Send and receive business SMS messages from 3CX. Gone are the days of employees sharing their own mobile phone numbers. Not only is it very personal, but messages are not monitored and customers could go for days without a reply if an agent is out of the office. SMS messages can be answered using all of the 3CX client options ranging from the desktop app to iOS and Android mobile clients. Incoming messages can be assigned to a queue of agents and reassigned if required. Use SMS marketing to boost business and drive customer engagement.
Answer SMS from your business number
![Easily send SMS via your business number SMS Screenshot](https://cdn.statically.io/img/www.3cx.com/wp-content/uploads/2021/01/sms-business-number.png)
![Stay connected with colleagues People chatting holding their phones](https://cdn.statically.io/img/www.3cx.com/wp-content/uploads/2021/01/message-colleagues.png)
Keep your own personal mobile number private
Manage messages and increase productivity
![Managing Messages to increase productivity 3CX Web Client - Chat Management](https://cdn.statically.io/img/www.3cx.com/wp-content/uploads/2022/04/chat_management.png)
![3CX Communication via WhatsApp, SMS, Chat and Call Live Chat Applications with 3CX](https://cdn.statically.io/img/www.3cx.com/wp-content/uploads/2022/09/live-chat-whatsapp.png)