About
With a career…
Articles by Gene
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Unlocking Customer Trust in Martech Sales
Unlocking Customer Trust in Martech Sales
By Gene De Libero, CCXP
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Is Your Marketing Organization Riding a Collaborative Groove?
Is Your Marketing Organization Riding a Collaborative Groove?
By Gene De Libero, CCXP
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Service Design for Remarkable Customer Experiences
Service Design for Remarkable Customer Experiences
By Gene De Libero, CCXP
Contributions
Activity
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The year is 2014... 24 year old Adam is sitting in a corporate board room participating in a pitch on the need for a Fortune 100 to prioritize…
The year is 2014... 24 year old Adam is sitting in a corporate board room participating in a pitch on the need for a Fortune 100 to prioritize…
Liked by Gene De Libero, CCXP
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Hi all! I am now 11 months in and am hitting the wall financially. Everything is gone. Unemployment, retirement and savings. I have a kid starting…
Hi all! I am now 11 months in and am hitting the wall financially. Everything is gone. Unemployment, retirement and savings. I have a kid starting…
Liked by Gene De Libero, CCXP
Experience & Education
Licenses & Certifications
Publications
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Strategic Networking: eBook Edition
Self Published
Strategic Networking eBook Edition describes the nature of internetworking technology (Internet, LAN, WAN, etc.), as well as its concepts, associated skills, services, and organizations that support and define it. It explores the relationship between networks as an infrastructure, the change brought about by them as an innovation, and the organizational and social issues that arise.
The Strategic Networking eBook maps the complex and changing domain of networking using a progressive…Strategic Networking eBook Edition describes the nature of internetworking technology (Internet, LAN, WAN, etc.), as well as its concepts, associated skills, services, and organizations that support and define it. It explores the relationship between networks as an infrastructure, the change brought about by them as an innovation, and the organizational and social issues that arise.
The Strategic Networking eBook maps the complex and changing domain of networking using a progressive, bottom-up approach, from the basic building blocks of networks up to the associated social and organizational issues:
-Internetworking Technology Infrastructure
-Software Standards
-Protocols and Systems
-Internetworking Services and Applications
-Internetworking Planning and Design
-Internetworking Management and Administration
-Disaster Recovery and Contingency
-Social and Organizational Issues
This book addresses networking topics for a broad range of readers who share a common goal: to become more aware of the omnipresent networking technology infrastructure that supports their individual, organization, and social activities.
-Business executives and managers for strategic enterprise planning.
-CIO, CTO, and MIS management for strategic information technology planning.
-System Administrators, Network Managers, Cybersecurity Specialists, and Disaster Recovery Specialists for reference, planning, and implementation.
-Teachers and students in computer science, information science, information technology information systems management, and business technology courses.
-Corporate trainers for class, platform, and individual training.
-Software developers, OEM, VAR, and network vendors for reference, planning, and implementation strategies.
-Digital marketing and advertising professionals for reference, planning, and design of platforms and campaigns.
-Anyone with a nagging curiosity about how networks really work.Other authorsSee publication
Courses
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Content Development Strategies for Digital Marketing
DMMK1-CE8119
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Digital Marketing Intensive
DMMK1-CE8108
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Digital Media Technologies
DMMK1-CE9801
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Digital Strategies for Marketing
DMMK1-CE9505
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Emerging Topics in Marketing
DMMK1-CE9690
Projects
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Community Manager/Content Marketing - Big Data Forum
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The Big Data Forum is an online global community fueled by and for today’s IT and business leaders that are charged with maximizing the value of enterprise data. The forum is sponsored by SAS. Big Data Forum examines the realities facing IT and business leaders and delves into the intricacies of managing, governing, and otherwise preparing huge volumes of data for analysis in a way that drives real business insight.
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Inventing the Future - How Can I Help You?
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What's Next? - I'm constantly developing new product and service innovations to feed my entrepreneurial passion, as well as building innovative solutions for agencies and brands. From complex demand generation ecosystems that serve brands and their customers around the world, to business intelligence solutions providing the actionable insights today's business leaders need so their brands can compete and stay relevant, I'm in the trenches inventing the future daily. How can I help you take your…
What's Next? - I'm constantly developing new product and service innovations to feed my entrepreneurial passion, as well as building innovative solutions for agencies and brands. From complex demand generation ecosystems that serve brands and their customers around the world, to business intelligence solutions providing the actionable insights today's business leaders need so their brands can compete and stay relevant, I'm in the trenches inventing the future daily. How can I help you take your business to the next level? Contact me today.
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Mobile Phone/SMS Marketing - TxtEdge
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TxtEdge - A precursor to apps like Foursquare, but based on the intelligent SMS [short message service] technology built into just about every mobile phone on the planet. Did you ever want the flexibility to "pull" relevant and timely offers for products and/or services, no matter where you were or what time of day? Not the kind of junk that collects in your inbox, but timely, relevant, and personal offers you want - wherever, whenever. TxtEdge empowered consumers to take charge of their…
TxtEdge - A precursor to apps like Foursquare, but based on the intelligent SMS [short message service] technology built into just about every mobile phone on the planet. Did you ever want the flexibility to "pull" relevant and timely offers for products and/or services, no matter where you were or what time of day? Not the kind of junk that collects in your inbox, but timely, relevant, and personal offers you want - wherever, whenever. TxtEdge empowered consumers to take charge of their shopping experiences while providing merchants with an intelligent, flexible way to make their offers [digital coupons] available in a way that made sense for their business - and the consumers they were trying to reach.
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Private and Managed Digital-Out-Of-Home Networks - Ambient Media Inc.
