Last updated on Jul 3, 2024

Here's how you can navigate resistance to change in conference organization innovation.

Navigating resistance to change is a significant challenge when introducing innovations in conference organization. As an organizer, you're well aware that the success of a conference heavily relies on seamless execution, which often means sticking to tried-and-tested methods. However, the landscape of event management is evolving rapidly, and adopting new innovations is crucial for staying relevant. Whether it's integrating advanced technology or revamping the agenda format, change can elicit pushback from stakeholders accustomed to the status quo. The key is to manage this resistance effectively, ensuring that your conference remains at the forefront of the industry.

1 Understand Fear

Understanding the root cause of resistance is crucial in managing it. Fear of the unknown is a common reason people may push back against changes in conference organization. They might worry about the new technology failing or not being as effective as current methods. To alleviate these fears, provide comprehensive training and detailed information about how the innovation will improve the conference experience. By demonstrating the benefits and offering support, you can help stakeholders feel more comfortable with the transition.

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2 Engage Early

Early engagement with team members, speakers, and attendees is essential when implementing new conference organization strategies. Involve them in the planning stages and listen to their concerns and suggestions. This inclusion fosters a sense of ownership and can turn potential resistors into advocates for change. When people feel their input is valued, they're more likely to support the innovation and help work through any teething problems that may arise.

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Heidrun Scholten

Senior Director Strategy & Marketing
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Involving speakers and stakeholders early in conference planning ensures the event is well-prepared and relevant. When speakers are engaged from the beginning, organizers can work together to define themes and topics that resonate with attendees. This collaborative approach leads to higher-quality content and more effective presentations.Early involvement also allows speakers to adequately prepare, ensuring they deliver their sessions with confidence and clarity. Stakeholders who participate early on can assist in promoting the conference, leveraging their networks to increase visibility and attendance. Overall, early involvement fosters a sense of partnership among stakeholders and contributes to a successful conference experience.

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3 Communicate Benefits

Highlighting the benefits of new conference organization innovations can help overcome resistance. Clearly articulate how these changes will enhance the experience for attendees, presenters, and organizers alike. Whether it's through improved networking opportunities, streamlined registration processes, or more engaging content delivery, emphasizing the positive outcomes can shift perspectives and build enthusiasm for the new approach.

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Heidrun Scholten

Senior Director Strategy & Marketing
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New conference organization innovations bring benefits like enhanced participant interaction with apps and gamification, AI-driven matchmaking for networking for people with similar interests, data analytics for personalized experiences, cost savings through virtual platforms, on-demand content access, virtual booths for exhibitors, scalability for large audiences, and real-time updates for attendees. These advancements improve engagement, accessibility, and efficiency, catering to diverse needs and enhancing overall conference experiences.

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4 Pilot Programs

Implementing a pilot program is an effective way to introduce change gradually. By testing innovations on a smaller scale, you can gather data on their effectiveness and make necessary adjustments before a full rollout. This strategy not only minimizes risk but also provides tangible evidence of success, which can be persuasive in overcoming skepticism and resistance from stakeholders.

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5 Feedback Loop

Creating a feedback loop is a vital component of managing resistance to change. After introducing an innovation at your conference, actively seek out feedback from all participants. This not only shows that you value their opinions but also allows you to identify any issues early on and make improvements. A responsive approach demonstrates your commitment to excellence and can help build trust in the new processes.

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Heidrun Scholten

Senior Director Strategy & Marketing
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To create a feedback loop at a conference, it starts by asking attendees what they expect before the event begins. During the conference, apps or surveys to get feedback right away can be used. After the event attendees should be asked to fill out surveys to get detailed feedback. The feedback should be used to organize the following event. Attendees need to feel, that the organizer is listening and and making changes based on their feedback. This helps to build trust. It also makes sure each conference keeps getting better, so people want to come back again next time.

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6 Adapt Flexibly

Being flexible and willing to adapt is essential when facing resistance to change in conference organization. If certain innovations are not being received as well as expected, be prepared to make adjustments or even revert to previous methods if necessary. The goal is to find a balance between new efficiencies and the comfort level of your stakeholders, ensuring a smooth transition that ultimately benefits everyone involved.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can navigate resistance to change in conference organization innovation.

1

2

3

4

5

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7

1 Understand Fear

2 Engage Early

3 Communicate Benefits

4 Pilot Programs

5 Feedback Loop

6 Adapt Flexibly

7 Here’s what else to consider

Conference Organization

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Here's how you can navigate resistance to change in conference organization innovation.

1

2

3

4

5

6

7

1 Understand Fear

2 Engage Early

3 Communicate Benefits

4 Pilot Programs

5 Feedback Loop

6 Adapt Flexibly

7 Here’s what else to consider

Conference Organization

Rate this article

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