With Hi Marley’s Coaching Capabilities, AAA-The Auto Club Group has dramatically improved its responsiveness, a key differentiator directly influencing the employee and member experience.
Hi Marley
Insurance
Boston, Massachusetts 5,204 followers
The intelligent conversational platform built for insurance.
About us
Hi Marley is the first intelligent conversational platform built for P&C insurance and powered by SMS. Designed by insurance professionals, Hi Marley enables lovable, convenient conversations across the entire ecosystem, saving money and time for carriers while building customer loyalty through delightful interactions. Hi Marley's industry-leading collaboration, coaching and analytics capabilities deliver crucial insights that streamline carrier operations while enabling a frictionless customer engagement experience . The solution is made for the enterprise; it’s fast to deploy, easy to use and seamlessly integrates with core insurance systems. Through its advanced conversational technology, Hi Marley reduces friction – empowering innovative carriers to reinvent the customer and employee experience.
- Website
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https://www.himarley.com/
External link for Hi Marley
- Industry
- Insurance
- Company size
- 51-200 employees
- Headquarters
- Boston, Massachusetts
- Type
- Privately Held
- Founded
- 2017
- Specialties
- software, insurance, and Saas
Locations
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Primary
Get directions
10 Post Office Sq
Suite 1000, Floor 10
Boston, Massachusetts 02109, US
Employees at Hi Marley
Updates
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Hi Marley’s VP of Solutions & Consulting, Stephanie Behnke, proudly joined Plymouth Rock Assurance's Chief Claims Officer, Paul Measley, on stage at #DIGINEvent to discuss how our partnership is simplifying the auto total loss journey. Interested in more insights from Hi Marley and Plymouth Rock on #totalloss? Watch our recent webinar featuring Paul and other industry experts: https://lnkd.in/eYDHDcnk
Webinar: Reduce Friction, Lower Costs & Increase Customer Loyalty in Automotive Total Loss
himarley.com
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Senior Product Manager Kate Ferrie Byrne shares how we collaborated with #carrier design partners to deeply understand their unique needs when building Total Loss Assist, our recently-released product delivering top satisfaction scores.
From Feedback to Implementation: How Customer Collaboration Shaped Total Loss Assist
himarley.com
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The key to boosting efficiency, saving time and delighting your #policyholders is truly understanding them. Enjoy data and insights to help you anticipate customer questions before they’re asked.
White Paper Reveals the Root Cause of Customer Inquiries
himarley.com
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#Workerscompclaims are complex but present an opportunity to proactively explain the entire process up front, including what is compensable and how to anticipate reimbursement. Click below to learn how proactive explanations reduce inbound inquiries and manage benefit expectations.
White Paper: How Carriers Can Improve the Workers' Compensation Process
himarley.com
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We are proud to work alongside so many of these U.S. #autocarriers, who are constantly putting their customers first.
These Are the Highest Rated Car Insurance Companies in Every Region of the U.S.
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Wishing our customers, employees, partners and advisors a happy and safe #FourthofJuly. Thank you for joining us every day on our mission to make #insurance more lovable.
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First impressions in #claims are crucial, and there’s data to prove it. Discover other key findings from our 2024 survey so you can meet and exceed #customerexpectations every time.
Survey Reveals FNOL Experience Directly Correlates with Overall Claim Satisfaction
himarley.com
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Facing challenges with #totalloss claims? You aren’t alone. Click below to learn how Hi Marley’s Total Loss Assist can reduce settlement times from weeks to days.
Hi Marley's Total Loss Assist
himarley.com
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With a record-number of travelers estimated, AAA is sharing the best and worst times to hit the road this week.
Nearly 71 Million People Expected to Travel over July 4th Week
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