Jobs at ServiceNow

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Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Seeking a highly skilled Engineering Manager with expertise in CI/CD best practices, AWS Computing Services, and project management. Responsibilities include automating deployment processes, overseeing application design, implementing DevOps tools, and leading a team of engineers.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Seeking a Product Marketing Director to lead the team responsible for crafting a compelling message and clear differentiation for ServiceNow's fast growing AI products and solutions. Responsibilities include product positioning, messaging, product launches, demand generation, marketing programs, and events. Must have experience in B2B product marketing and an interest in enterprise AI.
2 Days Ago
Chicago
Remote
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Director of Now-on-Now at ServiceNow will drive strategic partnerships and customer success engagements for digital technology initiatives, aligning product adoption with revenue priorities and commercial viability. This role involves collaborating with senior leaders, resolving complex product adoption issues, gathering feedback, and enabling customer success.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Senior Software Engineer - Automation Tools at ServiceNow is responsible for developing automations and tools for internal use in a Dev-Ops environment. The candidate will work to ensure production stability and support the infrastructure by learning the platform from end to end.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As a Senior Network Engineer on the Federal team at ServiceNow, you will be responsible for delivering 24x7 support for Government Cloud infrastructure during the 2nd shift. You will design and deploy networks, troubleshoot issues, lead outage mitigation, and collaborate with project managers to meet timelines.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Seeking a talented attorney with a passion for cybersecurity to support the ServiceNow Security Organization. Responsibilities include compliance initiatives, risk assessments, certifications, incident response guidance, and supporting senior leadership in implementing cybersecurity regulations. Requires 3+ years of relevant experience and familiarity with global cybersecurity laws and regulations. Must be a team player with strong communication skills and ability to prioritize competing matters in a dynamic environment.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Lead efforts to develop and build a Support Account Management Team, guide team members to achieve high performance, refine account management interactions, lead renewal and new sales discussions, advocate for critical customer issues, mentor and execute to achieve objectives.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Director of Customer Engagement Strategy and Operations at ServiceNow will partner with Executive Practitioners to elevate CxO engagements, increase wallet share, and curate thought leadership. Responsibilities include owning the Customer Engagement strategy and working closely with field sales, marketing, and product teams to scale impact by creating and executing a customer engagement strategy.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
This role involves partnering with Chief Transformation Officers to elevate engagements and increase wallet share by curating the right portfolio of customers, partners, and events. The position focuses on creating and executing a customer engagement strategy and collaborating with senior leadership to build relationships and accelerate company growth.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Lead and oversee machine learning projects, drive long-term vision, collaborate cross-functionally, and manage the AI Services team at ServiceNow.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Seeking a Product Marketing Director to lead the team responsible for crafting a compelling message and clear differentiation for ServiceNow's AI products and solutions. Responsibilities include product positioning, messaging, launches, demand generation, marketing programs, and events.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Drives the operational efficiency of the system through continual user and functional enhancements, user feedback, ongoing analysis, and the introduction of new design elements as necessary. Creates graphics, videos, various other media, and enablement-owned content design. Uses creativity and alignment to ServiceNow brand to drive content experience ensuring experience is compliant and consistent.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
As a member of the Solution Consulting team in the TMT Vertical at ServiceNow, you will guide revenue for all solutions, support product sales as a technical expert, lead discovery workshops, and stay current on industry trends. You will collaborate with sales, product management, and the executive team to achieve sales goals.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
ServiceNow is looking for a Support Account Manager to join their team. The role involves providing customer support and account management services. The company emphasizes inclusivity, diversity, and well-being for employees. They offer competitive benefits, mentoring programs, and a supportive work culture. Join ServiceNow in creating meaningful change and progress in your career.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
ServiceNow is seeking highly motivated and professional individuals to join our Support Account Management team. The role involves managing and supporting customers, ensuring their success with ServiceNow products and solutions. The ideal candidate will be passionate about customer success and will work closely with various teams to deliver exceptional service.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Supervise sales operations management, lead a team of specialists, provide analytical support and reporting, drive adoption of forecasting tools, provide trainings and guidance, support deal structuring and customer contracts, act as point of escalation for non-standard requests.
3 Days Ago
Chicago
Remote
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Lead the development and implementation of complex programs to drive growth and operational excellence. Deliver cross-functional programs and ensure alignment with strategic objectives. Build relationships with key stakeholders and customers. Communicate effectively and resolve blockers. Engage with customer requests and guide program delivery towards success.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Staff Design Program Manager at ServiceNow is responsible for leading the execution and delivery of programs and processes to enable delightful product experiences. They advocate design thinking and methodologies throughout the product development lifecycle, work on new initiatives, and apply their experience to model, prototype, and iterate on existing solutions.
3 Days Ago
Chicago
Remote
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
Strategic business partner role supporting GEO & Practice Leadership Teams in managing resource requisitions, staffing, and partner relationships. Responsible for ensuring billable utilization targets are met through effective resource management and governance. Requires 5+ years in resource management and a professional services background, along with strong communication skills and the ability to work independently in a fast-paced environment.
Artificial Intelligence • Cloud • HR Tech • Information Technology • Software
The Associate Solution Consultant at ServiceNow's SC Academy program prepares individuals for a career in Solution Consulting. Participants receive on-the-job training, exposure to company operations, professional development, mentoring, and networking opportunities. The role involves learning ServiceNow workflow training, sales, product demonstration, answering technical questions, and delivering technology solutions. The goal is to become a trusted advisor to customers and a key player in sales deals.