JetEngine Media/Gallery field compatibility

  • tfrank77

    (@tfrank77)


    2 months ago

    Hi,

    It looks like the JetEngine image field URL’s not updating when I used the “Rename and Retitle from post” function.

    All thumbnails disappears in the backend and same happened with the images on the frontend as well.

    I did a test with a clean/fresh WordPress, with no other plugins (jetengine only) and it did the same.

    I hope it makes sense.

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author crossi72

    (@crossi72)

    2 months ago

    Hi @tfrank77,
    I don’t know the plugin you are referring to and is not present in WordPress’ repository, can you tell me where can I get the plugin or contact the authors to address this compatibility issue?

    Thank you for reporting
    C.

    Thread Starter tfrank77

    (@tfrank77)

    2 months ago

    Thanks for the quick aswer.

    JetEngine is a custom post type and custom field manager, similar to ACF, Toolbox etc..

    https://crocoblock.com/plugins/jetengine/

    It has no free version, but I can create you a test environment, so you can test it, if you want it.

    Let me know.

    Plugin Author crossi72

    (@crossi72)

    2 months ago

    I’m sorry, but a test environment would be useful only to test the combability, to develop the patch I need a local installation and the documentation of JetEngine.

    I’ll contact JetEngine developer to ask if they provide a developer license (as manu plugins do) or if they could fix the issue on their side: Phoenix Media Rename notifies other plugins when a file is renamed, so it would be easy for them to add the compatibility.

    C.

    Thread Starter tfrank77

    (@tfrank77)

    2 months ago

    Thank you.

    Looking forward to the solution, as we started using JetEngine instead of ACF on our newly built websites.

    Plugin Author crossi72

    (@crossi72)

    1 month, 2 weeks ago

    Hi @tfrank77,
    I wrote to technical support, but I never got a reply, maybe they reply only to they users.

    Can you try to open a ticket, asking them to add compatibility with Phoenix Media Rename? It would be easy because Phoenix Media Rename notify other plugins when a file is renamed (https://www.eurosoftlab.com/en/phoenix-media-rename/#third-party).

Viewing 5 replies - 1 through 5 (of 5 total)
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