🎉 Excitement is in the air at #X4SYD! We've been talking to our amazing attendees about what they're most looking forward to experiencing at X4 Sydney and their key XM focus is for 2024. Thank you, Lynn Robertson, The Benevolent Society, Thomas Tang, Velocity Frequent Flyer, Melanie Disse, Ecosystm & Maria Kudrina, Deloitte
Qualtrics
Software Development
At Qualtrics, our mission is to build technology that closes experience gaps.
About us
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 19,000 clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. That’s where we come in. Founded in 2002, our company has spent over 21 years working with the industries that impact you every day. From retail to government to healthcare, we’ve been on a mission to bring humanity, connection, and empathy back to business. It’s a mission that thousands of Qualtricians across the globe think is work worth doing. Mission: At Qualtrics, our mission is to build technology that closes experience gaps.
- Website
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https://www.qualtrics.com/
External link for Qualtrics
- Industry
- Software Development
- Company size
- 5,001-10,000 employees
- Headquarters
- Provo, UT and Seattle, WA
- Type
- Privately Held
- Founded
- 2002
- Specialties
- online survey software, market research, consumer feedback, employee feedback, 360 evaluations, NPS, panels, VOC, customer experience, brand experience, employee experience, product experience, experience management, surveys, and enterprise feedback management
Locations
Employees at Qualtrics
Updates
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📚Our experts have curated a list of 15 essential books and podcasts to help CX leaders keep up with customer expectations and balance human connections with emerging technologies, all while driving lasting loyalty and creating business impact. Download this guide to learn about: > Top books and podcasts to help you build genuine, human connections and foster customer-centric cultures > Leveling up your CX programs from industry and thought leaders who’ve done it from experts in the field > Why we love this list, and we think you will, too! https://lnkd.in/ePzswctc
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Xero's Chief Strategy Officer, Angad Soin, will be on the #X4SYD main stage! Don’t miss this chance to hear how Xero is betting big on XM and setting themselves apart from the rest! 🚀 Register for #QualtricsX4 Sydney ⬇️ https://lnkd.in/eYG6gAnw
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Qualtrics reposted this
Recapping an amazing Day 1 at NRF 2024: Retail's Big Show Asia Pacific! 😍 Our booth was buzzing with excitement as we showcased how WorkJam transforms the frontline experience! Did you make it to our Big Ideas session with Qualtrics? It was jam-packed! WorkJam and Qualtrics struck a chord with retailers highlighting how AI cultivates engaged employees leading to unparalleled customer experiences 🚀 We've got a lot more to talk about 😉 Catch us at Booth 909 for Day 2! #WorkJam #FutureOfFrontlineWork #NRFAsia24 #retail #retailtech
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It’s been another X4 London for the books! What an incredible day for our 1.5k+ attendees. From inspiring keynotes to interactive breakouts, we unlocked the power of human connection. Some highlights: ➡️ Qualtrics CEO Zig Serafin showcased how Qualtrics AI is making organizations more human. ➡️ New York Times Best-Selling Author Rahaf Harfoush broke down how humans can use AI to understand, create, and collaborate in new ways. ➡️ Hilton SVP John Rogers shared the value of consistently delivering on your brand promise. ➡️ James Timpson, CEO of Timpson Group, dove into the importance of trusting and being kind to employees in order drive business impact. ➡️ Comedian and TV star Katherine Ryan wrapped mainstage with many laughs heading into the closing reception. We also had insightful breakout sessions from Burberry, Bosch, adidas, Nestlé, Allianz, YOOX NET-A-PORTER, Belron®, and more. X4 is about our attendees, and we want to thank everyone who made our London event a success. Your passion and engagement contributed to an atmosphere of inspiration and growth. Also, a special thank you to our sponsors and partners NPSx℠, Zill Consulting, Mercer, Kantar, WorkJam, and Assist Digital for helping to make this event an unforgettable experience. #X4LDN #QualtricsX4
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The secret sauce to improving the employee experience? It’s bringing people together from all levels of organizations and industries to talk about what works and where we can collectively improve. Stop by X4 Gold Sponsor Mercer’s booth and talk about it! #X4LDN Follow along with X4 London updates for more industry insights ➡️ https://bit.ly/3yu04lu
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To create stellar experiences, we must learn from each other! #X4LDN Gold Sponsor Zill Consulting talked to us about how information sharing at events like X4 are key to elevating customer experiences across the globe. Stop by and say hi to them at their booth! Follow along with X4 London updates for more industry insights ➡️ https://bit.ly/3yu04lu
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We asked #X4LDN Diamond Sponsor Bain NPSx℠ what trends they’re seeing in the CX space: “Data, analytics, and generative AI are finally coming together to allow us to rehumanize how we gather customer insights.” Stop by and meet them at their booth! Follow along with X4 London updates for more industry insights ➡️ https://bit.ly/3yu04lu
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From aligning AI models to human values, to developing a championship state of mind, #QualtricsX4 conversations touched on every angle of experience management and using the power of technology to improve experiences across industries. Read this recap from the X4 SLC in the XM Monthly newsletter ⤵️
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We're thrilled to announce Bain & Company as a Diamond Sponsor for X4 London! Bain is a global consulting firm that helps the world’s most ambitious change makers define the future through strategic insights, transformative solutions, and unparalleled expertise. Don't miss their breakout session “Meet the third wave of CX: From customer sentiment to customer value – building a fit for future CX strategy is a team effort that requires input from across the business!”, led by senior directors Paul S. and Kirstin Simons, and stop by at booth Diamond # 1 to connect with the Bain team to learn more about NPSx℠ and NPS Prism! Check out the agenda here: https://bit.ly/3yu04lu #X4LDN
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