Freshworks Marketplace

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Extend the functionality of Freshservice by providing remote support to your customers with the use of LogMeIn app for Freshservice.

Free

300+ installs

Verified by Freshworks

By clicking on "Install", you acknowledge and agree that your access and use of this application will be governed by the developer's terms of service and privacy policy. Freshworks may share your contact and usage information with the developer.

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Installing the LogMeIn app for Freshservice will let you share users’ screens instantly, and solve problems in real time. This integration will: - Take your support to the next level by giving your support executives the ability to take over their customer’s screens and solve their problems in real time. - Cut out the hours of time you spend trying to understand your client’s problems via email, phone or chat, letting you troubleshoot problems almost instantly.

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Please click on the link below so you can be redirected to the solution article with detailed information on the installation process. https://support.freshservice.com/support/solutions/articles/190737-freshservice-integration-with-logmein-rescue

The information listed below is provided by the App Developer Partner pertaining to the data privacy policies of the latest app version available on the Freshworks Marketplace. The App Developer Partner is solely responsible for the accuracy of the information provided.

What is End-User data?

Any information that is generated or provided by individuals while using your apps in connection with Freshworks products.

Data Management and Storage

Does your app use AI or GenAI features?

Does your app comply with Freshworks AI powered features and Freddy AI terms?

Does your app collect / process any End-User data?

Does your app store any End-User data?

Does your app share End-User Data with any third party entities?

Does your app transfer European Economic Area (EEA) residents’s End-User Data outside of the EEA?

Can the End-User data be exported?

Can End-User data be accessed through your app logs?

Is the End-User data encrypted at rest?