Communication Service for the Deaf (CSD)

Do you know how many consumers say that customer support in their native language increases their satisfaction? 🤔 Join us at the 2024 Disability:IN Global Conference & Expo to find out! Stop by our booth for the answer and learn how providing support in ASL can greatly enhance the experience for your Deaf customers, leading to higher satisfaction and loyalty. For more information, visit www.csd.org/realtalk. #AreYouIN? #INfor2024 #Disability:IN #Deaf #DeafCulture #EquitableCommunication #DirectVideoCalling #DVC #CSD #ASLNow [Image Description: Image #1: The text "What percentage of consumers say that customer support in their native language increases their satisfaction?" is displayed prominently in white text on a black background. An emoji of a thinking face is included at the end of the question. The top left corner displays "Disability:IN" and the top right corner displays "2024 Global Conference & Expo." The bottom includes the text "Real Talk: Valuing Equitable Communication with Deaf Customers" and the CSD logo. An arrow pointing right is at the bottom right corner, indicating to swipe left to see the next image. Image #2: The text "72%!" is displayed prominently in white text on a black background. Below it, three bullet points highlight the benefits: - Providing support in a customer's native language greatly enhances their experience. - It leads to higher satisfaction and loyalty. - For Deaf customers, this means using ASL for direct communication. The bottom includes the text "Real Talk: Valuing Equitable Communication with Deaf Customers" and the CSD logo. The top left corner displays "Disability:IN" and the top right corner displays "2024 Global Conference & Expo."

Find Our Booth at the 2024 Disability:IN Global Conference & Expo! Stop by Booth #98 to connect with our incredible team from CSD. We’re here to help, share insights, and have some fun! Engage in Real Talk: Valuing Equitable Communication with Deaf Customers. Ask us anything about Deaf Culture and Communication, and learn how Direct Video Calling (DVC) can transform your organization's communication standards. Let's work together to create more equitable and inclusive environments for everyone. See you there! For more information, visit www.csd.org/realtalk #AreYouIN? #INfor2024 #Disability:IN #Deaf #DeafCulture #EquitableCommunication #DirectVideoCalling #DVC #CSD #ASLNow #DEI [Image Description: The circular image shows a photo of the CSD booth at a conference, with people engaging in conversation. The text reads "Stop by our booth; we're here to help and have some fun! Booth #98." The top left corner has the Disability:IN logo, and the top right corner says "2024 Global Conference & Expo." The CSD logo is at the bottom with the text "Real Talk: Valuing Equitable Communication with Deaf Customers."]

Do you know how many sign languages are used around the world? Join us at the 2024 Disability:IN Global Conference & Expo to find out! Stop by our booth (# 98) for the answer and learn how each sign language is unique and how we can support equitable communication through our various services. For more info, visit www.csd.org/realtalk. #AreYouIN? #INfor2024 #Disability:IN #Deaf #DeafCulture #EquitableCommunication #DirectVideoCalling #DVC #CSD #ASLNow [Image Descriptions: Image #1:The text "Do you know how many sign languages are used around the world?" is displayed prominently in white text on a black background. An emoji of a thinking face is included at the end of the question. The top left corner displays "Disability:IN" and the top right corner displays "2024 Global Conference & Expo." The bottom includes the text "Real Talk: Valuing Equitable Communication with Deaf Customers" and the CSD logo. An arrow pointing right is at the bottom right corner, indicating to swipe left to see the next image. Image #2: The text "Over 300!" is displayed prominently in white text on a black background. Below it, two bullet points highlight the diversity and uniqueness of sign languages are diverse and unique to different regions. - Each sign language has its own grammar and syntax. The bottom includes the text "Real Talk: Valuing Equitable Communication with Deaf Customers" and the CSD logo. The top left corner displays "Disability:IN" and the top right corner displays "2024 Global Conference & Expo."]

