Point solutions are not the solution. A unified platform is. #UnifiedCXM
Sprinklr
Software Development
New York, NY 500,552 followers
Un-siloed teams. Happier customers.™
About us
Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.
- Website
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https://www.sprinklr.com/
External link for Sprinklr
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- New York, NY
- Type
- Public Company
- Founded
- 2009
- Specialties
- Social Media Management, Customer Experience Management, and Enterprise Cloud Computing
Locations
Employees at Sprinklr
Updates
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AI chatbots and virtual assistants are making customer support faster and easier on all digital channels ✨ Amitabh Misra, CTO at Sprinklr, shared his insights with CNBC-TV18 🔗 https://lnkd.in/eH6dBJTM
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Imagine a world where customer service feels deeply personal and incredibly smart 🧠 Through personal stories, Marija Skobe-Pilley, a CX thought leader, shares how blending empathy with AI-driven insights leads to enhanced experiences and loyalty. Read more 🔗 https://lnkd.in/eRnjTvRf #CustomerExperience #EmotionalIntelligence #AI
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This spring, we were delighted to have Amitabh Misra join Sprinklr as our new Chief Technology Officer (CTO)! Amitabh recently engaged in a Q&A session with Diane K. Adams, Sprinklr's Chief Culture & Talent Officer, discussing everything from impactful experiences to insights gained from his mother's entrepreneurial mindset. This conversation shed light on the factors that have shaped his perspective on technology and leadership. #SprinklrLife
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The future of business is AI-first, and it's going to take the world by storm ✨ Allie K. Miller, the #1 most followed voice on AI business and a world-leading AI advisor, entrepreneur, and investor, took the CXUnifiers 2024 stage to discuss how to master the AI age and build AI-first businesses through vision and action. Register to watch now: https://lnkd.in/ezC2KEtA
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Empathy is the heart of business ❤️ Scott Monty's insights on the CX-WISE podcast shed light on the potential dangers of AI washing away the caring aspect of your organization. Check out the full episode to learn how to balance effectiveness with efficiency to ensure you don't lose sight of what truly matters: your customers. https://lnkd.in/eXqXDaeB #CXWISE #CustomerExperience
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Family Day has become an unspoken tradition in Sprinklr's Singapore office, and this year's celebration was yet another unforgettable occasion! We were delighted to host and honor the families of Sprinklrites who contribute to our success 🥰 #SprinklrLife
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Facing skyrocketing business costs? CEOs are on the hunt for ways to stretch every dollar 🔎 Enter the game changer: Generative AI (Gen AI). In this article, Ben Motteram, CX thought leader, shares his thoughts on how Gen AI is helping businesses realize efficiency and productivity gains through personalized customer experiences, continuous feedback analysis, and 24/7 chatbot support. 🔗 https://lnkd.in/e9RTYEjf #CSAT #CustomerExperience #UnifiedCXM
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Burnley Football Club scores big with Sprinklr Social Self-Serve 🥅 Engaging fans globally, driving revenue, and turning tradition into a global brand. Read the story: https://lnkd.in/egfu_VHM #UnifiedCXM
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💭 Imagine being able to create an AI “twin” for all the different layers of your organization. Last month at our CXUnifiers event, Sprinklr Founder and Co-CEO Ragy Thomas introduced Sprinklr Digital Twin, autonomous and intelligent AI versions of your customer-facing teams that can power conversations, make decisions, design workflows, and execute tasks at scale. Learn more by watching Ragy's main stage session ➡️ https://lnkd.in/eDe-zNu5 #UnifiedCXM
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