The redesigned GLC, now in its second generation, remains a competitive entry in the compact luxury SUV class, with good fuel economy, a quiet and well-made cabin, and comfortable seats. It checks most of the boxes when it comes to the features expected in a luxury model. But, as is the case with so many newer Mercedes-Benz vehicles, the driving experience is marred by hard-to-master touch-sensitive controls. Even once drivers get used to them, making adjustments to the radio, climate, or cruise control still requires more attention than simply pressing a button or turning a knob.
