☃️❄️ Comment below if an ‘epic cold snap’ sounds nice right about now. How is your point-of-sale system standing up to this sweltering summer heat? 🌞😰 It's critical for retailers that their investment works wherever they need it to work, no matter what Mother Nature throws our way. Toshiba’s point-of-sale solutions are rigorously tested for all kinds of weather conditions to make sure they have the ‘retail-hardened reliability’ we are known for. #WeAreRetail #Retail #Restaurants #Grocery #SmallBusiness
Toshiba Global Commerce Solutions
Technology, Information and Internet
Durham, North Carolina 49,734 followers
About us
Toshiba Global Commerce Solutions is the global market share leader in retail store technology. As retail’s first choice for integrated in-store solutions, our innovative commerce technology enhances customer engagement, transforms in-store experience, and accelerates digital transformation. Together, with a global team of dedicated business partners, we advance the future of retail.
- Website
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https://commerce.toshiba.com/
External link for Toshiba Global Commerce Solutions
- Industry
- Technology, Information and Internet
- Company size
- 1,001-5,000 employees
- Headquarters
- Durham, North Carolina
- Type
- Privately Held
- Founded
- 2012
- Specialties
- POS Systems, Self-Checkout Solutions, Retail Store Printers, Retail Store Peripherals, Retail Software Applications, Retail Store Operating Systems, and Retail Store Middleware
Locations
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Primary
Get directions
3901 S. Miami Blvd
Durham, North Carolina 27703, US
Employees at Toshiba Global Commerce Solutions
Updates
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💬 Let’s Talk Retail Grocers & Retailers: Do you think Walmart’s 2,000 store ESL ‘experiment’ will be the proof of concept tipping point American retailers need to widely adopt ESL? Read more via Grocery Dive: https://bit.ly/3RLbckE Check out Toshiba's ESL solution in this video and share your thoughts in the comments. #innovation #customerexperience #retail #digitaltransformation
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Easy as 3…2…1 It’s going to be hard to miss our Toshiba Global Commerce Solutions booth at RSPA #RetailNOW2024 We’ll be the one straight ahead with all the latest retail tech solutions and an incredible team of experts to share them with you. 🙂 Let’s talk YOU and how Toshiba can help at Booth #3️⃣ 2️⃣ 1️⃣ Set up a one-on-one meeting to discover how Toshiba tech is revolutionizing retail. Comment below and we’ll be in touch. Keep your eyes open as well for Toshiba solutions highlighted at two of our distributor's booths: ScanSource and BlueStar US RSPA - Retail Solutions Providers Association #RetailNOW2024 #WeAreRetail #TeamToshiba #innovation #retail
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So much more than just a clever acronym. #WeAreRETAIL https://bit.ly/3RPGCXf w/ VMSkills, Andrew McDaniel, Robin Lyon
What does 'We Are RETAIL' mean for Toshiba's Customers and Partners?
https://www.youtube.com/
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🎯 Personalization is a trend retailers can't afford to get wrong.
Head of Marketing & Communications | CMO Collaborative | RETHINK Retail "Top Retail Expert" | Board Advisor | Diversity, Equity & Inclusion Advocate
My Name is Not Michelle (Please call me Fredrik) In a world hyper-focused on personalization, one would expect a simple thing like getting a name right. Yet here I am, sharing a tale of personalization that would be comical if it weren't such a glaring miss. True story! 👋It all started with a casual inquiry to a favorite car dealership; a conversation with a chatbot named “Michelle” that passed on my interest to a Salesperson. Except in doing so, it was the chatbot’s name — and not mine — that stuck with the record. A simple error, but one that cascaded into a series of communications including emails and phone calls where the sales team continued to look for Michelle. 🛑This isn't just about a name mix-up; it's a reflection of how personalization can go awry. It's a wake-up call to the marketing world that we must do better. We must ensure that our systems are not just smart but also accurate. We must remember that at the heart of every interaction is a person, not a data point. 🏆I understand the challenges and complexities of personalization at scale. But let this story be a reminder that our first duty is to see our customers as individuals, to respect them, and to get the basics right. Because when personalization fails, it doesn't just miss the mark—it can alienate and lose a customer altogether. 🚘Oh, I almost forgot to add, I’m a current customer of theirs. But they’ll never know. What’s your personalization story? Image generated with AI, powered by DALL-E 3.
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A.I., A.I., A.I.- We see it in nearly every headline now– but what is it actually doing in the retail space? Johanna Hinkle from our Innovation and Incubation team spoke with HomePage News to share the REAL changes generative artificial intelligence is bringing to self-checkout. “It’s really exciting to look at the specific advancements in each technology where it’s not just general capabilities that we have anymore, but we can detect really subtle behaviors and differences between items… So this has really expanded the way we’re able to use things like item identification and user behavior analysis and biometric validation. It’s not just theory. We can tell a Red Delicious apple from a Honey Crisp. We have solutions that can look at and identify thousands of items without having to individually scan them.” And it doesn’t stop there, higher level AI-driven analysis of checkout and on-the-shelf data is improving inventory management, giving insights into customer behaviors, and providing the fuel for management to make better business decisions. 🍎 How do you like them apples? (We scanned them- they’re Honey Crisp) Check out Johanna’s full insights along with others from the retail industry in the full article – a great read! https://lnkd.in/eJZBfUZy #artificialintelligence #innovation #retail
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We are proud to welcome Adam Miller to the team as VP of North America Maintenance Services! Bringing 20 years of exceptional sales and service leadership, Adam is ready to deliver industry-leading Maintenance Services to our customers, including Wall-to-Wall, Careflex, Depot-based services, and Proactive Availability Services. 👋🏼 Join us in the comments to give Adam a warm Toshiba welcome! #WeAreRETAIL
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🗓️ Who is going to RSPA RetailNOW this month? Let’s talk. We want to hear about you and how Toshiba can help at Booth #321 RSPA RetailNOW 2024, July 28-30 at the Paris Hotel in LAS VEGAS! It’s all coming together and our team is excitedly preparing to bring you an incredible conference experience showcasing our innovative hardware and software solutions. It’s not too early to set up a one-on-one meeting with our experts to discover how Toshiba tech is revolutionizing retail. ⬇️ Comment below and we’ll be in touch. w/ RSPA - Retail Solutions Providers Association, Lora Coggins #RetailNOW2024 #WeAreRetail #TeamToshiba #innovation #retail
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👏🏻 Celebrating Our Customers Congrats to IKEA and the Toshiba Global Commerce Solutions teams on this successful Genius Open integration.
Exciting news! IKEA is now a proud user Toshiba Global Commerce Solutions POS SW, Genius Open. With the integration process successfully completed in just 7 months, IKEA's Umraniye Store in Istanbul has gone live with Genius Open. 👏 This marks the start of Genius Open expansion across all IKEA stores throughout Turkey, commencing in July. IKEA relies on Genius Open to meet its needs for speed, innovation, and expandability. The comprehensive campaign and customer loyalty management capabilities, supported by state-of-the-art services and omni-channel modules, will help IKEA enhance its customer experience and drive growth. Congratulations to the teams involved for this remarkable achievement! We're excited about the possibilities that lie ahead as we continue to innovate and collaborate with IKEA.
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