Chrysler, Dodge, Jeep, and Ram Vehicles Recalled Because Backup Camera May Fail
The latest display-related recall involves more than 1 million minivans, SUVs, and trucks from the 2021 to 2023 model years
Chrysler is recalling 1,033,433 minivans, SUVs, and trucks from the 2021 to 2023 model years because radio software may prevent the rearview image from displaying on the center screen when in Reverse. This is a safety risk when backing up, and it means that these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”
The recalled vehicles are certain 2021-2023 Chrysler Pacifica minivans; 2021-2022 Dodge Durango SUVs; 2021-2023 Jeep Grand Cherokee L SUVs; 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer SUVs; 2022 Ram 1500, 2500, 3500 pickup trucks; and 2022-2023 Ram Promaster vans.
The driver won’t receive a warning that the problem exists. Instead, there will be no image displayed when in Reverse if the vehicle has a failure, according to documents filed with the National Highway Traffic Safety Administration. Drivers experiencing this problem are cautioned to backup with care, especially because these large vehicles have a significant blind zone behind them without a camera.
The fix is a software update. Owners will be notified by mail in early August 2024.
If this recall sounds familiar, it’s because the parent corporation Stellantis has issued several similar recalls in the past four years, including:
• Ram Pickup Trucks Recalled to Fix Faulty Backup Cameras
• Jeep Grand Cherokee and Wagoneer SUVs Recalled Because Backup Camera May Not Work
• Ram Trucks Are Recalled to Fix Backup Camera
• Ram 1500, 2500, and 3500 Recalled Due to Rearview Image Problems
• Ram Recalls Pickup Trucks for Faulty Backup Cameras
• Chrysler, Dodge, Jeep, and Ram Models Recalled Due to Rearview Display Issues
The Details
Vehicles Recalled
• 2021-2023 Chrysler Pacifica
• 2021-2022 Dodge Durango
• 2021-2023 Jeep Grand Cherokee L
• 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer
• 2022 Ram 1500, 2500, 3500
• 2022-2023 Ram Promaster
The problem: Radio software may prevent the backup camera signal from passing through to the media screen, meaning no display behind the vehicle when in Reverse.
The fix: Dealerships will update the radio software free of charge.
How to contact the manufacturer: Call FCA US, LLC customer service at 800-853-1403.
NHTSA campaign number: 24V436000. FCA US, LLC’s number for this recall is 66B.
Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.
If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have one. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly.
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