What is the most effective way to measure the impact of real estate conflict resolution?

1 Define your goals

Before you enter any conflict resolution process, you need to have a clear idea of what you want to achieve and how you will measure it. Your goals should be SMART: specific, measurable, achievable, relevant, and time-bound. For example, your goal could be to close a deal within a certain deadline, to reduce the number of complaints from a party, or to increase the satisfaction level of a client. Having SMART goals will help you focus your actions, track your progress, and assess your outcomes.

2 Choose your methods

There are different methods of resolving conflicts in real estate, such as negotiation, mediation, arbitration, or litigation. Each method has its own advantages and disadvantages, depending on the nature, complexity, and intensity of the conflict. You need to choose the method that best suits your goals, your resources, and your relationship with the other parties. For example, negotiation is a flexible and informal method that allows you to communicate directly with the other parties and find a mutually acceptable solution. However, negotiation may not work if the parties are too hostile, distrustful, or unreasonable. In that case, you may need a third-party intervention, such as mediation or arbitration, to facilitate or enforce a resolution. Litigation is the most formal and costly method of resolving conflicts, and it should be used as a last resort when all other methods fail.

3 Collect feedback

One of the most effective ways to measure the impact of real estate conflict resolution is to collect feedback from the parties involved and from yourself. Feedback can help you identify what worked well and what did not, what you learned and what you can improve, and how you felt and how you affected others. You can collect feedback through various means, such as surveys, interviews, testimonials, or self-reflection. You can use feedback to evaluate your performance based on your goals, your methods, and your expectations. You can also use feedback to recognize your strengths and weaknesses, to appreciate your achievements and challenges, and to plan your future actions and development.

5 Keep learning

Real estate conflict resolution is not a one-time event, but a continuous process that requires constant learning and adaptation. You will encounter different types of conflicts, parties, and situations that will challenge your skills and test your resilience. You will also face changing market conditions, regulations, and trends that will affect your practice and expectations. To measure the impact of real estate conflict resolution, you need to keep learning from your experiences, from your feedback, and from other sources, such as books, courses, mentors, or peers. By keeping learning, you can update your knowledge, expand your perspective, and sharpen your skills in resolving conflicts and delivering value.