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Upper Hand
Software Development
Indianapolis, Indiana 2,314 followers
The best way to manage your sports business.
About us
Upper Hand is the leading provider of full-suite sports management software that enable businesses to achieve more while doing less. Sports facilities, training academies, and businesses - from small enterprises to large franchises - use Upper Hand’s integrated software and payments platform to operate their business more efficiently, increase customer satisfaction, and leverage real-time data for better decision-making. Its product suite includes features to manage client booking and registration, memberships, staff and facility scheduling, retail, video analysis, and more. For more information on how Upper Hand is reinventing the way business is done in sports and fitness, visit upperhand.com.
- Website
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https://upperhand.com
External link for Upper Hand
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Indianapolis, Indiana
- Type
- Privately Held
- Founded
- 2015
- Specialties
- SaaS, Enterprise Software, Event Management, E-Commerce Platform, Sports Software, Facility Management, Sports Management, Fitness Management, Fitness Software, Scheduling Software, and Business Management
Products
Upper Hand
Fitness Club Management Software
Upper Hand is the leading business management software for boutique fitness studios, sports facilities, and sports training academies.
Locations
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Primary
129 E Market St
Indianapolis, Indiana, US
Employees at Upper Hand
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Jason Brownewell
UX/CX/DX Consulting and Leadership
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Peter Barbaresi
Turnaround CEO, Board Advisor/Operating Exec & Investor focusing on Health, Wellness, Fitness and other Multi-Unit companies
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Kevin MacCauley
Founder, CEO at upperhand.com l upperhand.ai
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Don Courtney
Board Member at Sherish
Updates
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Thinking about adding memberships to your business? As you plan implementation, it’s important to consider how you’ll structure your membership program. Creating a compelling membership program is not just about the benefits you offer. It’s also about how you present those offerings. The names you choose for your membership tiers can significantly impact how appealing they are to potential clients. And, it can help you convey the value of the offerings, encouraging people to commit to your memberships. We’ve put together a list of 16 ideas for your sports business membership structure. Get them (and other tips) here: https://hubs.li/Q02G63Q80
16 Creative Name Ideas for your Sports Training Membership Tiers
https://upperhand.com
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How can you leverage the data from your business spreadsheets or registration software? Join us on Thursday, July 11 at 1:00pm ET as we deep dive into how to transform your sports facility using AI. Led by Kevin MacCauley, Data Scientist and CEO of Upper Hand, this live webinar will explore how you can leverage your existing business data to make quicker, more informed decisions. Register here: https://hubs.li/Q02FGfXl0 P.S. Can't join us at 1pm on Thursday? Still sign up, and we'll send you a link to the recorded call.
Welcome! You are invited to join a webinar: Transform Your Sports Facility with AI - Leveraging Data from Spreadsheets and Registration Platforms with Upper Hand AI. After registering, you will receive a confirmation email about joining the webinar.
us06web.zoom.us
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Are you utilizing client feedback to improve the environment of your sports business? If not, use these tips to start: 1. Establish multiple feedback channels 2. Demonstrate active listening 3. Analyze feedback 4. Communicate changes 5. Encourage continuous improvement Read more about how to manage feedback and improve client satisfaction: https://hubs.li/Q02BK9vS0
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Some things are better with tiers. Like cake. 🎂 Or memberships. We've just launched a brand new feature that will transform the way you create and organize your business's memberships! Say hello to tiered memberships! 👋 This new functionality empowers you to build out tiers within a single membership name. So, whether you offer different prices for different benefit levels, commitment lengths, or another criteria, you're able to house these different levels under a single membership. Not only does this give you the flexibility to manage your memberships, but it also simplifies the client experience, making it easier for them to choose the membership option that is the best fit for their goals. Interested to learn more about our new feature? Click here to learn #whywebuiltthis and how this can help you better manage your business! https://hubs.li/Q02F7b750
Why We Built This: Introducing Tiered Memberships
https://upperhand.com
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Whether you’re a startup looking to make your mark or an established business aiming to expand your audience, leveraging social media effectively can be a game-changer. But with countless platforms and endless content competing for attention, how do you stand out? Here are 5 strategies to expand your business reach online: https://hubs.li/Q02F6Ktq0
5 Ways to Enhance your Business Reach on Social Media
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In today’s market, having a strong and distinctive brand identity is not just a “nice to have";” it’s a “must have.” Your brand identity is more than just your logo or your business name. It encompasses your values, your mission, your personality, and the experiences you offer to your clients. By nurturing your brand identity, you can create a lasting impression, build client loyalty, and stand out from your competition. So, how do you nurture your business’s brand identity? How can you cut through the noise and stand out in a competitive (and growing) market. Building a robust brand identity requires a strategic approach and consistent effort. Whether you're a small sports business or an established company, there are various ways to enhance and nurture your brand. Here are 8 strategies to help you develop and maintain a compelling brand that resonates with your target clientele and drives business growth. https://hubs.li/Q02DzYfN0
8 Ways to Nurture your Sports Business's Brand Identity
https://upperhand.com
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When it comes to youth sports training, it’s easy to focus on the physical and technical aspects of your game. However, as coaches, it’s imperative to go beyond these basics to foster well-rounded athletes. Teaching effective communication, leadership, mental resilience, sportsmanship, and goal setting is crucial. These skills not only enhance athletic performance but also prepare young athletes for success in all areas of life. Are you teaching these five essential elements at your sports academy? If not, it’s time to start. Here’s how. https://hubs.li/Q02Dh0920
Are you Teaching these 5 Things at your Sports Training Business?
https://upperhand.com
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Client feedback is the foundation of improving and creating a more positive client experience. Why? Because your clients are the backbone of your business. Listening to your client’s feedback, accommodating their needs, and addressing their concerns ensures they stay loyal and satisfied. Here are 5 methods to collect client feedback and how to implement new processes: https://hubs.li/Q02Clnw80
Managing Client Feedback: Turning Criticism into Opportunity
https://upperhand.com
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Summer camp season is underway, and whether you're running a single-sport camp, a multi-sport event, or camps across multiple locations, ensuring a smooth registration process is crucial. Here are 5 ways to provide a seamless summer camp registration process: 1. Have a thorough camp registration form 2. Collect online registrations 3. Communicate before, during, and after your camp 4. Gather reports 5. Collect feedback Read more: https://hubs.li/Q02zHn1s0
5 Tips for a Smooth Summer Camp Registration Process
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