On this #FunFactFriday, Gainwell’s contact center agents are busy serving our clients’ Medicaid members and their valued providers. They’re able to work so effectively, in part, because of Gabby at Gainwell™. 💬 Gabby is our conversational AI chat and voice bot that takes care of routine calls but can also gauge when a human touch is needed. 📱 Gabby expands contact center coverage, optimizes productivity and elevates the user experience. 📈 🌟 #AI #Chatbot #VoiceBot #CustomerService #Medicaid
About us
For 50 years, our nation’s federal Medicaid program has worked to improve the health, safety and well-being of America’s most vulnerable populations: low-income families, women and children, seniors, and those with disabilities. With positive health and cost outcomes that pierce inequities and impact economies, the success of these programs is inextricably tied to the prosperity of communities, individual states and the nation as a whole. We think that demands respect and, more importantly, is deserving of a lifetime commitment from innovators who can help those who operate within and around health and human services evolve — in any market at any stage. At Gainwell Technologies, that’s our sole focus. Built across more than five decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet agencies, health plans and MCOs where they are on their modernization journeys and propel them into the future of public health. Our commitment to innovation, deep experience and ability to leverage insights from customers across 50 states has allowed us to expand on next-generation, cloud-enabled technologies. Today, Gainwell offers one of the most comprehensive suites of scalable services and solutions on the market — all proven to deliver cost savings, better patient outcomes and an improved provider experience. Equally important to our expanding technologies and results: We bring ideas that bring policies to life.
- Website
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http://www.gainwelltechnologies.com
External link for Gainwell Technologies
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- United States
- Type
- Privately Held
Locations
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Primary
United States, US
Employees at Gainwell Technologies
Updates
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At Gainwell, we're dedicated to simplifying and personalizing healthcare for everyone, especially those in underserved communities. With over 50 years of experience, we're driving change and supporting better outcomes for Medicaid and healthcare systems. 👉 Read our latest press release to learn more: https://hubs.ly/Q02GcNz30 #HealthcareInnovation #Medicaid #TeamGainwell
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The countdown has begun! 📅 Only 40 days until the 40th Annual NAMPI Conference kicks off in New Orleans! 🎊 Mark your calendars and get ready for groundbreaking discussions on Medicaid Program Integrity. #NAMPI2024 #Medicaid #ProgramIntegrity #SaveTheDate
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Happy #FunFactFriday! 💡 Prior authorization (PA) is one of the most time-consuming — and therefore costly — administrative transactions providers face. But with CMS-0057-F, a new rule related to the PA process, getting to a “yes” will be much quicker. Gainwell has already completed 15 PA implementations — with five more underway — and implemented and managed PA processing in multiple states. #PriorAuthorization #TeamGainwell
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Happy Fourth of July from #TeamGainwell! We’re wishing everyone a safe and joyful holiday as we honor our nation’s independence. 🎇 #IndependenceDay #CelebrateFreedom #FourthofJuly
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Please join us in giving a warm welcome to Stephanie Uder, our new SVP of Pharmacy at #TeamGainwell! 🌟 We’re excited to see the incredible contributions she’ll bring to Gainwell, supporting state Medicaid programs and beneficiaries across the U.S. Welcome aboard, Stephanie! 👏 #MeettheTeam #Leadership #Growth
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In health and human services, IA is becoming as hot a topic as AI. 🔥 Gainwell’s Alan Hansen explores what intelligent automation is and what it means for delivering outcomes. Read the new blog: 🔗https://hubs.ly/Q02DTdGh0 #IA #IntelligentAutomation #HHS #Blog
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Did you know? MESC is the premier event for Medicaid systems professionals, and Gainwell is proud to represent as the #1 Medicaid services provider. Join us in Louisville August 12-15. 📅 #MESC2024 #Medicaid #TeamGainwell
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Happy #FunFactFriday! 💡 Today, we’re focusing on Medicaid providers — those healthcare heroes who prioritize patient-centric care but are too often hampered by administrative tasks and process inefficiencies. Gainwell has decades of experience eliminating barriers to high performance. In short, we make it easier for providers to not only participate in state Medicaid programs, but also to improve patient outcomes. 🤝 #Medicaid #PatientCare #HealthIT #MedicaidProviders
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Considering refactoring in your state's Medicaid modernization? ✔ Check out the dos and don’ts in our new blog: 🔗 https://hubs.ly/Q02Dz76Z0 #MedicaidModernization #Refactoring #Blog #HealthIT
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