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1.27 mi | ASHBURN 20147
Returnable | Yes |
---|---|
Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here. |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here. |
Return instructions
Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
Returnable | Yes |
---|---|
Resolutions | Eligible for refund or replacement |
Return Window | 30 days from delivery |
Refund Timelines | Typically, an advance refund will be issued within 24 hours of a drop-off or pick-up. For returns that require physical verification, refund issuance may take up to 30 days after drop-off or pick up. Where an advance refund is issued, we will re-charge your payment method if we do not receive the correct item in original condition. See details here. |
Late fee | A late fee of 20% of the item price will apply if you complete the drop off or pick up after the ‘Return By Date’. |
Restocking fee | A restocking fee may apply if the item is not returned in original condition and original packaging, or is damaged or missing parts for reasons not due to Amazon or seller error. See details here. |
Return instructions
Item must be in original condition and packaging along with tag, accessories, manuals, and inserts. Unlock any electronic device, delete your account and remove all personal information. |
This item has been tested to certify it can ship safely in its original box or bag to avoid unnecessary packaging. Since 2015, we have reduced the weight of outbound packaging per shipment by 41% on average, that’s over 2 million tons of packaging material.
If you still require Amazon packaging for this item, choose "Ship in Amazon packaging" at checkout. Learn moreThis item has been tested to certify it can ship safely in its original box or bag to avoid unnecessary packaging. Since 2015, we have reduced the weight of outbound packaging per shipment by 41% on average, that’s over 2 million tons of packaging material.
If you still require Amazon packaging for this item, choose "Ship in Amazon packaging" at checkout. Learn moreImage Unavailable
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Amazon Echo (4th Gen) | With premium sound, smart home hub, and Alexa | Charcoal
Sustainability features
This product has sustainability features recognized by trusted certifications.
Carbon emissions from the lifecycle of this product were reduced compared to similar products or previous models.
The Reducing CO2 label applies to products certified by the Carbon Trust, that are lowering their carbon emissions year after year for the full lifecycle of the product. The Carbon Trust was formed in 2001 and introduced the world’s first carbon label in 2007. It produces its certifications to global leading and independently verified standards. The Carbon Trust has a mission to accelerate the move to a sustainable, low carbon economy.
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Return this item for free
We offer easy, convenient returns with at least one free return option: no shipping charges. All returns must comply with our returns policy.
Learn more about free returns.- Go to your orders and start the return
- Select your preferred free shipping option
- Drop off and leave!
Purchase options and add-ons
- Premium sound – Rich, detailed sound that automatically adapts to any room. Supports lossless HD audio available on select streaming services such as Amazon Music HD.
- Voice control your music – Stream songs from Amazon Music, Apple Music, Spotify, SiriusXM, and more. HD requires a compatible music streaming service.
- Smart home hub – Built-in hub to voice control compatible lights, locks, and sensors. Easily set up compatible Zigbee and Matter devices or select Ring Smart Lighting solar lights and bulbs.
- Alexa is ready to help – Set timers, reminders, and alarms. Alexa answers questions like "Alexa, what time is it?"
- Start your routines with motion – Turn on compatible lights, play your Flash Briefing, or turn on the coffee maker when you walk into the room.
- Fill your home with sound – With multi-room music, play synchronized music across Echo devices in different rooms. You can also pair your Echo with compatible Fire TV devices to feel scenes come to life with home theater audio, or extend wifi coverage with a compatible eero network so you can say goodbye to drop-offs and buffering.
- Connect with others hands-free – Call friends and family who have the Alexa app or an Echo device. Instantly drop in on other rooms or announce to the whole house that dinner's ready.
- Privacy controls– Designed to protect your privacy – Amazon is not in the business of selling your personal information to others. Built with multiple layers of privacy controls including a mic off button.
We want you to know:
HD music requires a compatible streaming music service, including an Amazon Music Unlimited subscription.
eero Built-in – add up to 1,000 sq ft of wifi coverage to a compatible eero network.
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- Smart Lighting
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- Plugs and outlets
- Vacuums
- Smart locks
- Wifi and Networking
"Alexa, turn on the lights."
