Last updated on Jul 6, 2024

Your team member is off-track with the event schedule. How will you steer them back on course?

Event production is akin to conducting an orchestra; every member must be in sync to create a harmonious outcome. When a team member falls off-track with the event schedule, it's crucial to address the issue promptly and effectively to ensure the success of the event. Steering them back on course requires a combination of clear communication, support, and strategic planning.

1 Identify Issues

When you notice a team member straying from the event timeline, the first step is to identify the underlying issues. Engage in a one-on-one conversation to understand their challenges. Are they overwhelmed by their workload or unclear about their responsibilities? Perhaps there's a personal issue affecting their performance. Listen attentively and gather all the necessary information to assess the situation accurately. This empathetic approach will not only help in pinpointing the problem but also build trust and open lines of communication.

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Iyobosa Hope Izevbigie

Hospitality Chef at The International Convention Centre, NEC Group, Birmingham, UK
For a team member that has strayed, you need to revisit the plan together and try to understand how and where they strayed. It might be a lack of clear instructions or a misunderstanding of the instructions given. You can help the team member get back on track and monitor his progress without being overbearing.
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2 Reset Priorities

Once you've identified the issues, it's time to reset priorities. Help your team member by breaking down tasks into manageable chunks. Emphasize the critical milestones that need immediate attention and provide a revised, clear schedule with specific deadlines. Ensure they have a prioritized to-do list that aligns with the overall event timeline. This structured approach can reduce their stress and make the workload seem more achievable, keeping the event's production on track.

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Iyobosa Hope Izevbigie

Hospitality Chef at The International Convention Centre, NEC Group, Birmingham, UK
It may be more difficult but not impossible if the issue arose from the beginning. But by breaking down tasks into little bits, you can help the team member achieve his goals and meet the deadlines.
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3 Offer Support

Offering support is essential in getting a team member back on track. Determine if they need additional resources or if tasks should be delegated to balance the workload. Providing mentorship or training may also be beneficial if they lack certain skills or knowledge. Show your team member that you're invested in their success and the event's success by being available to answer questions and guide them through any difficulties.

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4 Monitor Progress

After providing the necessary support, it's important to monitor their progress closely without micromanaging. Set up regular check-ins to discuss their advancements and any obstacles they might be facing. This not only ensures that they are keeping up with their responsibilities but also reinforces accountability. Through consistent communication, you can make timely adjustments to the plan if needed and maintain momentum towards the event goals.

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Iyobosa Hope Izevbigie

Hospitality Chef at The International Convention Centre, NEC Group, Birmingham, UK
When the tasks is broken into bite size chunks and milestones set, it is crucial that you monitor progress and offer support where necessary. In all that you do, it is of utmost importance to believe in your team member and letting him know you are rooting for him. That boosts confidence
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5 Communicate Effectively

Effective communication is the backbone of successful event production. Ensure that all team members, including the one who's fallen behind, are aware of any changes to the schedule or strategy. Use clear, concise language in all communications, whether it's via email, meetings, or project management tools. This will minimize misunderstandings and keep everyone informed and focused on their roles and responsibilities.

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6 Encourage Teamwork

Finally, fostering a sense of teamwork is crucial. Encourage other team members to offer their support and collaborate effectively. A collaborative environment can boost morale and productivity, helping the off-track team member feel more connected and motivated. When everyone works together towards a common goal, individual setbacks become easier to overcome, ensuring the event's production remains on schedule.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Your team member is off-track with the event schedule. How will you steer them back on course?

1

2

3

4

5

6

7

1 Identify Issues

2 Reset Priorities

3 Offer Support

4 Monitor Progress

5 Communicate Effectively

6 Encourage Teamwork

7 Here’s what else to consider

Event Production

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Your team member is off-track with the event schedule. How will you steer them back on course?

1

2

3

4

5

6

7

1 Identify Issues

2 Reset Priorities

3 Offer Support

4 Monitor Progress

5 Communicate Effectively

6 Encourage Teamwork

7 Here’s what else to consider

Event Production

Rate this article

Thanks for your feedback

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