We can't wait to see you at the 2024 Disability:IN Global Conference & Expo! Want to learn and have conversations with us? We've got you covered! Check out www.csd.org/realtalk to get some of our chats warmed up. Ask us anything and learn how we've collaborated with communities and organizations to promote equitable communication. We're here to help and have some fun! #AreYouIN? #INfor2024 #Disability:IN #Deaf #DeafCulture #EquitableCommunication #DirectVideoCalling #DVC #CSD #ASLNow [Video Description: The image shows a graphic with the text "We can't wait to see you at the 2024 Disability:IN Global Conference & Expo!" along with an invitation to visit the website for more information. The background is a mix of blue tones with various video loop of people engaging in conversations and activities. ]

Do you know what makes your Deaf customers happy and helps reduce the under/unemployment rate in the Deaf community? Join us at the 2024 Disability:IN Global Conference & Expo to find out! Come see us at Booth 98 to discover how #DirectVideoCalling (DVC) by ASL Now ensures clear, direct communication with ASL proficient representatives, reduces miscommunication, and creates job opportunities for Deaf individuals. And if you'd like more information, visit www.csd.org/realtalk. #AreYouIN? #INfor2024 #DisabilityIN #Deaf #DeafCulture #EquitableCommunication #DVC #CSD #ASLNow #DEI [Image Descriptions: Image #1: The text "Do you know what makes your Deaf customers happy and helps reduce the under/unemployment rate in the Deaf community?" is displayed prominently in white text on a black background. An emoji of a thinking face is included at the end of the question. The top left corner displays "Disability:IN" and the top right corner displays "2024 Global Conference & Expo." The bottom includes the text "Real Talk: Valuing Equitable Communication with Deaf Customers" and the CSD logo. An arrow pointing right is at the bottom right corner, indicating to swipe left to see the next image. Image #2: The text "Direct Video Calling!" is displayed prominently in white text on a black background. Below it, three bullet points highlight the benefits: - It ensures clear, direct communication with ASL proficient representatives. - It reduces miscommunication and improves customer satisfaction. - It creates job opportunities for Deaf individuals. The bottom includes the text "Real Talk: Valuing Equitable Communication with Deaf Customers" and the CSD logo. The top left corner displays "Disability:IN" and the top right corner displays "2024 Global Conference & Expo."]

Hi everyone! Thomas Means here, CFO at Communication Service for the Deaf (CSD). We’re thrilled to announce that we’ll be at the 2024 Disability:IN Global Conference & Expo in Las Vegas from July 15-18! As we celebrate Disability Pride Month, we recognize the importance of this platform. Disability:IN collaborates with Fortune 500 companies to promote accessibility and inclusion, providing us with an opportunity to advocate for Deaf individuals and ensure their needs are front and center. At the conference, we’ll be highlighting the communication barriers faced by Deaf and Hard of Hearing individuals, promoting Direct Video Calling (DVC) as a standard for equitable communication, and building new partnerships. Visit our booth to chat about Deaf culture, DVC, and making communication equitable. Who knows, we might even roll some dice together! Remember, what we learn doesn’t have to stay in Vegas. Let’s have a real talk! See you in Vegas! Let’s learn, celebrate, and make some impactful connections. On behalf of CSD, we can’t wait to see you there! #DisabilityIN #DisabilityPrideMonth #EquitableCommunication #DeafCulture #DirectVideoCalling #CSD #ASLNow #RealTalk #Vegas2024 #DEI #DVC [Video Description: A man with brown short hair and a goatee is signing in front of the camera. He is sitting in front of a textured white background, wearing a light purple buttoned shirt. Transcript is above.]

