A new client doubts your expertise. How do you convince them of your skills in the field?

Everyone knows listening is key to build relationships Not so many know how to apply it There are two parts: being interested and understanding They might be good at empathy, showing they care, but they miss the mark with the second part - understanding Taking a different perspective without bias To be a good listener, you need both Otherwise your clients or wife will feel unheard and misunderstood and you won't progress

I've always found the approach to a New Client Relationship is looking for an angle to build trust. Understand any history in the relationship and then look for a pain point you can fix. Fix that quickly. Then they will see you as someone who adds value to their Business. Then You start to earn the right to ask questions..

Ouvir primeiro o cliente é uma prática essencial para entender suas necessidades, expectativas e preocupações. Isso permite oferecer soluções mais precisas e personalizadas, aumentar a satisfação e construir uma relação de confiança.

Highlighting the successes of other clients is crucial when addressing a client's concerns about your expertise because it showcases your proven track record, problem-solving capabilities, and innovative results. By presenting real-life examples of how your solutions have positively impacted similar clients, you establish yourself as a trusted advisor. I think being open and creative at the same time will help you to highlight other clients successes and share their challenges and experiences.

A couple of suggestions I'm using to demonstrate my knowledge to potential customers is: 1. Create a monthly event that attracts your potential customers and create an opportunity for a relevent topic to be discussed as part of a fireside chat. 2. Create monthly webinars on Linkedin leading with a question that points to your potential customers painpoints.

Providing written reviews is useful but the most useful is providing connecting customers and prospects over email so that a phone / video conversation can be had. This allows for a more thorough, deep dive response to any questions and concerns prospects have.

3 ways patience helps you build relationships with clients or at home: It shows: -confidence -"i'm here for you" -emotional management It's attractive and magnetic for people The fastest way to develop it is by pausing: -before you interrupt -after you've been triggered -before you say something regretful -after saying the price on the sales call Once you remove your ego out of the equation, things start to work out

Convincing clients is the fastest way to lose trust It's natural to be hesitant. It's not my job to push my views onto them My job is to show them a different perspective and let them decide for themselves what to do with it How? I ask questions to open their minds to get a breakthrough. Success is not about what I tell my clients Nor about what they tell me It's about what they tell themselves