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    Mattresses

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    Mattress stores

    The Brick Mattress

    0-gallery-image
    The Brick

    Ratings

    Ratings

    Test Results

    Price satisfaction

    Price satisfaction

    Rating of satisfaction with price paid.

     /  5
    Service

    Service

    Rating of service provided by retailer.

     /  5
    Customer support

    Customer support

    Customer support (FAQ's, email notifications, shipping trackers, live chat or phone support staff)

     /  5
    Selection

    Selection

    Rating of mattress selection available at retailer.

     /  5
    On-time delivery

    On-time delivery

    Timeliness of delivery service.

     /  5
    Quality of delivery

    Quality of delivery

    Quality of delivery service.

     /  5
    Web support

    Web support

    Web support (FAQ's, email notifications, shipping trackers, live chat or phone support staff)

     /  5
    Website usability

    Website usability

    Usability of website (e.g., navigation, clarity, completeness)

     /  5
    Floor model cleanliness

    Floor model cleanliness

    Cleanliness of the mattresses in a store's showroom.

     /  5

    About

    The Brick is part of the Mattresses test program at Consumer Reports. In our lab tests, Mattress stores models like the The Brick are rated on multiple criteria, such as those listed below.

    Price satisfaction: Rating of satisfaction with price paid.

    Service: Rating of service provided by retailer.

    Customer support: Customer support (FAQ's, email notifications, shipping trackers, live chat or phone support staff)