Buyer Beware – CPTs (Articles) cannot be converted into Posts

  • zonkeroo

    (@zonkeroo)


    4 weeks ago

    You are basically locked into Echo because they use CPTs (Custom Post Types) instead of WP’s native Posts.

    I tested the Echo Knowledge Base plugin and created seven articles. While Echo is compatible with block editors, it’s primarily built with the classic WordPress editor. The design interface feels outdated and cumbersome; for instance, changing a color requires manually looking up the theme’s hex codes instead of offering theme colors. I ultimately decided to build my knowledge base without using a plugin.

    To my dismay, I found that I would have to manually recreate all the articles I spent hours designing. While WordPress allows exporting content as XML, this extra step shouldn’t be necessary. Echo should leverage WordPress’s built-in posts rather than custom post types. Additionally, Echo charges $99 for a plugin to export articles to posts, which is highway robbery for converting only seven articles.

    • This topic was modified 4 weeks ago by zonkeroo.
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  • Plugin Author echoplugins

    (@echoplugins)

    3 weeks, 5 days ago

    We don’t lock users into our solutions. Post Type Switcher easily converts articles to posts, and in our plugin version 12.31.0, we’ve also released our own conversion tool for selected articles, should the need arise.

    Additionally, we’re developing Gutenberg blocks for easier configuration of KB elements within the WordPress editor. These will be released soon.

    We appreciate your feedback and continue working to improve our plugin, helping users build exceptional knowledge bases.

    Dave,
    Echo Plugins Team

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