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    How to Be Safe on Social Media, Especially If You’re LGBTQ+

    Enforcement of community standards on social media can be lax, research shows. But there are ways to take control of your feed.

    While social media platforms can feel like dumpster fires fueled by hate for differences of almost any kind, LGBTQ+ individuals face particular types and degrees of intolerance.
    Photo Illustration: Tim LaPalme/Consumer Reports, Getty Images

    Alok Vaid-Menon—a performance artist, author, speaker, poet, and comedian—is gender nonconforming, and embodies the movement to redefine beauty and fashion away from traditional masculine/feminine standards. Whether posing for a glossy magazine spread, for a photo to accompany a New York Times profile, or speaking onscreen in HBO’s documentary “The Trans List,” Vaid-Menon’s colorful attire defies categorization—and commands attention.

    In this article
    More On Online Safety

    On Instagram, where Vaid-Menon has more than one million followers, the artist shares their thoughts on social issues and posts plenty of fashion shots, like one of them in a crop top and mini-skirt paired with platform sandals. 

    But the visibility comes at a price. “Because I am brown and choose to maintain my body hair, people comment on my photos with thousands of gorilla and monkey emojis,’’ says Vaid-Menon. “Simply existing on the internet as an LGBTQ person—and especially a trans person—means constant online abuse.”

    Photo of Alok Vaid-Menon (left), @alokvmenon Instagram profile (right)
    Author and performance artist Alok Vaid-Menon is the social media presence behind #degenderfashion.

    Photos, from left: Kohl Murdock, Instagram Photos, from left: Kohl Murdock, Instagram

    Of course, you don’t have to be a member of the LGBTQ+ community to have faced online harassment. These days, social media platforms can feel like dumpster fires fueled by hate for differences of almost any kind, not just sexual orientation. But LGBTQ+ individuals face particular types and degrees of intolerance, according to several recent reports.

    For example, a 2023 survey from the Anti-Defamation League (ADL), the anti-hate organization, found that LGBTQ+ and transgender respondents were more likely than any other group surveyed (African American, Asian American, Hispanic, Jewish, and Muslim) to say they had experienced online intimidation: 47 percent of LGBTQ+ respondents, 51 percent of transgender respondents, compared with 33 percent of “All American” respondents.

    In another 2022 report, researchers at the media watchdog group Media Matters tracked activity on Facebook during LGBTQ+ Pride Month in June and found what it described as “baseless” and “dangerous rhetoric” about the LGBTQ+ community especially amplified across the platform at that time. 

    A third study, by the LGBTQ+ advocacy organization GLAAD, uncovered similar issues. Its 2023 Social Media Safety Index report evaluated five major social platforms—Facebook, Instagram, Twitter (now X), TikTok, and YouTube—and identified problems, including inadequate content moderation and enforcement of community standards on all of them. The group also found that 40 percent of LGBTQ+ adults and 49 percent of transgender and nonbinary people said they didn’t feel welcomed and safe on social media.

    What Is the Role of Social Media in Creating a Supportive Environment for LGBTQ+ Communities?

    “Every day online, LGBTQ+ users are at the mercy of inadequate policies and unaccountable algorithmic systems that opaquely allow and accelerate harmful, hateful material,” says Consumer Reports’ policy analyst, Gabe Knight, whose work focuses on platform accountability. “Where platforms fail, advocates and researchers must continue to take note and push platforms, lawmakers, and regulators toward a fairer, safer internet for all consumers.” 

    Individuals and advocacy groups like CR are calling on social media companies to do a better job of stopping hate on their platforms before it spills over into real-world violence, which happened during last year’s Pride celebrations, a number of which were delayed or disrupted by protestors.

    A spokesperson for Meta, Facebook and Instagram’s parent company, told CR it prohibits violent or dehumanizing content directed against people who identify as LGBTQ+. “We also work closely with our partners in the civil rights community to identify additional measures we can implement through our products and policies.”

    Jack Malon, a YouTube spokesperson, told CR that content promoting violence or hatred against members of the LGBTQ+ community is against the platform’s policies. “Over the last few years, we’ve made significant progress in our ability to quickly remove hateful and harassing content,” Malon said. “This work is ongoing.” 

    TikTok works hard to create an inclusive environment for LGBTQ+ people to thrive, according to a spokesperson who told CR, “We continually take steps to strengthen our protections for marginalized people and communities.” 

    X didn’t respond to requests for comment.

    How to Limit Toxic Content Against LGBTQ+

    Until social media platforms improve their content moderation and enforce their own policies better, there are steps you can take to make your feeds safer places to express yourself and enjoy postings from others. 

    Facebook (desktop browser)
    To block a user: Go to their page > Click the three-dot menu icon near the top right of the profile > Choose “Block.”

    To report a user or a group: Navigate to their page > Click the three-dot menu icon near the top right of the profile > “Report.”

    Instagram (mobile app)
    To block or report a user: Navigate to their profile > Tap the three-dot menu icon in the top right > Tap “Block” or “Report.”

    YouTube (desktop browser)
    To disable comments: Click the drop-down icon next to the “Comment visibility” section > select “Disable comments.”  

    To report a video: Click the menu button with three dots next to a video’s title > Click “Report.”

    To report a channel: Open the channel’s page > About > Click the flag icon.

    X (mobile app)
    To unfollow, block, or report a user, or mute (keep certain topics out of your feed): Navigate to their profile > Open the menu in the top right > Select the action you want to take. (You can also do some of these functions from the menu in the top right of a particular tweet.) 

    To report a tweet: Open the menu in the top right of the tweet > Tap “Report Tweet.”

    TikTok (mobile app)
    To report a video: Tap and hold while the video is playing > Tap “Report.”

    To block or report a user: Go to their profile > Open the three-dot menu in the top right > Tap “Block” or “Report.”


    Brian Vines

    Brian Vines has been a member of the special projects team at Consumer Reports since 2020, focusing on marketplace inequities. Prior to joining CR, he spent a decade covering public affairs in community media. A Chicago native, he has a passion for social justice and deal hunting. Follow him on Twitter @bvines78.