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Meet Echo |
Talk about well-rounded. Echo combines premium sound, a built-in Zigbee smart home hub, and a temperature sensor. Powerful speakers deliver clear highs, dynamic mids, and deep bass for rich, detailed sound that adapts to any room. |
Just ask Alexa to play music, answer questions, make calls, and tell you the news, sports scores, weather, and more. |
More music in more rooms
Use your voice to play a song, artist, or genre through Amazon Music, Apple Music, Spotify, Pandora, and others. With multi-room music, you can fill your whole home with music, radio stations, podcasts, and Audible using compatible Echo devices in different rooms. You can even pair your Echo with compatible Fire TV devices to feel scenes come to life with home theater audio.
Built-in smart home hub with simple setupThe built-in smart home hub lets you easily set up and manage Zigbee and Matter compatible smart devices. Just power on compatible lights, plugs, sensors, and locks and say, “Alexa, discover my devices.” The hub also works with select Ring Smart Lighting solar lights and bulbs. Learn more about the different ways you can connect your smart home device. |
Alexa is happy to helpMake your life easier at home. Set timers, ask questions, add items to lists, and create calendar events and reminders. Check the traffic and weather, or play the news. Access tens of thousands of Alexa skills. You can even bring new life to game night with Song Quiz, Jeopardy!, Common Knowledge, and more. |
Stay connected and in syncInstantly drop in on other rooms in your home or make an announcement to every room that has a compatible Echo device. Let everyone know dinner is ready, or remind the kids that it’s bedtime. You can also stay in touch with friends and family with hands-free calling. |
Alexa for kids
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Alexa can help kids learn and grow—while having fun along the way. And with free parental controls from Amazon Kids, Alexa will automatically give kid-friendly responses, filter explicit songs and block shopping. Children’s privacy is important to us. Discover how kids can use Alexa, watch helpful how-to videos, get answers to FAQs, and more. |
Haven’t tried Amazon Kids+? Click here to start your 1-month free trial. Amazon Kids+ is an all-in-one subscription that unlocks thousands of hours of kid-friendly videos, interactive games, educational skills, and Audible books starting at $5.99/month. |
Designed to protect your privacy
Alexa and Echo devices are built with multiple layers of privacy protection. Echo smart speakers have a microphone off button that electronically disconnects the microphones. You also have control over your voice recordings and can view, hear, or delete them at any time. Alexa uses ultrasound motion detection with select features, such as Occupancy Routines. Ultrasound does not emit on your device unless a feature is enabled that uses motion detection to properly function. You can turn motion detection off at any time. Learn more about motion detection.
Simple to set up and use
1. Plug in Echo and connect to the internet with the Alexa app.
2. Just ask Alexa for music, weather, news, and more.
3. For simple setup with compatible smart home devices, say, “Alexa, discover my devices.”
Every day is an earth day
You don’t have to be an environmental scientist to make sustainable choices. We considered sustainability in the design of this device. Here’s how:
Materials
50% post-consumer recycled plastics
100% post-consumer recycled fabric
100% recycled die-cast aluminum
Device, cable and adapter included
Clean Energy
Amazon is building new wind and solar farms to produce clean energy equivalent to the electricity used by this device.
Low Power Mode
To reduce its energy consumption, this device will enter Low Power Mode when it is idle. Low Power Mode is not available for certain user configurations. To learn more, see Low Power Mode Restrictions.
