Not really consumer ready.

We evaluated multiple plugins over the previous week and to be honest. This was the one that I most wanted to work as based on the screenshots on this page, this looks to be the nicest and most consistent implementation, both in our checkout page and in the external site where payment is authorised.

All plugins seem to work with their own dashboard and each gateway seems to have different levels of user verification. Coinbase verifies the person and rejected me as a user. Bitpay verifies the business for transaction tiers which seems better given we are a business. I applied for this and have yet to hear back. The Bitpay dashboard is actually very nice and easy to set up and verify each section.

Bitpay was the only plugin that allowed a test environment. Perfect! except it did not work. We set up the test environment according to the Bitpay website but when trying to check out nothing happened. When we went back to the cart the values of products have become zero. That’s all. We never saw the external authorisation site to see how the buyflow works and confirm that orders are updated correctly in our back end.

Annoyingly the test environment requires you to establish a whole different account on the Bitpay test website rather than generate a test token within your production account as you might expect with something like Stripe.

The screenshots for checkout and plugin admin did not really reflect our experience either. The Bitpay payment button did not appear and also next to the Bitpay choice in payment methods there were multiple altcoin logos that overlapped our column and screwed up formatting of our checkout page. In the admin panel there is no way to choose which logos are presented, change their size, remove them altogether or have a Bitpay logo instead.

After evaluating 5 different crypto plugins we eventually decided that none of them are fit for purpose, or offer the user a consistent and intuitive experience without wrecking the appearance of our checkout. Bitpay was the one that we were the most optimistic about but Bitpay seems to have a Trustpilot reputation issue that does not reflect well.

• This topic was modified 3 years, 4 months ago by colombiamark.
• This topic was modified 3 years, 4 months ago by colombiamark. Reason: Typos