Hi, probably you have problem with JS on your theme o other plugins.
Hi. Thank you.
I tested some other youtube plugins and there is no problem with it, I just prefer this one, the only one which doesn’t work as I wish 🙁
Is there any hint you could give me?
can you send me your link?
sure:
artesecontextos.com/cookies (the page where I am testing it)
If you disable caching of WP-Super-Cache or cloudflare, the problem persist?
I have not tried this, but either way I can not discard WP-Super-Cache and Cloudflare.
Sure, but just for understand if some cache have some problem,
o if is some else
Thank you.
I realized that, as you imagined it could be a cache problem.
I am now trying to understand it.
If I need and if you don’t mind I will return here, later.
Hi stefanoai.
I solved the cache issues, and then deactivated wp-super cache, autoptimize and paused cloudflare.
The problem persists.
Have you any other ideia which I could try?
Thnk you.
can you try the default theme of WP?
Found i think, write me on skype “stefanoai”
on console now i can see 1 error on JS is on your tracking code
<!– Hotjar Tracking Code for xxxx –>
Hi stefanoai.
If I understood, you are proposing that we speak via skype, which I thank you for, but I am not a ntural English speaker but due to years of practice, I am comfortable reading and writing in English, but I do not really feel comfortable to talk 🙁 sorry.
I really appreciate and thank you the time you are spending with me.
So should I talk to Hotjar support?
we can write with IM, it’s more easy… anyway
you can try to disable just for proof, and after that
the question is: you can modify JS in this plugin?
You put the JS inside plugin manually?
Probably you have some wrong in that JS.
you can write your JS here and i can try to solve it.
stefanoai you are from now on my new idol 🙂
I updated the Hotjar Tracking Code, and now is perfect.
I couldn’t understad what was wrong but it worked.
Thank you so much for your supprt.
Best regards,
Rui
(@trifase_)
