Grubhub
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The Manager, Restaurant Success role is a great opportunity to leverage your leadership and operational skills to make an impact across our post live account management team. You'll be on the front lines, coaching individual Account Advisors to improve customer service skills, build impactful relationships with our merchants, and sell a suite of products and services that Grubhub offers to restaurants. In addition to people management, this role includes project management to assist the network in various company related initiatives.
Looking for a Senior Director of Fraud Strategy to lead fraud prevention and detection controls, assess opportunities for optimal controls, and manage the delicate balance between risk management, customer experience, and revenue. Must have leadership experience and expertise in fraud strategy, electronic payments, and digital identity management.
Lead the development of creative work for various platforms, oversee a team of copywriters, collaborate with stakeholders, manage projects, and shape team culture.
Backend Software Engineer II role at Grubhub in Chicago. Responsible for building scalable & reliable additions to the platform, evaluating tools, writing code, working on tech debt backlog, and collaborating with the team.
Seeking an experienced Sr. Procurement Operations Manager to lead and evolve the Procurement Operations function within the team. Responsibilities include managing supplier onboarding, contract lifecycle, policy compliance, and process improvement. Must have strong strategic mindset and experience in driving maturity in procurement operations.
Manage large critical Cassandra and Elasticsearch clusters supporting millions of transactions per day. Build systems to automate all build and maintenance tasks. Develop self-service tools to allow engineers to manage and provision resources. Monitor cluster availability and performance metrics. Evaluate new technologies and software versions. Implement DR strategies. Work with other engineers to manage data persistence integration and performance. Monitor and scale Elasticsearch/Cassandra clusters.
Senior Manager of Digital Acquisition responsible for overseeing the strategic direction of paid social, programmatic, affiliate, and gift card program. Develops and executes strategies to drive full funnel objectives across digital channels and acquires new diners. Manages relationships with vendors and collaborates with internal teams to optimize customer experience.
The Data Engineer at Grubhub's Growth team plays a pivotal role in enhancing big data infrastructure, refining pipelines for growth marketing efforts, and developing automated marketing campaigns. Responsibilities include creating custom audience segments and monitoring campaign effectiveness through dashboards. The role involves designing, managing, and leveraging large datasets for business purposes and contributing to automated analytical reports.
Lead large scale cross-functional programs, act as an advocate of engineering practices, and drive business results.
The Senior Product Manager (Monetization) will lead the strategy and development of the monetization product with the goal of driving user engagement, revenue, and growth. They will play a central role in envisioning and expanding the core features and user experiences. The role requires a strong technical product management background and experience in building monetization products and platforms.
Seeking a Senior Cybersecurity Engineer specializing in vulnerability management to develop and orchestrate an automated vulnerability management program. Responsible for identifying, assessing, and prioritizing security vulnerabilities across systems and applications to safeguard data against threats.
Grubhub is seeking a Director of Brand Insights & Strategy responsible for brand positioning, developing strategic messaging, and guiding marketing campaigns based on data and analytics to drive consumer impact. This role reports to the VP of Brand Marketing and requires expertise in consumer behavior, culture, and brand tracking.
Respond to inquiries, execute operational changes, support audits, be a point of contact for employee departures, participate in projects and events, maintain files, multitask and problem-solve in a fast-paced environment.
The Solutions Consultant - Partnerships role at Grubhub involves managing relationships with Integrated POS & Middleware providers, collaborating with various teams, analyzing data to optimize partnerships, and influencing cross-functional initiatives. The candidate should have 1-2 years of experience in strategic accounts, excellent communication skills, and a proactive attitude towards problem-solving.
The Outside Regional Account Executive at Grubhub is responsible for engaging with local restaurants to grow Grubhub's network of partners. This role involves cold calling, conducting in-person meetings, exceeding sales goals, and mentoring Inside Sales Executives. Fluency in Mandarin is required for this position.
The Senior Analyst will drive insights to inform business decisions for customer retention and engagement, lead planning, analysis, recommendation-building, and execution of key business initiatives, analyze the customer lifecycle, and drive business reporting. They will focus on the Campus, Corporate, and Merchant segments and influence the customer journey from prospecting through activation, retention, and winning back lapsed customers.
Seeking a dynamic Project Manager to support strategic initiatives through data-driven insights and market research. Responsibilities include project coordination, meeting facilitation, data-driven insights, research & analysis, and strategic support. Must possess analytical, collaborative, communicative, and detail-oriented skills.
Join the New Verticals Sales team at Grubhub as a Sales Executive, targeting national and regional brands in Grocery, Convenience, Alcohol, and Retail industries. Responsible for prospecting, cold calling, conducting presentations, and exceeding sales goals. Collaborate with internal teams and demonstrate key sales competencies to drive business growth.
Join our team as a Logistics Manager to manage the delivery network, optimize cost, speed, and quality. Drive growth, analyze trends, and collaborate with stakeholders to innovate and deliver on business expectations.
Support business leaders within Product, Logistics, Care, and Fraud to identify and solve business problems, prepare and monitor KPIs, perform advanced analytics, develop financial models, and find data nuggets to help grow faster and generate more profit.
