Read more: https://lnkd.in/gwWGPakz
About us
EMS CRM is a full service Customer Contact Center providing world class companies with outsourced Customer Relationship Management. Our clients receive scalable Customer Care & Technical Support programs maximizing and enhancing their current customer relationships. We offer phone, email, live chat, IVR and CRM solutions for our clients. We build our solutions custom to your program, so no matter if you are a B2B or B2C company, rest assured we will provide your customers with superior support.
- Website
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http://www.emscrm.com
External link for EMS CRM
- Industry
- Telecommunications
- Company size
- 201-500 employees
- Headquarters
- Omaha
- Type
- Privately Held
- Founded
- 1998
- Specialties
- Customer Service & Technical Support Outsourcing, Customer Relationship Management, E-Mail Support, Live Chat Support, Inbound and Outbound Phone Support, and Custom Support Programs
Locations
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Primary
Get directions
12111 Emmet St
Omaha, 68164, US
Employees at EMS CRM
Updates
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What is Business Process Outsourcing (BPO)? Business process outsourcing, or BPO, means hiring another company to take over a specific part of your business, like customer service or accounting. Read more: https://lnkd.in/gySBvHv5
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The importance of providing excellent customer service cannot be overstated for the success of any business. Despite this universal agreement, many people still experience subpar customer service. Read more: https://lnkd.in/gwWGPakz
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Providing excellent customer care and a great experience is key to building brand loyalty, in addition to having an excellent product. https://lnkd.in/giac-Bp6
How to Provide Excellent Customer Care
https://emscrm.com
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It used to be a widespread practice for major companies to outsource their customer service call centers to countries like India and the Philippines to reduce expenses. However, in more recent years, there has been a direct reversal of this trend, with many large U.S. companies deciding to relocate their call centers back home. https://lnkd.in/ggEQTtss
United States-based Call Centers Like Us Help Minimize Barriers
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We are hiring! Click here to learn more: https://lnkd.in/gJZ3g7FK
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At EMS, we create customized customer care solutions that optimize satisfaction and achieve your business goals. Our dedicated and exceptional workforce ensures superior service to your clients, leading to increased customer loyalty. We offer a wide range of customizable programs and services designed to meet your unique requirements. With EMS, you can expect a personalized solution that delivers results.
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Have you ever wondered what goes into managing a successful call center? The answer boils down to a few things: great people, effective daily operations, and tried and true technology. https://lnkd.in/gAXQpYwy
Call Center Operations: A Crucial Function
https://emscrm.com
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Empathy might be exactly what you need in order to excel at home and in the workplace. https://lnkd.in/g9FQQ--Y
Use Empathy to Help Improve Work Performance
https://emscrm.com