Compare Echo devices
Price | From: $39.99 | From: $49.99 | From: $79.99 | From: $99.99 | From: $199.99 |
Ratings | 4.7 out of 5 stars (57,019) | 4.6 out of 5 stars (114,638) | 4.4 out of 5 stars (1,656) | 4.7 out of 5 stars (146,457) | 4.5 out of 5 stars (41,918) |
Audio Quality | Full Sound | Big Vibrant Sound | Big Vibrant Sound | Premium Room-Filling Sound | Our Best-Sounding Smart Speaker |
Speakers | 1.95” front-firing speaker | 1.73" front-firing speaker | 1.73” front-firing speaker | 3.0" neodymium woofer and dual front-firing 0.8" tweeters | 30 mm tweeter, three 2.0" mid-range speakers, and 5.3" woofer |
Audio support | Lossless High Definition | Lossless High Definition | Lossless High Definition | Lossless High Definition, Dolby Audio | Lossless High Definition, Dolby Atmos |
Line in/out | - | - | - | 3.5 mm line in/out | - |
Screen | LED display on Echo Dot with clock | 2.83” with 320x240 resolution | - | 5.5" with 960 x 480 resolution | |
Ideal room placement | Bedrooms and small spaces | ||||
Release Year | 2023 | 2022 | 2024 | 2020 | 2019 |
Hands-free with Alexa | |||||
Motion Detection | - | ||||
Temperature Sensor | - | - | |||
Built-in Zigbee smart home hub | - | - | - | ||
eero Built-in | - | - | |||
Camera | - | - | - | - | - |
Privacy Controls | Built-in microphone off button and in-app privacy controls | Built-in microphone off button and in-app privacy controls | Built-in microphone off button and in-app privacy controls | Built-in microphone off button and in-app privacy controls | Built-in microphone off button and in-app privacy controls |
Dimensions | 3.9”W x 3.3”D x 3.6”H | 3.9”W x 3.9”D x 3.5”H | 4.5"W x 4.1"D x 4.4"H | 5.7”W x 5.7”D x 5.2”H | 6.9”W x 6.9”D x 8.1”H |
Technical details
Echo (4th Gen)
Size |
5.7” x 5.7” x 5.2” (144 x 144 x 133 mm) |
Weight |
34.2 oz (970 g) Actual size and weight may vary by manufacturing process. |
Wifi connectivity |
Dual-band wifi supports 802.11a/b/g/n/ac (2.4 and 5 GHz) networks. Does not support connecting to ad-hoc (or peer-to-peer) wifi networks. |
Amazon Sidewalk |
A shared network that helps compatible devices work better at home and beyond the front door. If wifi is lost, Sidewalk enables certain devices to stay connected. Also, Sidewalk helps devices like water sprinklers and pet locators work over longer distances. Sidewalk uses a small portion of your internet bandwidth to provide these benefits to you and your neighbors via Sidewalk Bridges (participating Echo and Ring devices), and is turned on for your device unless you have previously turned off the setting. You can turn off Sidewalk at any time. Learn more about Sidewalk. |
Smart home hub |
Zigbee + Sidewalk + Matter + Thread Border Router |
eero Built-in |
Your wifi network must use a compatible eero router and your Echo device must stay in range of a compatible eero device. You will need to link your eero and Amazon accounts and manage eero Built-in from the eero mobile application to use this feature. eero Built-in compatible Echo devices support up to 1,000 sq. ft. of additional coverage, speeds up to 100 Mbps, and 10 or fewer connected devices. Actual performance can vary and certain eero, Echo, or Alexa features may be incompatible with eero Built-in. Learn more about eero Built-in performance, availability and compatibility. Use of eero and eero-related products and services, including eero Built-in, requires creation of an eero account and agreement to eero’s Terms of Service. Review eero’s Privacy Notice. |
Bluetooth connectivity |
Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo or from Echo to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected mobile devices. Hands-free voice control is not supported for Mac OS X devices. Direct control of BLE Mesh. Bluetooth speakers requiring PIN codes are not supported. |
Audio |
3.0” (76.2 mm) neodymium woofer and two 0.8” (20 mm) tweeters. |
Alexa app |
The Alexa app is compatible with Fire OS, Android, and iOS devices. Supported operating systems. |
Accessibility features |
To enable features that personalize Alexa to your abilities, go to Settings → Accessibility in the Alexa App. |
Warranty and service |
1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty available for U.S. customers sold separately. Use of Echo is subject to these terms. |
Setup technology |
Amazon wifi simple setup enables customers to connect smart devices to their wifi network in a few easy steps. Wifi simple setup is another way Alexa is always getting smarter. Learn more about wifi simple setup. |
Included in the box |
Echo (4th Gen), glacier white power adapter (30W), and Quick Start Guide. |
Generation |
Echo (4th Gen) - 2020 release |
Privacy features |
Wake word technology, streaming indicators, microphone off button, the ability to view and delete your voice recordings, and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy. |
Language |
Alexa speaks English and Spanish |
Alexa Skills & Features |
Alexa makes your life easier, more meaningful, and more fun by letting you voice control your world. Alexa can help you get more out of the things you already love and discover new possibilities you've never imagined. Discover and learn what Alexa can do. |
Software Security Updates |
This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own an Amazon Echo, visit Manage Your Content and Devices for information specific to your device. |
Sustainability features
This product has sustainability features recognized by trusted certifications.
Carbon emissions from the lifecycle of this product were reduced compared to similar products or previous models.