Let us introduce our incredible team who will be at the Disability:IN conference and at our booth. Learn about their expertise, engage with them in Real Talk, and explore how we’re transforming communication for Deaf individuals. Let's make communication more equitable and direct for everyone. Meet Thomas Means, our Chief Financial Officer. With over 15 years of financial expertise and a commitment to innovation, Thomas leads our financial operations and strategy. Want to learn about achieving equitable communication? Have a Real Talk with Thomas in Vegas! Meet Greg Pollock, our Vice President of Business Development. Greg specializes in communications, marketing, and business development. Curious about Direct Video Calling (DVC) and how it can transform communication? Have a Real Talk with Greg in Vegas! Meet Ryan Bonheyo, one of our Senior Account Executives. With extensive expertise in business administration and a passion for advancing inclusivity, Ryan is dedicated to pioneering accessible calling experiences. Interested in how DVC is possible with ASL Now? Have a Real Talk with Ryan in Vegas! Meet Cameron Papazis, another one of our Senior Account Executives. Cameron's dedication to breaking down accessibility barriers and her expertise in business development make her a valuable asset. Think you understand equitable communication? Up for a fun challenge? Have a Real Talk with Cameron in Vegas! Meet Dr. Genelle Sanders, Ph.D., Director of CSD Learns and Development. Genelle's work in inclusive education and community empowerment is transformative. Learn how ASL training videos can benefit your Deaf and hearing team members. Have a Real Talk with Genelle in Vegas! Meet Christina Hopewell-Albert, Ed.D., Vice President of Program Impact. Christina's extensive experience in education and program management drives our mission forward. Need help hiring top Deaf talent or making your communications more accessible? Have a Real Talk with Christina in Vegas! Have questions about Deaf Culture and Communication? Stop by our booth or chat with anyone wearing a #CSD team badge. Our Deaf professionals using ASL are here to share insights, answer your questions, and make learning fun! Let's discuss how we can partner to create solutions like Direct Video Calling (DVC) that make communication equitable for everyone. #AreYouIN? #INfor2024 #DisabilityIN #Deaf #DeafCulture #EquitableCommunication #DirectVideoCalling #DVC #CSD #ASLNow [Image Description available in the comments.]

Join us at the 2024 Disability:IN Global Conference & Expo in Las Vegas! 🎲 Ask us anything about Deaf Culture and Communication—we’re here to help and have some fun! Learn how Direct Video Calling (DVC) by ASL Now can make communication more equitable, and engage with our experts from CSD in culture, education, workplace accessibility, and communication. Connect with us throughout the week at our booth and events. Let's improve communication to be more equitable and direct for everyone. #AreYouIN? #INfor2024 #DisabilityIN #Deaf #DeafCulture #EquitableCommunication #DirectVideoCalling #DVC #CSD #ASLNow [Image Descriptions: Image #1: The image features the text "Real Talk: Valuing Equitable Communication with Deaf Customers" prominently displayed in blue on a black background with the CSD logo at the bottom. The top left corner displays "Disability:IN" and the top right corner displays "2024 Global Conference & Expo". There is a white arrow pointing to the right on the bottom right corner indicating to swipe left to see the next image. Image #2: The image features the text "Have questions about Deaf Culture and Communication? Stop by our booth or grab anyone wearing a CSD team badge. We're here to chat and answer your questions!" at the top. Below, the text "Real Talk: Valuing Equitable Communication with Deaf Customers" is prominently displayed with the CSD logo. The top left corner displays "Disability:IN" and the top right corner displays "2024 Global Conference & Expo".]

And our experiences are valuable to give back the world. We have so much to give to make it a better place for future generations. 💙 #DisabilityPrideMonth #DisabilityIsNotABadWord #Disability #StrengthInDiversity #Diversity #Inclusion #BeInclusive [Image Description: "Disability Pride Month, Disability is just a different way of experiencing the world." text is centered on top. Above it is the CSD Logo. Underneath are the handshapes spelling D and A in American Sign Language Through those handshapes are the disability flag colors (pastel colors of red, blue, yellow and green) in a swirl design. The border is the disability flag color as well with black top left and bottom right corners.]

Enjoy our latest newsletter! It was great to connect with Communication Service for the Deaf (CSD) and highlight digital equity issues for the deaf and hard of hearing.