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Ambient Media Inc. - Think private TV, but on LCD displays strategically located in the waiting rooms of physicians nationwide. Not as smart as the Thinking Pictures displays, but smart enough to engage viewers and generate revenue! Ambient Media Network displays found their way into many different public and private venues, including Citibank, 1-800-Flowers, and the busiest transportation hub in the United States - Pennsylvania Station, New York.
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Smart, Interactive Digital-Out-Of-Home Displays - Thinking Pictures
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Thinking Pictures - If you've ever seen the movie Minority Report, you've seen the concept of this technology in action. Think about the scene where Tom Cruise goes into a Gap store and the digital-out-of-home displays recognize him, telling him about previous purchases and new items he might want to consider. That's Thinking Pictures technology. Partnering with Shari Redstone's National Amusements Theaters, we deployed Thinking Pictures displays in movie theater lobbies around the country…
Thinking Pictures - If you've ever seen the movie Minority Report, you've seen the concept of this technology in action. Think about the scene where Tom Cruise goes into a Gap store and the digital-out-of-home displays recognize him, telling him about previous purchases and new items he might want to consider. That's Thinking Pictures technology. Partnering with Shari Redstone's National Amusements Theaters, we deployed Thinking Pictures displays in movie theater lobbies around the country, providing a way for theater patrons to interact with smart, interactive movie trailers and advertisements that came to life when patrons were within a few feet of the displays. The displays were connected to a robust network and based on what they knew about people standing in front of them, could play content tailored for that persons preferences.
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Social Media/Social Business - East Coast MIDI
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East Coast MIDI - ECM was an incredible opportunity to extend my passion for making music into the digital space. ECM was an online portal developed for musicians, musical instrument, and software manufacturers. The primary focus of this highly successful, early social media platform was to connect these audiences and provide a place for them to create, curate, and share music, information, ideas, products, and anything else related to making music using the musical instrument digital interface…
East Coast MIDI - ECM was an incredible opportunity to extend my passion for making music into the digital space. ECM was an online portal developed for musicians, musical instrument, and software manufacturers. The primary focus of this highly successful, early social media platform was to connect these audiences and provide a place for them to create, curate, and share music, information, ideas, products, and anything else related to making music using the musical instrument digital interface [MIDI]. Competitors included GEnie, the General Electric Network for Information Exchange, and CompuServe. ECM was my intro to building businesses in the digital space.
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Training and Mentoring Innovative Digital Marketers
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New York University School of Professional Studies - Certificate in Digital Media Marketing: I believe this is one of the best programs available for digital marketing. Website blurb - The marketing industry is undergoing a fundamental transformation. Consumers and businesses are increasingly shifting their attention from traditional media marketing to the Internet, wireless devices, and other digital media. Today, companies must connect with customers and other businesses through digital…
New York University School of Professional Studies - Certificate in Digital Media Marketing: I believe this is one of the best programs available for digital marketing. Website blurb - The marketing industry is undergoing a fundamental transformation. Consumers and businesses are increasingly shifting their attention from traditional media marketing to the Internet, wireless devices, and other digital media. Today, companies must connect with customers and other businesses through digital channels and adjust their marketing mix in order to succeed. Research indicates that digital marketing budgets are increasing dramatically, and digital media campaigns are becoming a pivotal part of effective marketing plans. This program focuses on helping marketers build and sustain successful, integrated digital media marketing programs. Marketing professionals with expertise in this area are invaluable assets to any organization as emerging technology continues to affect the way marketing is practiced today.
Digital Strategies for Marketing Course: I've taught this course for some years now, and because it's a required course for the certificate, I see every student moving through the program who's working toward a Certificate in Digital Media Marketing. Course blurb - Discover the most effective ways to adapt your business’s current marketing strategy to the latest developments in online, Wi-Fi, wireless, video-on-demand, and streaming media. Through a combination of online and offline research and discussion, explore the realm of digital marketing, beginning with an overview of its scope and purpose. Survey today’s digital marketing tools and their impact on business, analyze methods for consumer segmentation, and examine the development and use of digital marketing plans. Guest speakers are featured, as scheduling permits. As a final project, use at least three of the tools covered in class to create a digital deployment plan to market a product or service.
Honors & Awards
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Teaching Excellence Award
New York University School of Professional Studies
The award for Teaching Excellence is presented to faculty members whose deep concern for student growth and development is made manifest by:
-A record of outstanding effectiveness in teaching;
-A capacity for challenging, inspiring, and supporting students to set high goals and succeed in achieving them;
-An approach to the art and science of pedagogy that is innovative, rigorous, creative, and engaging;
-A consistent practice of integrating new scholarly/professional work into…The award for Teaching Excellence is presented to faculty members whose deep concern for student growth and development is made manifest by:
-A record of outstanding effectiveness in teaching;
-A capacity for challenging, inspiring, and supporting students to set high goals and succeed in achieving them;
-An approach to the art and science of pedagogy that is innovative, rigorous, creative, and engaging;
-A consistent practice of integrating new scholarly/professional work into the classroom in a way that embodies and encourages the values of lifelong learning, independent inquiry, and critical thinking.
Test Scores
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Myers-Briggs Personality Type Indicator Test
Score: PWLB
PWLB - Prefers Work Life Balance (Family First)
After all, a balanced Gene is a happy, top-performing Gene!
Organizations
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Customer Experience Professionals Association (CXPA)
Member
- PresentFounded in 2011, the Customer Experience Professionals Association is a global non-profit organization dedicated to the advancement and cultivation of the Customer Experience profession.
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Scrum Alliance
Certified ScrumMaster
Scrum is an agile framework for completing complex projects used by Fortune 500 companies around the world. Scrum originally was formalized for software development projects, but works well for any complex, innovative scope of work. The Certified ScrumMaster [CSM] certificate is granted to those who have taken a CSM course from a Certified Scrum Trainer and who have assessed their progress through the ScrumAlliance's online evaluation tool.
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