'Alohilani Resort Waikiki Beach reposted this
Highgate Hawai'i is excited to announce the appointment of Paulette Kitchell Fukumoto as the Guest Loyalty Manager for the 'Alohilani Resort Waikiki Beach. Paulette will be reporting to the Director of Rooms Garrett Wong. Paulette joined the 'Alohilani Resort Waikiki Beach Ohana in 2023 as a Guest Services Manager, where she showcased exceptional service, leadership and dedication. Her implementation of effective strategies significantly streamlined our Front Desk operations. In her new role as Guest Loyalty Manager, she will oversee programs and initiatives aimed to enhancing customer satisfaction, retention and loyalty within our organization. According to Paulette, "The best of being at 'Alohilani is meeting guests from all parts of the world and making their stay memorable". Outside of work, Paulette enjoys traveling, with New York being her favorite destination. Please extend a congratulations to Paulette as she takes on her new role. #PeopleOnTheMove #HighgateHawaii #HighgateHotels #WeAreHighgate #ILoveHotels #MakeYourMark #PeopleFirst #GuestLoyaltyManager