No Additional Cost: You pay nothing for repairs – parts, labor, and shipping included.
Coverage: Plan starts on the date of purchase. Malfunctions covered after the manufacturer's warranty. Power surges covered from day one. Real experts are available 24/7 to help with set-up, connectivity issues, troubleshooting and much more.
Easy Claims Process: File a claim anytime online or by phone. Most claims approved within minutes. If we can’t repair it, we’ll send you an Amazon e-gift card for the purchase price of your covered product or replace it.
Product Eligibility: Plan must be purchased with a product or within 30 days of the product purchase. Pre-existing conditions are not covered.
Terms & Details: More information about this protection plan is available within the “Product guides and documents” section. Simply click “User Guide” for more info. Terms & Conditions will be available in Your Orders on Amazon. Asurion will also email your plan confirmation with Terms & Conditions to the address associated with your Amazon account within 24 hours of purchase.
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
We purchased a 65in LG OLED TV in Nov 2021 and got the 3yr Asurion warranty as an additional item. The TV (not even 2yrs old) started randomly turning off about 3 months ago and progressively got worse. The standard manf/LG warranty expired after 12 months. I went through the Asurion repair process and was ultimately advised the TV could NOT be fixed and I would be receiving a FULL REFUND of the purchase price via mailed check that I actually received earlier than promised. Had we not purchased the Asurion warranty we would be stuck with a useless, expensive LG TV not even 2 years old and $1,650 out-of-pocket!!! We could not be more pleased with Asurion and how they made an awful situation so much better. Do NOT talk yourself out of buying the Asurion warranty for expensive tech products, it's worth literally 12X the price if you need it like we did. Very happy with Asurion and highly recommend!!!
Last year, I shopped the "Black Friday" specials on Amazon. I was looking for a new Television. When I added a $1,700 television to my cart, I was offered Assurion Product Protection. Assuming that the Product Protection was also an amazing Black Friday Deal, I added it to my cart as well. The offer noted:
"Coverage for accidental damage including drops, spills, and broken parts, as well as breakdowns (plans vary)
24/7 support when you need it.
Quick, easy, and frustration-free claims. Cover this product: 3-Year Protection $139.99
I would have been stupid NOT to purchase the protection. Unfortunately after having damage to the TV screen, I find out that, according to Assurion Customer Service, the accidental damage protection is for LAPTOPS and not for Televisions. Even though though the protection was purchased for a TELEVISION!!!
Do not buy this protection. When you call for issues with products, everything was done to make sure that I do not get my TV fixed, do not buy this scam
Your protection plan Terms & Conditions will be delivered via email within 24 hours of purchase. Remember to check your spam folder. If you don’t receive it, send an email to AmazonFeedback@asurion.com with your Asurion plan order number and we will resend.
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