Grand Hyatt Nashville reposted this
To say I'm proud of Lorena is an understatement. Lorena was one of the first people I ever met when I walked through the door of Grand Hyatt. She was a PBX operator who seemed very shy and reserved. My director at the time introduced me and said "this is Lorena - she can kind of do it all. She knows how to do a little bit of everything." And I don't think I truly understood how true that statement was until we began a very fun, rollercoaster of a journey in Front Office. During our most challenging times, Lorena was always there. She did more than what was ever asked of her just because she knew how important it was. I would say she never complained but let's be honest… lol Her work ethic is exceptional. Her commitment to her personal development is inspirational. I've seen her through three different roles in the Front Office now, and she has never changed. Except for the fact that the shy and reserved PBX operator I met 3 years ago is now a confident, extremely capable and passionate leader. She shows up for her team no matter what, and like a true leader, always supports them, helps them learn and challenges them to grow. I’m so beyond proud to say I’m her leader. She truly is AMAZING! Congrats on Leader of the Month!