The Reducing CO2 label applies to products certified by the Carbon Trust, that are lowering their carbon emissions year after year for the full lifecycle of the product. The Carbon Trust was formed in 2001 and introduced the world’s first carbon label in 2007. It produces its certifications to global leading and independently verified standards. The Carbon Trust has a mission to accelerate the move to a sustainable, low carbon economy.
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Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the performance, value, quality and ease of setup of the digital device. They mention that it works great, is well worth the price and that it's a technical marvel. They also like the appearance, and sound quality. That said, opinions are mixed on connectivity, and voice recognition.
AI-generated from the text of customer reviews
Customers like the sound quality of the digital device. They say the sound is top notch, it diffuses throughout the room, and the bass comes out at low volumes. They also mention that the reverberation is noticeable. The second advantage was easier installation via their computer.
"...neighborhood out speaker, but it did fill a larger room with quality sounding music that is noticeably improved to past generations...." Read more
"...There is a button to turn the microphone off if desired. The sound is pretty decent; not Hi-Fi but certainly good enough for my purposes and..." Read more
"...Sound is really diminished if you are behind it or immediately to it's side but comes barrelling at your ear drums when you are any angle in front..." Read more
"...Lots of bass, superb quality for such a small speaker.- As stated, small speaker. They take up so little space, yet do so much...." Read more
Customers like the performance of the digital device. They mention that it works well, is responsive, and easy to set up. Some say that it's a handy device that does so much. Overall, customers say that the speaker is worth using in a work environment as well as at home.
"...now and ECHO is the best, most supported, device with thousands and thousands of functions...." Read more
"...The sound is pretty decent; not Hi-Fi but certainly good enough for my purposes and better than the portable Bluetooth speakers I initially looked..." Read more
"It may take several days to get this working. It seems to shut down for no reason. My internet connection is fine, it hardly ever goes down...." Read more
"...are that the sound quality (for the price and size of the device) is excellent. There is copious quantities of base...." Read more
Customers find the setup of the digital device to be easy. They say it recognizes their voice and responds easily. They also appreciate the convenience, entertainment, and enhanced smart home integration. Customers also mention that the device is stupid simple and easy to add new Alexa-enabled devices.
"...and they have enhanced my life in ways that are special, rich and convenient...." Read more
"...I had not planned to use the Echo as a smart device, but found it so easy and convenient that I am using it fairly often for weather forecasts, to..." Read more
"...Alexa is fun to use and helpful in saving time and effort for so many things. Once you get used to using it, you'll never want to be without it...." Read more
"...It's a versatile companion, offering superior sound, seamless smart home integration, and the reliability of Alexa...." Read more
Customers like the appearance of the digital device. They mention that it looks good, has an ingenious design, and is a modern matte black classy looking softball sized sphere. Some appreciate the elegant light blue color and the beautiful new package that it is wrapped in.
"...Easy to setup, easy to use, responsive, sounds good, portable, and looks good...." Read more
"...This Echo variant isn't just a device; it's an aesthetic addition that enhances your living space, seamlessly blending in with your decor to create..." Read more
"...It was clearer and not as "tinny." The bass was deeper and lower. The reverberation was noticeable....." Read more
"...I love how crisp the sound quality is. Awesome color, pretty light up colors, easy to use by most part, great value at 35% off!" Read more
Customers like the quality of the digital device. They say it has superb quality for such a small speaker, it's well built, and offers a surprising amount of depth and volume for a device of its size. Some say the speakers are a technical marvel and have lasted well. Overall, customers find the product to be a very good Echo device.
"...telling the Echo to play rain/storm sound effects and it’s calming, deep and healing. What a wonderful, effortless device with so many capabilities...." Read more
"...Lots of bass, superb quality for such a small speaker.- As stated, small speaker. They take up so little space, yet do so much...." Read more
"...The sound for music has also improved with time. Replaces your alarm clock and timer in the kitchen...." Read more
"...However they started becoming unreliable as well, one would cut out midsong or there would be a weird echoing effect and the voice recognition was..." Read more
Customers like the value of the digital device. For example, they mention it's well worth the price, an inexpensive package, and a great investment. Some say the sound solution is the cheapest and best they can buy. Overall, most are satisfied with the quality and features of the product.
