Most and Least Reliable Refrigerator Brands

These findings come from our most recent annual member survey, in which we asked CR members about more than 80,300 refrigerators they purchased new between 2013 and 2023. The results are the basis for CR’s predicted reliability and owner satisfaction ratings in our refrigerator ratings. The data is grouped by refrigerator type—top-freezers, bottom-freezers, French-doors, side-by-sides, and built-ins. The refrigerator brands in the survey include Bosch, Frigidaire, GE, Kenmore, KitchenAid, LG, Maytag, Samsung, Sub-Zero, and Whirlpool.

Below is a detailed breakdown of the winning and losing brands across the major refrigerator categories, plus some standout models in the areas of reliability and owner satisfaction. We also present a rundown of the least reliable refrigerator brands based on our survey results.

For highly rated fridges, see our comprehensive refrigerator ratings and refrigerator brand scores. And read our refrigerator buying guide to learn about the different types of refrigerators. Finally, learn more about our rigorous testing process for refrigerators.