Your team is divided by past conflicts. How can you rebuild trust and unity?

Start with open and honest communication and active listening. Encourage team members to share their concerns in a safe environment. Address past issues transparently and focus on finding solutions. Foster collaboration through team-building activities and shared goals. Lead by example, showing empathy, fairness, and reliability. Celebrate progress and small victories regularly. Rebuilding trust takes time, but with sustained effort, you can mend relationships and restore unity.

Rebuilding trust and unity in a team divided by past conflicts requires several key steps. First, establish open communication channels where team members can express concerns and grievances in a safe environment. Encourage active listening and empathy to foster understanding among team members. Implement team-building activities or workshops focused on collaboration and mutual respect. Set clear goals and expectations to provide a common purpose that unites everyone. Finally, lead by example, demonstrating transparency, fairness, and accountability in decision-making processes. Consistency in these efforts can gradually rebuild trust and promote unity within the team.

As a Lead or a Manager, your first and foremost task is to have a MINDMAP of interpersonal conflicts within your team members. Then acknowledge it, to visibly observe to come up with a resolution plan. The key here is to keep the MINDMAP confidential to yourself and working on it ALONE.

Reconhecer os problemas é muito melhor do que tentar escondê-los mas é sempre importante não repeti-los porque q confiança do time vai minando a medida que não vai vendo melhoria naqueles erros passados ou até mesmo, eles se repetindo

Conflicts between teams cannot be ruled out. Sometimes they are healthy too but when the team stands divided constantly, try to hear them out and while you are listening, drive the conversation about whether our actions are helping our work or are creating work delays or anything that is not picking our work up. Once you start changing the course of opinions towards future work goals and present challenges, people will realise that they are stuck and it will hardly matter to stay stuck or divided. Most of the time, listening and driving them into right direction of job call is all that required.

To rebuild trust and unity, set clear, shared goals. Involve each team member in defining these goals, ensuring everyone feels heard and valued. As a master of relationship building, prioritize transparency and alignment. Use a prompt engineer mindset to articulate objectives, timelines, and roles with precision. This clarity fosters accountability and a shared sense of purpose, helping the team move past conflicts and work cohesively toward success. Regularly revisit and adjust goals as needed, celebrating milestones to maintain motivation. By clearly defining and consistently reinforcing these goals, you create a stable foundation for rebuilding trust and unity, and establish measurable milestones to track success and maintain momentum.

To developing the cooperation in the conflicted team , first of you have to understand the issue and demands of each team , that help solving the issues in a gentle way . Ways to develop cooperation 1- Organization the conference 2- Handle the team with team leader 3- Guide each team for the projects and motivates member for doing task in efficient manner.

As a Lead / Manager you have more influence over the daily activities of your team. You should provide deliverables that require collaboration to the conflicting team members and help them in having a setting to reconcile themselves. But in most cases, instead of reconciliation things will get ESCALATED. To defuse the CONFLICT at that time, announce that the workplace should be considered as a COMPETITIVE SPORTS TEAM where even if players don't get along personally they'll work together to win the match.

As a Lead or Manager it is your job to DEFINE who is ACCOUNTABLE for WHAT It can be simply done in a RACI MATRIX and put in a common place VISIBLE to everyone, in most cases this works! But in some cases, where part / full of the team is working remote. Then, you should come up with creative ways to PIN this RACI MATRIX in your organization's teams chat or Confluence or generally whatever collaboration tool you use.