Your team is resistant to new training methods. How can you bridge the gap between tradition and technology?

Combine métodos tradicionais com novas tecnologias, criando um modelo híbrido que aproveite o melhor de ambos os mundos. Isso pode tornar a transição mais suave.

Everyone learns in different ways and at their own pace. Give your team the flexibility to explore new training methods, fostering a mindset of processing and understanding rather than feeling pressured. Engage with your team to determine how they prefer to receive communication, allowing you to set realistic follow-ups. This could involve weekly touch-base meetings or in-the-moment coaching, helping them gradually become comfortable with the new training methods.

Muitos dos que resistem a inovação o fazem por receio de não conseguirem se adaptar, sendo assim é importante garantir suporte quando uma nova tecnologia é implantada. Em uma empresa que atuei um gerente sênior sempre apresentava resistência quando uma nova ferramenta era apresentada, em um momento almoçamos juntos e perguntei o porque ele era contrário as novidades, sua resposta foi que a organização agia por impulso, aderia uma nova tendência e depois ele que tinha que lidar com os problemas da novidade, enquanto a empresa lavava as mãos. Isso deixa claro que oferecer suporte é fundamental para que os colaboradores se sintam confortáveis em lidar com novas tecnologias.

Before full implementation of any new training methods, create a showcase such as teasers through a game or video or even getting some users to do UAT. Thereafter, introduce the new training methods during company's official meetings such as Townhall and provide snippets of how it works and how it will benefit the Learner (and not just the company's point of view).

Feedback is crucial when introducing new initiatives because assuming you know your team's thoughts and feelings is ineffective. The key to effective feedback is CONSITENCY and follow-through. When you allow your team to share their thoughts, and there are action items from that conversation, it's important to follow through both for yourself as a leader and for your team. Actions speak louder than words; demonstrating that you are engaged and attentive to their feedback is invaluable to their perception of you as a leader. This approach encourages them to embrace new training initiatives with confidence and trust.

In my experience as a leader, it's essential to first embrace the change yourself. When a new process is introduced, I take the time to fully understand and digest it. Once I'm comfortable with it, I share my insights with my team. Having a strong foundation of trust with my team often makes this transition smoother. I find excitement in discovering the benefits of new methods for improved efficiency and ease of use, and I share this enthusiasm with my team. When they see that I've genuinely committed to the change, they're more likely to give it an honest try as well.

I agree not only is it important for the team to see that there is buy in from you as a leader but also leveraging key players on the team to support the initiative. Looking at your team’s dynamic there are usually key employees on a tenured team that influence a majority of their peers. Work with those employees to become SME for this process and as they embrace the changes you can also she the willingness of others increase.

En tant que leader, votre participation active et votre approbation des nouvelles technologies servent de modèle à suivre pour votre équipe. Partager vos propres expériences d'apprentissage, y compris les défis rencontrés et les stratégies pour les surmonter, ajoute une dimension humaine et authentique à votre leadership. Cela montre à votre équipe que l'apprentissage et l'adaptation sont des processus continus, même pour ceux en position d'autorité. En inspirant votre équipe, vous les encouragez à adopter une attitude ouverte et positive face aux nouvelles méthodes et technologies. En somme, votre rôle en tant que leader est crucial pour faciliter l'adoption des innovations.