"...Awesome feature, and it's free. There are more advanced security/safety features, but those have a monthly fee...." Read more
"...Great value for a bit more premium sound." Read more
"...color, pretty light up colors, easy to use by most part, great value at 35% off!" Read more
"...Of course, there were disadvantages. The price was 30% higher. Also, the ball shape occupied more real estate on my night stand...." Read more
Customers are mixed about the connectivity of the digital device. Some mention that Alexa is versatile, efficient, and ready than Siri. They also say that it automatically and seamlessly connects to their home wifi. However, others say that the device has intermittent connection issues and the Alexa service has gone down.
"...A couple of times in the past 3 months the Alexa service has gone down, which can be a real issue...." Read more
"...Being able to ask any question, to ask about a stores hours before even driving there to make sure it’s open and then being given the option to..." Read more
"...one speaker jumps off connection often and it takes a few minutes to get it back online...." Read more
"...They now clearly pick up my questions or commands from across the room and quickly cancel out the other Echo Dot I have on the far side open floor..." Read more
Customers are mixed about the voice recognition. Some mention it's excellent, with better pickup and quicker response. However, others say that it can be spotty and the microphone does not capture commands as first generation did.
"...a big house... What attracted me to this generation was that onboard voice capabilities that makes response faster and sure, who doesn’t want even..." Read more
"...And sometimes siri wouldn't recognize at all, or she would say 'something went wrong, this is taking longer than I expected'.... a lot...." Read more
"...The voice recognition is almost flawless if the room is quiet...." Read more
"...AZ1 Processor. This new Amazon processor promises better voice recognition and faster Alexa responses...." Read more
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My whole house is voice controlled, lighting, fireplaces (ceramic logs with LED ‘fake fire lights’), thermostat and as an early adopter of the Echo Voice Assistant, I’ve never looked back. Being able to ask any question, to ask about a stores hours before even driving there to make sure it’s open and then being given the option to phone DIRECTLY from the device, is sweet. And how about NEVER having to touch your alarm clock to hit snooze or turn it off again? Yes please. Get quick and accurate local weather reports instantly, air quality too! Need to be reminded, multiple timers or announcements and intercom functions. Just say the word. I have every news channel I want set in my flash briefing and LOVE these, hearing them most days. Here’s my line up: Daily scripture, this day in history, Fox news, BBC news, Management tip of the day and a few more. You can easily add what YOU want to hear and it’s a treat. I LOVE podcasts and there’s a series called “Hardcore History” with hundred of episodes. Some of which are 6 hours long! What’s cool is I can start one of these while I’m cooking in the kitchen, tell the device to stop when I’m finished and when I later (day, month, weeks or whatever) tell it to “Play Hardcore History” it will name the episode I left off on and pick it up for exactly the same spot! How sweet that??
And guys, knock yourselves out because there are thousands of podcasts on virtually any subjects to enjoy and learn from. I love having this ability!!! LOVE, Love, love the ability to always be learning new things from this device while still doing what I do do in the background. There’s so much more and I could literally go on for hours with what a great enhancement this has been in so many ways, learning, security, information, entertainment, news, communications, etc. Being able to have my arms full, walk though my house and just TEll a light to turn on along the way without having to touch or find a switch is sublime! Yep, you need the right lights, but boy, talk about convenience and living in the future now. NEVER going back! Even my landscaping lights and sprinkler control system, my security cameras works with it. And if I want to make an announcement to the whole house, I just say, “Echo, repeat EVERYWHERE” and then tell it what I want to say. And all 8, in every room will go off: “Dinner is in 5 minutes!” So sweet!
I also have 2 of the Echo Clocks that work with the device and they are awesome. The LED ring and countdown before the alarm going off is sweet.
But guys, I even LOVE just telling the Echo to play rain/storm sound effects and it’s calming, deep and healing. What a wonderful, effortless device with so many capabilities. Even during one of my personal bible studies, I can ask Echo for some background on virtually anyone I reading about and background is forthcoming.
Yes, I was an early adopter and man, these are a purchase I’ve never regretted making. I use them EVERY day and they have enhanced my life in ways that are special, rich and convenient. Like something out of a Dick Tracy comic from the 1930’s, this system is here, ripe, mature and developed. I’m such a fan!
The only suggestion I have for Amazon would be to give me the option in a metal package. Who wants to dust fabric? Lastly, IF you built in even great Biblical knowledge capability, you’d sell even millions more. Give me a teaching assistant that has a data base to field just about anything biblical I could ask of it.
