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Simple to use but powerful Knowledge Base software. HelpDocs makes it seamless for your customers and team to access the information they need.
Create a Knowledge Base in a few minutes and customize it with CSS, JavaScript, or an HTML template.
A custom text editor, advanced caching, smart integrations, and SEO-focused templates mean your customers will find answers blazingly fast—and your customer support team will too.
Create a Knowledge Base in a few minutes and customize it with CSS, JavaScript, and an HTML template.
Get instant feedback on your Knowledge Base articles with our easy feedback system.
Add teammates and assign simple-to-understand roles to each person so they get access to what they need.
Our amazing customers span a variety of industries—but there's one common theme—how easy HelpDocs is to use. Check out their stories to find out more.
HelpDocs comes packed with a variety of ways to customize it to fit your brand. Whether you simply want to change the main color or add CSS, JavaScript, or create an HTML template from scratch, your team has to tools to make it yours.
Custom CSS comes on every plan. Adjust the style of any element on the page. For more control use JavaScript and change the behaviour of your Knowledge Base.
Want to start from scratch and build your own template? Our Handlebars-based templating engine gives you full control so you can create whatever you want.
We're always pushing ourselves to create more advanced, fast-loading, and well-designed templates. Starting a lovely looking Knowledge Base is super simple.
From team communication to existing customer support tools—we have a bunch of different options so you don't have to switch what you're already using. Here's just a few of them.