT in the 90s. They are also improving life in the communities they serve by: 🛜 Delivering unmatched residential subscriber experiences. 🎒 Providing students, teachers, and parents with a reliable community network to stream school sports events and to ensure secure, uninterrupted emergency communications. 👩‍💻 Stimulating the local economy by enabling small business success Carla Shearer, CEO and GM at SCTelcom shares: “We are deeply committed to continue reshaping rural connectivity across our network footprint, proving that no region is too remote for high-quality, reliable broadband services. Our almost two-decade-long collaboration with Calix has been instrumental in this community transformation.” Learn more about SCTelcom’s 18-year partnership with Calix. 🔗https://ow.ly/29iA50SjQij #innovation #broadband #Calix

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Direct routing enables customers to use Public Switched Telephone Network (PSTN) connectivity for Microsoft Teams environments. Customers have the option to keep their current voice calling plan or explore a high-quality and streamlined, single-vendor experience with Lumen Technologies. ► Learn more about the cost savings of Lumen Solutions for Microsoft Teams: #FutureTogether #DirectRouting #Collaboration

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At Comcast Business, we recognize strong connections matter for our customers. However, it's not just about networking with the right people. Success depends on having the right technology that powers businesses to seamlessly connect with customers, suppliers, and employees. What does this mean for small businesses like yours? Comcast Business Beltway Region Vice President Dan Carr recommends five steps every small business owner should follow to ensure they are creating the right connections—and giving their business the best chance to succeed. #connectivity #WiFi #cybersecurity #mobile #comcastbusiness #iworkforcomcast

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Having full visibility of your network's data is crucial. Make more informed business decisions with the latest report on network modernization. #SDWAN #networkmodernization #comcastbusiness #iworkforcomcast

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74% of all federally funded U.S. broadband providers rely on the Calix Platform to win and maintain their funding 💰 With billions of dollars from once-in-a-generation funding opportunities on the line, the Calix Platform has enabled broadband service providers to navigate the complexities of performance testing. In just three years, over 2 billion total tests have been performed, helping support customers on their funding journey and simplifying their business while growing value for communities across rural America. John Durocher, chief customer officer, emphasizes the value: “Innovations to the industry’s only end-to-end platform have made testing effortless for our customers, especially those who lack the resources to dedicate time to demanding quarterly mandates when they need to focus on growing their network.” Explore how Calix continues to support customers on their funding journey. 🚀 🔗https://ow.ly/TyEs30sBzTx #PerformanceTesting #Innovation #Broadband

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