FRESHSERVICE

IT modernization

Automate and simplify operations. Give leaders insights. Serve employees on their preferred channels. Increase agility and manage risks. This is scalable, AI-driven IT.

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MODERNIZED, AI-FUELED IT

Want a high-performing team? Just add AI.

Streamline employee experiences, unify service management, and automate services across departments. With a modernized IT platform, you have the ability to scale with ease.

WORKFLOWS + AUTOMATION

Your workflow, with more flow

Free your team to work on bigger issues: Workflow Automator sweeps away mundane tasks and helps set up multi-level Change Advisory Board approvals, employee on- and offboarding, user provisioning including third-party apps, and asset allocation and recovery processes.

ANALYTICS + REPORTS

Turn numbers into knowledge

Get quick and easy data analysis for everyone with built-in and customizable dashboards, reports, and widgets. Assess SLA, project, ticket, and other data in an AI-powered, no-code platform that can generate charts and provide guidance at a command.

MOBILE APP

Anywhere, anytime support

Manage tickets, keep tabs on change updates, and track assets. You can also manage alerts and approvals and view on-call schedules. The Freshservice modern mobile apps will keep your support team moving 24/7, at your desk or on the go.

INSTALL. CUSTOMIZE. BUILD.

Integrations

SMS, phone, email, tickets, walk-ins, or MS Teams—Freshservice unites them in one grokkable view. 

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FRESHSERVICE

Modernize your IT today

14 days. No credit card required. No strings attached.

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