Freshworks Marketplace

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Agent Superpowers (43)

Boost productivity by equipping agents with the right apps.

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Accumulating overdue tickets, missing SLA’s, losing sales deals, and overworked, exhausted agents? Equip your agents with these powerful and feature-rich apps that facilitate easy access to files, seamless collaboration, effortless translations, and much more.

Improve collaboration between your agents and internal teams through real time Slack notifications

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Microsoft Teams

Simplify cross-team collaboration and enable contextual customer support with Microsoft Teams app

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Asset Label Designer

Print customizable barcode labels for your assets to improve asset tracking and increase productivity

TeamViewer icon

Provide remote assistance to requesters using TeamViewer App for Freshservice

Attachment Manager

Have complete control over all ticket attachments with this interactive attachments manager widget.

Sync marketing leads from Mailchimp with your CRM contacts.

Displays Freshdesk contact information in Freshcaller.

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Quick View Requester Assets

Find out what assets are assigned to a requester without having to go to the requester profile

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Ticket Conversation Customizations

Provide quick customizations for agents viewing their day to day ticket conversations

Hide/Disable Ticket Fields

This app enables you to hide and/or disable selected ticket fields for specified agents.