Does our modern digital life mean only digital banking is the way forward? We believe the answer is nuanced. People still want #RelationshipBanking, no matter how, when, or where they bank.
Agent IQ
Information Technology & Services
Austin, Texas 5,482 followers
In banking, your customers want to talk to you. We make it simple for everyone.
About us
Agent IQ’s mission is to make sure digital banking stays personal. For years, financial institutions have shifted their focus toward automation and self-service. This may be better for bottom lines, but it has removed the personal from the financial. Agent IQ gives institutions new ways to help clients optimize finances while staying connected to those who help make transactions happen -- no matter how or where banking happens. We believe that augmenting the human side of banking is a much better way forward than replacing the human altogether. This augmented intelligence applies a pragmatic application of state-of-the-art AI and machine learning and offers the promise of unprecedented scale while keeping the focus on human-to-human communication.
- Website
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http://www.agentiq.com
External link for Agent IQ
- Industry
- Information Technology & Services
- Company size
- 11-50 employees
- Headquarters
- Austin, Texas
- Type
- Privately Held
- Founded
- 2015
Locations
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Primary
Get directions
7000 N Mo Pac Expy
2nd Floor
Austin, Texas 78731, US
Employees at Agent IQ
Updates
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Do you believe AI has a place in relationship banking? Instead of a formal poll, just drop your answer in the comments. ✔️ Definitely. It can make things easier for bankers, call staff, and customers. ✔️ Maybe. As long as it’s limited to simple chat. ✔️ No, it’s going to ruin the customer experience. #RelationshipBanking #ConversationalBanking #BankingEfficiencies
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Thank you Finopotamus for highlighting this exciting win for our client Stanford Federal Credit Union! We appreciate the partnership with Q2 and how easy they make it to integrate and provide an innovative member and customer experience. Deena Otto Johnny Ola #memberexperience #fintech #customerexperience
From the Finopotamus Press Room: Stanford Federal Credit Union Wins Q2 Innovation Award for Launch of Digital Communications Channel Powered by Agent IQ #fintech #creditunions Deena Otto; Matt Phipps; Johnny Ola
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Being and staying on is the key to creating and maintaining meaningful, loyal customer relationships. Agent IQ helps you stay on, no matter where you’re at, with a suite of tools and services seamlessly integrating into your existing digital banking platform. Watch this video to learn more: https://lnkd.in/e9qjfBK2 #FinTech
Welcome to Agent IQ
agentiq.com
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Fun fact: For many banking professionals, July tends to be a slow month, full of travel and vacations. 👉🏾 Another fun fact: your customers are still banking all month long, even if they’re also out of pocket. 👉🏾 Translation: banks, and banking pros, still need to be on. #BankingEfficiencies
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Let us know in the comments: Routine, Personalization, Not Yet. #AI #FinancialInstitutions
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Support any languages you want to offer. This is true #RelationshipBanking https://lnkd.in/gZ3Vz9K2
Lynq webchat demo
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We're diving deeper into Stanford Federal Credit Union's award-winning innovation journey, the Q2 Excellence award, and how they achieved it! This time, hear directly from Deena Otto, COO/SVP of Stanford Federal Credit Union, on Agent IQ's #TheScoop. Deena shares how Stanford FCU: *Overcomes challenges with cutting-edge technology. *Leverages smart chat options to enhance member experiences. *Utilizes AI self-service reducing call center volumes by 70% in one month. *How they've integrated digital relationship banking into their Q2 ebanking platform. Deena’s firsthand account provides valuable lessons on the power of technology in transforming member experiences and operational efficiency. Click the link below to read Deena's full story: https://hubs.ly/Q02CyrDK0
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AI helping banks and credit unions to create more personalized customer experiences: https://lnkd.in/gnjGtnCr #RelationshipBanking #FinTech