Review by chpalmer Location: Bremerton, Kitsap, WA, USA Cost: $99 per month (2 month contract) Cable internet. It is a very solid connection. Company seems more interested in new customers than retention of their long time customers. Really Not happy with these new guys.

Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money:

05/2024 Just had my company static IP go away after over 10 years with no explanation. Support says it is not even on my account. Wont turn it back on because I own my own modem.. I am looking around for another provider now.

Under commercial contract was $129. 2 years.. after contract went up to $199 + $3 fee.. Astound immediately went up in fee's to about $12.. Astound also immediately raised base price to $259 for same service. A phone call got it back down to $199 but now they are telling us that it will go back to $250 + fee's. New contract got us down under $100.

chpalmer join:2002-11-18 Belfair, WA chpalmer Member 2022-Nov-22 7:43 pm To add.. Wave Broadband (the original company) did allow us to reup the contract a few times.. but last time I was told no by Wave.. Now Astound wants us to re-sign.. but we now have decided to look elsewhere due to some other issues with them. 2022-Nov-22 7:43 pm: · hey mods ·

captain ckeilah join:2003-05-25 Austin, TX captain ckeilah Member 2023-May-27 6:03 pm I'm "astounded" at how badly these new guys screwed up Grande Grande wasn't ever anything to write home about, especially since a "600mbps connection" has a capped *outbound* bandwidth of about 300kbps! SMH But now, since changing names, I get about 29kbps. I had better service with *dialup* in the 1980s. Not only this, but they keep changing my IP around, which is "fair" based on my contract, but Grande would leave my IP alone for YEARS. Now it seems capricious, just to mess with my services. I AM ASTOUNDINGLY NOT HAPPY 2023-May-27 6:03 pm: · hey mods ·

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