LOVING this product and the direction it’s going. The future IS now and ECHO is the best, most supported, device with thousands and thousands of functions. Thank you Amazon and keep enhancing this baby because I’m upgrading all along the way. I returned on for a discount and the other 1st gen is going to a charity raffle. And heck, it’s in perfect condition with all the original packaging and boxes.
Hot Dog!
-G
My Echo arrived a few days ago and here is my review. Other smart speaker brands like Sonos, Bose, and Sony were way too expensive for my application and many were not fully compatible with all of the Alexa and Google features. That was a surprise. Plus, they were still mono speakers like the Echo and Nest.
Amazon immediately sent a link so I could start the setup process before receiving the Echo. That also gave me time to download and take a good look at the Alexa app on my Android phone. This initial setup process only took a few minutes. When the Echo arrived, I read the documentation, then plugged it in and finished the setup process using the app. There are a lot of possible settings, but many didn’t apply to me because I am not using any smart devices. This process also was easy.
I plugged my Walkman into the 3.5 mm jack and didn’t hear any audio. Later, I figured out that the jack can be configured as an output to another speaker or as an input from devices like my Walkman and the default is as an output. Problem solved.
The buttons on top of the Echo are clearly marked and are raised, so they are easy to identify and operate. The Echo has some weight to it that makes it stable when placed on my desk or workbench. It is light enough to make it portable. The Echo is not considered as a portable device because it must be plugged in, so I added a power supply ($15 on Amazon) in my garage and now I do consider it portable. The ring at the bottom turns blue when Alexa is connected. There is a button to turn the microphone off if desired. The sound is pretty decent; not Hi-Fi but certainly good enough for my purposes and better than the portable Bluetooth speakers I initially looked at. The Bluetooth connection between the Echo and my Walkman took less than a minute to create. That’s great because my Walkman has had issues trying to connect to external speakers in the past. The Echo also recognized a Bluetooth signal from other devices in my house, but I didn’t need to connect any of them.
I had not planned to use the Echo as a smart device, but found it so easy and convenient that I am using it fairly often for weather forecasts, to find out what channel a game is on, for current news, and other things. It’s fun and Alexa answers almost immediately. Some reviewers complained that they have to repeat requests or speak loudly to get a response from their Echo. I have not had any issues at all, even with Amazon Music playing and the volume up.
The best thing is that Amazon was selling the Echo for half price when I purchased it. I neglected to choose a color so my order defaulted to blue. It’s a soft blue and I like it. The only thing I don’t like, and other reviews have commented on this, is that regardless of the Echo color the power supply and cable are white. They should be same color as the Echo.
So far, I am thrilled with my purchase. Easy to setup, easy to use, responsive, sounds good, portable, and looks good. I can operate the Echo either directly through the speaker and buttons or through the Alexa app on my phone. Both work well. I started with my phone during setup, but now only use the speaker.
Update: Amazon replaced my Echo with a new one. The hum problem is now resolved. It is just as responsive and sounds just as good as the original echo that I returned had has no issues. Now that I have spent some time with the Echo I am glad I chose it over the Google Nest.
Top reviews from other countries
Reviewed in Canada on December 13, 2020
I can't even find any use or even mention of the zigbee hub. The one thing I love which is probably unimportant to most is the indoor temperature feature. Love knowing the temperature in my room by asking. This is extremely hard of hearing and never wakes up when I ask it to, yet wakes up when its dead quiet. Very strange experience this purchase. Hopefully Amazon can release a fix (OTA) for the hearing issue as its a major issue and walking to control the echo 4 defeats its purpose.
Update- no firmware updates have fixed anything yet, I love my echoes but I wish I had of bought another one with a screen as I find those ones 1000 times more useful. A Red ball is cool looking but that’s about it. Having a screen has spoiled me.
The voice recognition is poor, making me repeat Alexa often. Whisper mode works well, so I don’t understand why it does not wake when I say Alexa normal voice often.
It lost my Sengle smart light just after a month of working perfectly...also a mystery why. Now it will not recognize the light at all. I will have to talk to the nice amazon techies soon.
Reviewed in Canada on March 7, 2021
The voice recognition is poor, making me repeat Alexa often. Whisper mode works well, so I don’t understand why it does not wake when I say Alexa normal voice often.
It lost my Sengle smart light just after a month of working perfectly...also a mystery why. Now it will not recognize the light at all. I will have to talk to the nice amazon techies soon.